I've had a Google drive file shared with a non Google email account (that I traditionally access via outlook). When I click the link, my browser (which is logged in to my google account) tells me that I need permission.

I try signing out of that Google account in my browser, and following the link again, but just get asked to sign in. Of course, I can't with the relevant account as it's not a Google account..

I've now tried adding the non-google email as an 'associated email' to my Google account, but I still get told that I need permission.

Any suggestions how to access this file? Unfortunately getting it re-sent to my Google account is not an option.

1 Answer 1


You can create a Google account with the non-Google email address, which you can then use to sign in to your Drive.

  • I've tried that now too, and unfortunately it still says I need permission.
    – Adam Levy
    Jun 7, 2016 at 10:11
  • Are you able to log in with the original google account and share it again? (you should be able to add the non - Google address to the share (if not take the old one off first)
    – 4ndy
    Jun 7, 2016 at 12:14
  • The file was shared with me, so I can't alter the share settings.
    – Adam Levy
    Jun 7, 2016 at 12:38
  • Are you able to copy the file or do you need to keep the original there? If the latter, you probably will have to ask the owner to reshare it.
    – 4ndy
    Jun 7, 2016 at 12:40
  • yeah looking like that's the only option. just very strange that google would allow the link to be shared, but then forbid access using all these different approaches.
    – Adam Levy
    Jun 7, 2016 at 13:04

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