Dad didn't spend much time on the computer, so mum stored the family photos under her account. I have provided ID and death certificate to Google, but now they want a California Court Order for them to release the photos to me. This gets awkward, since mum was, and I am, Swedish citizens, and none of us are US citizens. Does anyone have a solution?
People expect Google to keep their information safe, even in the event of their death.
Make plans for your account
Inactive Account Manager is the best way for you to let us know who should have access to your information, and whether you want your account to be deleted. Set up Inactive Account Manager for your account.
Make a request for a deceased person's account
We recognize that many people pass away without leaving clear instructions about how to manage their online accounts. We can work with immediate family members and representatives to close the account of a deceased person where appropriate. In certain circumstances we may provide content from a deceased user's account. In all of these cases, our primary responsibility is to keep people's information secure, safe, and private. We cannot provide passwords or other login details. Any decision to satisfy a request about a deceased user will be made only after a careful review.
Below the above content there is a questionnaire. Check it out learn above the alternatives and information that Google requires regarding accounts / content of deceased people.
Did your mom have a phone number linked to her google account? If so you could use her phone to try to re-set her google password, possibly. Once you can get into her email you might be able to access her photos.