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We are using Google Apps and want to remove one of the email addresses from the "everyone" list. Imagine a helpdesk ticket being created every time someone sends an email to everyone.

What options do I have in accomplishing this?

2

It's not possible to exclude accounts of the domain of the everyone list.

From Add all users to a group - G Suite Administrator Help

You can't edit the members within the All users within your-domain member. But just like any other group, you can edit the groups access settings or delete it.

Note: On 2018-07-17 the above quote continue being valid.

Instead, create a group to which you add the desired members by other means. There are several options for that.

Another note: Suspended users will not receive emails sent to a "everyone" list.

  • This answer is not useful. When your GApps domain includes both real people and robots, you don't want to have to keep a parallel group updated over years as people join and leave the company. – Ross Presser Jul 17 '18 at 15:12
  • @RossPresser Your comment looks like a criticism that should be pointed to Google and perhaps it should derivate on a feature request. – Rubén Jul 17 '18 at 15:58

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