5

Have tried multiple way and none of them has worked,

Used : in:Test -is:starred and -is:starred in:TEST and other option, None of them worked, in:Test -is:starred has listed all started email in Test label, but the inverse is no working, please help me in resolving this.

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2
  • when you say it isn't working are you getting: no results, way too many results, an extra result or two, or an error?
    – mhoran_psprep
    May 19, 2016 at 10:38
  • getting all emails in the search results including starred and unstarred
    – prudviraj
    May 19, 2016 at 12:36

2 Answers 2

Reset to default
6

The issue is that the star is associated with a message, not the entire conversation. So when you use:

  • is:starred it returns all conversations where at least one message in the conversation has a star.

  • -is:starred returns all conversations where at least one message is unstarred.

Unfortunately when you look at the list in the GUI all the Conversations in the first search have stars next to them. For the second search with -is:starred most will not have stars, but a few conversations will have stars because one or more of the messages has a star and at least one message doesn't have a star.

As a test you can turn off conversations under settings, and then you will get the consistent results you expect.

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1
  • Thanks turn off conversations under settings worked for me.
    – prudviraj
    May 20, 2016 at 4:14
2

What you have tried should work. Although "officially" you should use the label: operator to search within a label, and labels are not case-sensitive. So, the following should also work:

label:test -is:starred

Note that if your label contains spaces then replace spaces with hyphens (-) in your search phrase.

However, if you've enabled multiple stars then you might need to change the operator (not tried). For example:

has:yellow-star

Reference:
https://support.google.com/mail/answer/7190?hl=en-GB

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6
  • Thanks for taking time and answering this , however i have tried above option with no luck , and i have referred the same link you have provided.
    – prudviraj
    May 19, 2016 at 10:27
  • FWIW this does appear to work OK for me. So I'm wondering if there is "something different" in your case?
    – MrWhite
    May 19, 2016 at 10:41
  • getting all emails in the search results including starred and unstarred
    – prudviraj
    May 19, 2016 at 12:37
  • What if you try just -is:starred (without the label:test)?
    – MrWhite
    May 19, 2016 at 12:41
  • 1
    turn off conversations under settings worked for , but i will vote up your answer for your efforts. Thanks
    – prudviraj
    May 20, 2016 at 4:15

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