Sometimes when using Google Maps, I get many details about the trip. Sometimes, not at all.

Here's a screen grab showing Google Maps not displaying any details at all:

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and here's an example of Google Maps actually displaying details:

enter image description here

How does one go from situation 1 to situation 2?

Now every once in a while I run into the situation in picture 1. If I can reproduce it I will write the details here but I'm not sure how right now.

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