Questions tagged [account-recovery]

For questions about recovering access to a user account

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1 answer
57 views

Was Microsoft Account Recovery Code de-emphasized, or has it always been?

I know this feature still exists, because I learned about it today in Microsoft Account -> Security -> Security -> Security Settings. I tried searching Microsoft Account Recovery Code on ...
0 votes
1 answer
1k views

Restore deleted Instagram account created using Facebook login

I had created my Instagram account using my Facebook account. Recently I deleted my Instagram account and now I'm wondering if there is a way I could get it back. Can you tell me how?
-2 votes
2 answers
581 views

Recovery of account when been blocked

Facebook has blocked my account without any notice. How can I recover my account?
54 votes
2 answers
4.9m views

How do I recover my Google account, password, or username?

Google Account Recovery Questions This is the canonical target for Google Account questions about recovering usernames and passwords, as well as problems logging in for other reasons. For example: I ...
0 votes
0 answers
80 views

How do I recover access to my account?

I have a Google account with its recovery address set to a Yahoo address. Both of my Google and Yahoo accounts were hacked, and I can't login because the passwords no longer work. I have tried ...
0 votes
1 answer
243 views

How to identify the Super Admin email of your GoogleApps

Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now. We are trying to add new users, how can we add new users to ...
4 votes
1 answer
2k views

Why doesn't G Suite Admin password reset option appear?

I am providing support to a small organisation that had G Suite set up for them a few years ago by a company that has now folded. They have given me the account name for the G Suite domain admin, but ...
0 votes
1 answer
720 views

Google account recovery when hacker has added their phone [duplicate]

About 15 minutes ago someone managed to log in to my gmail account, and then added their phone number. I tried to follow the suggested steps but the problem is when it gets to the recovery part google ...
1 vote
0 answers
1k views

How login to my Facebook account when I am not sure of email, phone or password?

I can not login to my account that has my image. Unfortunately, I am not sure about the email or phone I used when creating the account. I tried every email and phone I remember but it did not work. I ...
11 votes
5 answers
55k views

How can I see what Gmail accounts are using my email as the secondary/backup email?

I have an older Gmail account that I set up that I need access to. I know that I used my primary Gmail address as the backup account, but I can't remember the username that I used. I'd swear that I ...
0 votes
1 answer
739 views

Facebook login hacked; how to regain access to my account

I think my Facebook has been hacked as I can no longer log in. I no longer have the email associated with the Facebook . I have tried to reset password by sending messages to friends and getting codes....
1 vote
0 answers
750 views

How can I find my Outlook account using phone number only

I have created my Outlook mail before 2.5 years. Now I have forgot the email and password. I have only mobile number with me what I used while created account. I have tried this link: https://account....
2 votes
0 answers
55 views

How to recover Google account if you lose your phone number? [duplicate]

I tried to log in to my Google account but after typing in the correct email and password, Google demands me to enter SMS code sent to my phone number attached to the account. However, I already lost ...
0 votes
0 answers
10 views

Can't log in to my LinkedIn account [duplicate]

I've attempted to login to my LinkedIn account but I was told I will get a verification code to log in. However, the code wasn't sent to me. My email address is old and not in use. How can I get ...
0 votes
0 answers
13 views

How does one answer questions about G-Mail account for recovery? [duplicate]

Question originally posted provides specific details not answered by 9-year-old question to which it redirects without notice. Having sensibly jumped right to the answers, I only noticed it wasn't my ...
0 votes
0 answers
34 views

How do I recover a Gmail account? [duplicate]

I haven't used Gmail in a long time, but want to save it from deletion on June 1. I forgot my password for a bit, and tried to recover it thru Q&A, but, on starting with "Try Another Way,&...
1 vote
0 answers
149 views

How to recover an hacked Facebook profile

I need to recover a facebook account that has been hacked. After extensive search on the web I couldn't find a solution. What they did Months ago the account was violated: email, password and the ...
0 votes
2 answers
4k views

