I'm trying to download a folder from Dropbox. When I click download, all I get is a file called unspecified. Any idea why this happens?

1 Answer 1


This happens when you have "too many" files in that folder.

From the Dropbox Help Center:

Can I download entire folders on the Dropbox website?

Note: It's not possible to use the website to download an entire folder that's over 1 GB or that has over 10,000 files. If the folder is in your account, use the Dropbox desktop application to download the entire folder to your computer automatically.

A workaround that I've found is to simply download the directory in chunks, by selecting (click and shift+click) a block of files that is below this limit.

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