Our marketing team is leveraging mailchimp to send out marketing materials to current users on behalf of
email@example.com. We welcome those users to respond if they want to move forward with an offer, and then we provide details and move conversations towards conversions etc.
Our issue is that we are reaching our sending limits within the first hour of each day - we're essentially bottlenecked by the sending limits as we respond to folks who are replying to our promotions.
I'm responsible for finding a solution to this that enables us to send out effectively unlimited responses using our Google apps account (or moving our email address to a different provider) - without building our own server.
What's the typical 'growth step' that folks have followed in this situation?
I've contacted google support through the Admin console of my Apps account and they've explained that until $30 is paid (we had 5 users sign up last month = $25), the trial limits will be applied. You can reset the throttling yourself by clicking on the account that's being throttled, clicking the yellow notification icon in the upper right corner, and then clicking "reset". Paying an additional $5 into the account increases the throttling limit to 2000 per docs in 24-48 hrs.