We are interested in using the free version of Cognito Forms.

In what situations will the 1% fee apply while on this plan?

Also, when someone fills out the form and has attachments, can those attachments accompany the reply email on the free plan?

  • Please note that this is not Cognito support (although they are very active here and answer a lot of questions). Also, not that this a collection of questions and answers; you should limit yourself to a single question in a question post, so that it has the best chance of getting a definitive answer and people can focus their votes in its merit.
    – ale
    Nov 10, 2015 at 18:29

1 Answer 1


If you use a form under the free plan to take a payment, then Cognito will keep 1% of the payment amount (in addition to Stripe's fee. Stripe is a third party that will process card payments).

Uploads by people submitting a form are possible under the free plan. However, under the free plan Cognito will not email the uploaded file to you (possible when you pay). It will, however, include a link in the email that will let you access the uploaded files in your Cognito account.

So far I've set up a few simple Cognito forms for two different clients, all under the Free plan and found it to be very good.


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.