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I have a custom label in Gmail that sends mail I want to look at about once a month to a folder labeled "JUNK". The filter tells the emails to skip the inbox, mark the emails as read, and label them as "JUNK".

I've noticed that a few months ago, my emails from Scotiabank regarding interac email transfers were being labeled as Junk. Undesirable behaviour! I looked in my filter settings, but nothing there indicates why this mail is being sent there. As far as I can see, none of my filters should result in messages with Scotiabank's information being sent to "JUNK".

Is there a way to determine why a specific email is being sent to a folder through a label filter? When I try to remove the label "JUNK" from the email, it still won't show up in my inbox.

If there isn't a way to do this, how can I force these emails to go to the inbox?

I looked at this post (Force email to stay in inbox), but I think it assumes I actually know why my mail is being filtered to "JUNK" in the first place.

This is the first time I've posted here, so please let me know if I can add any information to my post.

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    It doesn’t show in inbox because it is probably marked as archived, so you will find it under All mail. – Alex Mar 6 '16 at 6:25
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    Although "marked as archived" is simply an email which does not have the inbox label, so you need to add back the inbox label (or use the "Move to inbox" option) for it to appear in the inbox. (You don't need to remove the JUNK label.) – MrWhite Mar 6 '16 at 11:54
  • Unfortunately there is no way within Gmail itself to find out which filters (why) Gmail used to filter a particular email. Logic would seem to suggest there must be something about the filter/email that resulted in the email being filtered - particularly since the JUNK label is being applied. However, there can be other reasons why the email is not in the inbox... for instance, do you have "categories" enabled? – MrWhite Mar 6 '16 at 12:02
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    It might help if you shared your filter and the headers from one of these messages. – ale Mar 6 '16 at 17:18
  • Is it safe to assume that this is your only filter that moves things to the "JUNK" label? – ale Mar 6 '16 at 17:19

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