Is it possible to contact Facebook asking them to recover an account? [closed]

If someone can't recover his Facebook account by any mean. Is it possible to send his ID to Facebook and ask them to recover his account? Because earlier this year I filled a form asking Facebook to ...
0 votes
1 answer
758 views

Where do I use the unique code to get back in to Facebook? [closed]

Luckily I can still get in on my phone, but it's suddenly using an old, discontinued, company email. I went through all the steps with Facebook and they have "mailed" me a 6 digit code, but ...
0 votes
0 answers
5 views

Disable Google 2FA when authenticator is lost [duplicate]

I have a Google account where I have set up 2 step verification, with a phone number and Google Authenticator. However, recently, I have lost the TOTP details used for the "Google Authenticator&...
1 vote
1 answer
2k views

Recovering an ancient YouTube account

I have a YouTube account that dates from at least 2011, before the Google Accounts were fully integrated. I know the username and the email address, but not the password. Here's where it gets tricky....
0 votes
1 answer
21 views

Instagram could not login [duplicate]

My phone and sim is lost . I cannot login to my Instagram account as verification code is sent to sim which I have deactivated and to my mail ID which I cannot access. How can login to my Instagram
-1 votes
1 answer
2k views

Instagram confirmed account but can't get the security code

What do I do? I don't have access to the number it's sending the security code.
0 votes
2 answers
154k views

How can I regain my Instagram account after the phone number got invalid?

My Instagram account has been suspended by the Instagram team, possibly because I had not used it for a while, and I tried to log in from within a different region from where I used to do. When I ...
0 votes
1 answer
2k views

Lost access to Instagram account

I have lost access to my Instagram account since it became unlinked with my Facebook account. Every time I try login with Facebook, it takes to creating a new Instagram account option. I tried ...
0 votes
0 answers
538 views

Is it impossible to access old Google accounts even with access to all credentials (no 2FA set up)?

I have two old Google/Gmail accounts which I haven’t used in a long time. I’ve been trying to log into them again on several occasions over the past few months (even using different browsers), without ...
0 votes
0 answers
111 views

Can you recover a Google Workspace account if you have admin access to the domain name/DNS records? [duplicate]

A rogue employee who set up the Google Workspace for a company turned around and ransomed the company by locking everyone out of their emails - asking for payment to release the accounts. I have admin ...
1 vote
0 answers
94 views

How to recover gmail account without password? [duplicate]

I've changed one of the gmail passwords of one of my accounts and since forgotten it. I have tried using an old password and Google says that I have changed it. I have acess to gmail on my phone from ...
-1 votes
1 answer
597 views

Lost phone contacts after deleting Gmail acount

How can I restore my Gmail account once I've deleted it and it's been almost a month since I deleted from my iPhone 10? I have lost most of my important contacts and no other way to recover
0 votes
1 answer
620 views

Recover Facebook account, without access to email and

We have the following scenario: Alice is authenticated on Facebook on her phone. She forgot the password of her Facebook account Can't access the email associated with the Facebook account and does ...
1 vote
2 answers
86k views

Forgot Facebook Email and Password

I have an old Facebook account that I created, uploaded a couple of photos and simply ignored (i.e. no friends added). Now, I can't remember the email address associated with the account and I don't ...
1 vote
0 answers
98 views

Can I retrieve an old WhatsApp account with a different phone number?

I have deleted my old WhatsApp account after changing my number thinking I can retrieve it once I set it up with my new number. But I can't. I really need some of the messages from my old account......
0 votes
0 answers
204 views

Facebook won't let me recover my account via SMS [Facebook is acting weird]

I have a Facebook account for 6 years. My phone number and e-mail are registered and confirmed in my account. 2 years ago I bought a new phone and logged into my account. 2 years later (yesterday) I ...
1 vote
0 answers
59 views

I can't sign in to Linkedin account because my email address is no good anymore

It's been a year since I used Linkedin, and my email address is no longer available because I cancelled my GoDaddy account, which hosted that email address. How can I reach Linkedin customer service ...
0 votes
1 answer
2k views

