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When I click on a person's name in the chat list, sometimes an invisible chat window opens. I can see the outline of the window, but nothing else. In every session, 3-4 such windows open. I have cleared cache, cookies. I have refreshed browser, restarted everything. Deleted Adblock extension thinking it could be a pop up issue, but nothing has worked. I have the same issue, and every time I need to chat with someone, it can happen at random, so I refresh Gmail and hope that the person I want to talk to at that point, will not end up being such a window. If it is, I refresh again. Sometimes I need to do this 3-4 times to be able to talk to one person.


marked as duplicate by user79865, jonsca Jul 22 '16 at 23:28

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  • Which browser/OS are you using? – MrWhite Apr 22 '16 at 9:00
  • I'm using Chrome Version 50.0.2661.86 (64-bit)(updated it 2 days ago) on a MBA running OS X 10.11.4. The problem persisted before and after the update. – Sathya Vibhu Apr 22 '16 at 12:28
  • @SathyaVibhu Are you using any Adblockers? And I have had similar problems with bad internet connection. Is the internet connection stable and fast? – Aswin P J Apr 22 '16 at 16:20
  • I've deleted Adblock. It seemed to be fine once or twice after that. But its still persistent. Internet connection seems fine, at both home and office. – Sathya Vibhu Apr 23 '16 at 5:16
  • Voting to close as a duplicate of 92072. Additionally this is a minor bug in Hangouts that was fixed months ago. – Folk Jul 22 '16 at 21:53

I've had this issue as well using Chrome on my MacBook Pro.
Completely restarting Chrome fixed the problem for me and I haven't seen it return.

  • Did you uninstall and reinstall? I had an older version of Chrome where I had this issue and updated it. I think what I'm using is the latest version. Simply restarting Chrome hasn't worked. – Sathya Vibhu Apr 23 '16 at 5:17

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