So our company is using Google Apps (or Gmail) to handle our emails. I've created an user with the address
firstname.lastname@example.org and added an email forwarding to
email@example.com to automatically create tickets on Asana. This works as it is supposed to. Asana automatically assigns those ticket to me and if needed, I can distribute them further.
I would now like Asana to send a feedback to the person who opened the ticket, when I close it. This only works if the sender is a
follower on Asana. To add followers, their E-Mail has to be in the
CC of the email opening the ticket.
Long story short: I would like to have an email forwarding (on Gmail, if it's not possible we could use an external service as well, but I would prefer to have it on Gmail), that adds the sender of the email as a
firstname.lastname@example.org sends an email to
email@example.com. Gmail then forwards that email to
firstname.lastname@example.org as CC.
Is that possible? If yes, how?