I can't get password reset for LoL on Outlook

I have an outlook email for many years that receives all emails as expected but recently I needed to reset my password for a League of Legends account. The password reset email never appears. Not in ...
1 vote
0 answers
1k views

Instagram account hacked, two factor authentication set up by hacker

Apologies if I’m not posting this in the appropriate community. Recently my sister’s email account was hacked and the hacker gained access to her Instagram account. We have gotten back into her email ...
4 votes
0 answers
222 views

How to recover Instagram handle using Facebook page?

I lost access to my mail which I used to sign in to Instagram (business) handle. Now can I use my Facebook page linked to that Instagram account to recover it?
0 votes
1 answer
292 views

Can I change the email for my steam account without logging in?

I made a Smurf account a while back and forgot my email. Now I can't log in because I forgot the Username/password and email. So is there anything I can do to get it back? I have the account as a ...
3 votes
2 answers
2k views

How to recover account on Project Euler?

I've forgotten the password I used years ago and they don't seem to have a password reset feature. Instead, it says: If you have forgotten your username and/or password and you have generated an ...
1 vote
0 answers
137 views

I have been locked out of a Google account because I changed phone numbers [duplicate]

I have an old Google account I would like to get into. I know to a certainty the following: username password phone number I registered the account with I changed phone numbers so I can't receive ...
0 votes
0 answers
8k views

i am trying to reset my messenger password without having a Facebook account i am doing all the step with success but the process still failed?

Ok here is the steps that I follow. First of all, I click on forgot password field. In a box will pop up with the original phone number or email address you used to sign up initially, it asks me to ...
0 votes
2 answers
788 views

Cannot complete Google's "Verify your account" with SMS

I'm trying to verify my account as: https://support.google.com/accounts/answer/114129?hl=en Now, I can login to gmail and send and receive messages. However, I cannot update the verification phone ...
1 vote
0 answers
715 views

Gmail won't let me in despite correct password (device not recognized)

Gmail won't let me sign in to my old account which I haven't used for years (last time used probably even in different country). After providing correct password it responds with: I don't have this ...
1 vote
1 answer
901 views

How to retrieve the lost password for my Yahoo email account?

Is there a way to retrieve an email account password? I've tried calling the company myself but they need the answers to the security question... of which were created 7 years ago along with the ...
1 vote
1 answer
10k views

Lost phone number and PayPal need verify by phone number

My account was locked I can't log on my account and my recovery option was my email only but I made my account when I still had my old number, and have no way of accessing that number, and can't send ...
0 votes
1 answer
1k views

Can I get back a deleted Gmail account after a long time if I still have access to its recovery email?

I have a Gmail account which has been deleted for over a year and not been recovered. Lets call it 'X'. I also have another Gmail account which is the recovery email for 'X'. I still have access to it....
5 votes
1 answer
11k views

Find the IP from which a person tried to reset Gmail password

Yesterday I received 2 SMS from my Gmail account. Somebody tried to login to my account. He/she tried to use SMS to reset my password. Can anybody tell me how to find the IP from which the attacker ...
0 votes
0 answers
4k views

Cannot login to www.messenger.com but can login to Facebook Messenger Android app

I installed Facebook Messenger but I do not have a "regular" profile at Facebook for privacy reasons. Now FB Messenger will not let me log in at www.messenger.com but my password is correct because I ...
0 votes
1 answer
31 views

How to recover a Twitter account from an old colleague?

In 2013 I had a Volunteer created a Twitter account for my soccer club and now he no longer works for the club. I have tried to reach out but no answer. How can I now get access to my Twitter ...
0 votes
1 answer
13k views

Is it possible to login to Facebook From Facebook messenger?

Someone is logged out of Facebook and can't access it, long story, but he's still logged in to messenger. Is it possible to log in to Facebook mobile app, by using Facebook's messenger session, ...