0

For some strange reason some of my emails go straight to the bin, when I move the email back into the inbox and refresh it automatically gets moved back into the bin and I have no idea why this is happening and how I can prevent it. I have deleted all my filters and disabled POP incase that was causing it.

This happens when I access gmail on my laptop and when I use my phone.

My case sounds similar to this one, but I'm not accessing my emails with a email client other than my phone: When I move spam to my inbox, it goes back into the spam again

|improve this question
  • Are you using the Gmail app on your phone? – MrWhite Aug 17 '15 at 14:13
  • Are you using any other third-party apps to help manage your mail? You can see the apps that have access to your account in the "Connected apps & sites" section at myaccount.google.com/security – ale Aug 18 '15 at 13:11
  • Yes I am using Gmail on my phone and Type mail, another android email app, I found the solution to fix my problem which I'll share below. – Cetin Selim Aug 18 '15 at 15:01
  • Are your messages going to "Bin" (the British English equivalent to "Trash") or are they going to "Spam". There's a significant difference there, and your question seems to be using the two terms interchangeably. – ale Aug 18 '15 at 16:01
  • Yes they were definitely going to the Bin. – Cetin Selim Aug 19 '15 at 16:21
1

I found the fix to my problems, I'll list the steps I took below but I have no idea why it worked

  • Delete all my filters
  • Select all the emails in my bin that refused to be moved directly back to the inbox
  • Mark all the emails as Spam
  • Go to the Spam folder, select all the emails again and mark as Not Spam
  • voila they move into my inbox and not the bin
  • All new emails that were previously being binned are now going into my inbox and staying there

Like I said no idea why marking and un-marking it as Spam fixed the problem but it did.

|improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.