I still remember my Yahoo! ID and password but the problem is when I login, I'm asked to provide the security question which I already forgot the answer. I don't have any other recovery ways like "alternate email" or "phone number".

I tried also the answers from this Forgot my Yahoo! mail password but seems to be not applicable to me or not working.

Is there any email we can send for support? Since hotline numbers are for UK & Canada only I think.

  • 1
    When you tried to change the password, what the error you are facing? seems to be not applicable to me or not working is not a problem. Explain what is not working.
    – serenesat
    Commented Aug 2, 2016 at 12:22
  • Its not applicable since the solutions offered is by having an alternate email address or a mobile number which both I havent provided. The only option yahoo is giving me is the "secret question" option which is the problem I stated
    – Þaw
    Commented Aug 3, 2016 at 2:31

1 Answer 1


You can try these links for contacting Yahoo! Support Team for help,

Yahoo! Help Central

Contact Yahoo! Customer Support

Select the product you need help with

Help for Yahoo! Mail

Go to THIS LINK and,

  1. Select Errors under Topics.
  2. Select "My issue does not appear on the list" under "Sub-Topics".
  3. Under "Recommended Options" enter your YAHOO ID and follow the instructions.

HERE you will find other contact profile of YAHOO like Twitter and Facebook accounts...

  • Im looking for an email address like email us at [email protected] which I can write an email about my problem. All the links just lead to the Community Forum.
    – Þaw
    Commented Aug 3, 2016 at 2:35
  • I've added another method for contacting Yahoo! Commented Aug 3, 2016 at 2:49
  • Ive tried it I hope this works. thank you for the effort.
    – Þaw
    Commented Aug 3, 2016 at 2:53

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