For some strange reason some of my emails go straight to the bin, when I move the email back into the inbox and refresh it automatically gets moved back into the bin and I have no idea why this is happening and how I can prevent it. I have deleted all my filters and disabled POP incase that was causing it.

This happens when I access gmail on my laptop and when I use my phone.

My case sounds similar to this one, but I'm not accessing my emails with a email client other than my phone: When I move spam to my inbox, it goes back into the spam again

  • Are you using the Gmail app on your phone?
    – MrWhite
    Aug 17, 2015 at 14:13
  • Are you using any other third-party apps to help manage your mail? You can see the apps that have access to your account in the "Connected apps & sites" section at myaccount.google.com/security
    – ale
    Aug 18, 2015 at 13:11
  • Yes I am using Gmail on my phone and Type mail, another android email app, I found the solution to fix my problem which I'll share below. Aug 18, 2015 at 15:01
  • Are your messages going to "Bin" (the British English equivalent to "Trash") or are they going to "Spam". There's a significant difference there, and your question seems to be using the two terms interchangeably.
    – ale
    Aug 18, 2015 at 16:01
  • Yes they were definitely going to the Bin. Aug 19, 2015 at 16:21

1 Answer 1


I found the fix to my problems, I'll list the steps I took below but I have no idea why it worked

  • Delete all my filters
  • Select all the emails in my bin that refused to be moved directly back to the inbox
  • Mark all the emails as Spam
  • Go to the Spam folder, select all the emails again and mark as Not Spam
  • voila they move into my inbox and not the bin
  • All new emails that were previously being binned are now going into my inbox and staying there

Like I said no idea why marking and un-marking it as Spam fixed the problem but it did.

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