I've got Cognito Forms setup on my website with Notifications turned on. I've filled in the to and from address to send emails to my Gmail Account. But when someone fills out the form, I don't get the notification email. Does the webserver require email to be turned on? Is there some other setting I should check?

1 Answer 1


The notification e-mails are most likely in your "Updates" Gmail tab

The Google official help for Tabs and Category Labels says that the Update tab will take "Notifications such as confirmations, receipts, bills, and statements.", which seems to be the case.

  • At the very least, check your spam bucket.
    – ale
    Feb 24, 2016 at 12:57

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