For the past three days, I have been unable to access my Yahoo! Mail account. The following is displayed upon each login attempt:

"It seems that we can't recover your account online. Please visit our help site to get back in."

I contacted Yahoo! Customer Care but noone has responded yet. Can anyone suggest a remedy to this issue or a way to recover my account rapidly?

1 Answer 1


Use Yahoo! Help or create a new case through Yahoo! Case Creation Form to verify and prove yourself as the owner of the locked account and submit it.

Allow 24 hours to 1 week upon the submission before you get a response.

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