3

Someone was hacked, the hacker changed the password, we tried resetting it. Yahoo says:

Looks like we can't recover your account online. Please visit our help site to get back in.

What now? We submitted this form, anything else that can be done? And how long does it take for Yahoo to reply to our request?

1

No need of doing anything else. Hopefully they will respond. Time they will take from 24 hours to 1 week depends on query.

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