When using the Forgot password? function on Transifex, I get the following error:

The user account associated with this email address cannot reset the password.

Transifex cannot reset the password

This is the email to which notifications go, so I don't know what else to do to reset my password.

  • FAQ says the same link applies to creating a password when there isn't one, so it's not that. Commented Dec 15, 2015 at 9:45
  • 1
    This would seem to be something for which you need to contact their support directly.
    – ale
    Commented Feb 27, 2016 at 4:21
  • @ale Thanks to this question & answer I was able to discover what is happening without waiting for Transifex support. Commented May 7, 2017 at 8:12

1 Answer 1


Forgot to come and answer myself, so:

I contacted Transifex directly and it turns out my Transifex account was created via a social media account. In order to make any account changes I would need to either log in via the same social media account, or re-register with the same email address.


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