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I have a custom label in Gmail that sends mail I want to look at about once a month to a folder labeled "JUNK". The filter tells the emails to skip the inbox, mark the emails as read, and label them as "JUNK".

I've noticed that a few months ago, my emails from Scotiabank regarding interac email transfers were being labeled as Junk. Undesirable behaviour! I looked in my filter settings, but nothing there indicates why this mail is being sent there. As far as I can see, none of my filters should result in messages with Scotiabank's information being sent to "JUNK".

Is there a way to determine why a specific email is being sent to a folder through a label filter? When I try to remove the label "JUNK" from the email, it still won't show up in my inbox.

If there isn't a way to do this, how can I force these emails to go to the inbox?

I looked at this post (Force email to stay in inbox), but I think it assumes I actually know why my mail is being filtered to "JUNK" in the first place.

This is the first time I've posted here, so please let me know if I can add any information to my post.

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  • Unfortunately there is no way within Gmail itself to find out which filters (why) Gmail used to filter a particular email. Logic would seem to suggest there must be something about the filter/email that resulted in the email being filtered - particularly since the JUNK label is being applied. However, there can be other reasons why the email is not in the inbox... for instance, do you have "categories" enabled?
    – MrWhite
    Commented Mar 6, 2016 at 12:02
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    It might help if you shared your filter and the headers from one of these messages.
    – ale
    Commented Mar 6, 2016 at 17:18
  • Is it safe to assume that this is your only filter that moves things to the "JUNK" label?
    – ale
    Commented Mar 6, 2016 at 17:19
  • I’m voting to close this question because it is a very old troubleshooting question related to a specific Filter and OP has not shared the filter rule nor responded to requests for additional detail.
    – Blindspots
    Commented Oct 18, 2023 at 0:20

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