I have two yahoo.com e-mail accounts. I'll refer to them as
I'm able to login to my
email@example.com account and receive e-mails. (I recently changed the password after the recently announced data breach, though that shouldn't be relevant.)
I still have the password for the
firstname.lastname@example.org account. When I try to log into it via the web page, it asks for confirmation (understandable, since I haven't accessed it in several years, most likely since 2011).
Let's get you into your account
Tell us one of the following to get started:
- Yahoo Sign-In
- Recovery phone number
- Recovery email address
I've tried the recovery phone number and e-mail address, but both are the same as what I used for the
email@example.com account. After I enter the "account key", the only option it gives me is to login to
firstname.lastname@example.org. (I don't know what "Yahoo Sign-In" is supposed to be. I already gave it my
email@example.com e-mail address to get to that point.)
I also have two verification questions and answers for
firstname.lastname@example.org, but I haven't gotten to a place where it asks for them.
I found a "Contact us" support link on yahoo.com's web site, but it doesn't actually seem to allow me to contact anyone; it only shows me existing questions with answers that don't seem to apply in my case.
My first preference would be to access my
email@example.com account and take a look at the ancient e-mails (and then delete the account).
My second choice, still acceptable, would be to nuke the account without being able to access it.
Given the recently announced security breach, I'm a bit uncomfortable leaving the account in place. (On the other hand, given that I can't access it myself with the correct password, I doubt that a bad guy could do much with it -- and there's almost certainly nothing in the account that I care about or that could be used for nefarious purposes.)
I've also tried http://deleteyouraccount.com/, as suggested in another answer, but the web page only shows an error message.