I have a custom label in Gmail that sends mail I want to look at about once a month to a folder labeled "JUNK". The filter tells the emails to skip the inbox, mark the emails as read, and label them as "JUNK".
I've noticed that a few months ago, my emails from Scotiabank regarding interac email transfers were being labeled as Junk. Undesirable behaviour! I looked in my filter settings, but nothing there indicates why this mail is being sent there. As far as I can see, none of my filters should result in messages with Scotiabank's information being sent to "JUNK".
Is there a way to determine why a specific email is being sent to a folder through a label filter? When I try to remove the label "JUNK" from the email, it still won't show up in my inbox.
If there isn't a way to do this, how can I force these emails to go to the inbox?
I looked at this post (Force email to stay in inbox), but I think it assumes I actually know why my mail is being filtered to "JUNK" in the first place.
This is the first time I've posted here, so please let me know if I can add any information to my post.
JUNK
label is being applied. However, there can be other reasons why the email is not in the inbox... for instance, do you have "categories" enabled?