Questions tagged [account-recovery]

For questions about recovering access to a user account

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55 votes
2 answers
4.9m views

How do I recover my Google account, password, or username?

Google Account Recovery Questions This is the canonical target for Google Account questions about recovering usernames and passwords, as well as problems logging in for other reasons. For example: I ...
Vidar S. Ramdal's user avatar
2 votes
2 answers
5k views

How do I recover the Facebook account password?

I have forgotten my Facebook account password and also I have no access to the number which I use to log-in to Facebook account. On this page (see the image below) they are asking for a government ...
Singh's user avatar
  • 175
5 votes
2 answers
27k views

How to retrieve a stolen Yahoo account's password?

One of my friends just got hacked on her PC and her Yahoo account password was stolen. Now the hacker use her account under her name for bad reason. He may have change alternative email, security ...
Nam G VU's user avatar
  • 3,624
4 votes
2 answers
28k views

How to retrieve a forgotten Yahoo! Mail password

I have forgotten my Yahoo! Mail account password. What is the procedure to retrieve my password? Note that I'm not asking where the link is. I want to learn about the procedure (i.e. if they ask me ...
Mehper C. Palavuzlar's user avatar
1 vote
2 answers
86k views

Forgot Facebook Email and Password

I have an old Facebook account that I created, uploaded a couple of photos and simply ignored (i.e. no friends added). Now, I can't remember the email address associated with the account and I don't ...
recluze's user avatar
  • 111
14 votes
3 answers
27k views

My account on Facebook has been hacked - how do I recover it?

Someone is sending spam messages from my account in Facebook. How do I get back control of it?
x3ja's user avatar
  • 2,961
4 votes
1 answer
2k views

Why doesn't G Suite Admin password reset option appear?

I am providing support to a small organisation that had G Suite set up for them a few years ago by a company that has now folded. They have given me the account name for the G Suite domain admin, but ...
Oddthinking's user avatar
2 votes
1 answer
39k views

How to recover Facebook account using email, not phone number

I forget my Facebook password and I want to recover it. But when I recover the password, they send the verify code (6 digits) to the phone number that I no longer use. I opened my Facebook account ...
zey's user avatar
  • 121
8 votes
2 answers
7k views

"Something seems a bit different about the way you're trying to sign in" to Gmail

I'm trying to log in to a very old Gmail account of mine. When I enter the correct password, I'm taken to a page that says: Something seems a bit different about the way you're trying to sign in. ...
lockedout's user avatar
4 votes
1 answer
10k views

Yahoo mail password recovery

I have this situation where I can only access my yahoo e-mail account on my iPhone. However I forgot my password and I have no back-up solution to this situation; My secondary email is no longer ...
Irene's user avatar
  • 41
3 votes
1 answer
15k views

How to recover a Yahoo account?

Someone was hacked, the hacker changed the password, we tried resetting it. Yahoo says: Looks like we can't recover your account online. Please visit our help site to get back in. What now? We ...
user avatar
3 votes
1 answer
21k views

How can I delete a Yahoo account permanently, when I cannot access it?

I have an account of Yahoo mail. I forgot my password and also I forgot my security question and answer for recovery. It's so important for me to delete my account now because someone is abusing my ...
Shahin's user avatar
  • 147
2 votes
1 answer
97k views

How to open facebook.com/recover from the mobile app?

Someone forgot his Facebook password, he got logged out but is still logged into Facebook messenger. He wants to login again. He has 2 methods of recovery: Send password to email, and he can't do ...
user avatar
2 votes
1 answer
2k views

Reset Google Apps Admin Password

I am the sole administrator of my Google Apps account. I cannot remember my password. When I try to reset the password all I am put in is an infinite loop. I tried following instructions from Google ...
L84's user avatar
  • 578
1 vote
1 answer
944 views

How to retrieve the lost password for my Yahoo email account?

Is there a way to retrieve an email account password? I've tried calling the company myself but they need the answers to the security question... of which were created 7 years ago along with the ...
user avatar
1 vote
1 answer
853 views

How can I recover my Yahoo! mail when can't login referenced mail account

Both Yahoo! mail account has been locked. I cannot login. I also have forgotten security question of both account. What can I do now?
John Imran's user avatar
0 votes
1 answer
826 views

Facebook login hacked; how to regain access to my account

I think my Facebook has been hacked as I can no longer log in. I no longer have the email associated with the Facebook . I have tried to reset password by sending messages to friends and getting codes....
Lisa's user avatar
  • 1
0 votes
1 answer
271 views

How to identify the Super Admin email of your GoogleApps

Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now. We are trying to add new users, how can we add new users to ...
Transformer's user avatar
0 votes
1 answer
2k views

Lost access to Instagram account

I have lost access to my Instagram account since it became unlinked with my Facebook account. Every time I try login with Facebook, it takes to creating a new Instagram account option. I tried ...
Mustarin's user avatar
0 votes
2 answers
156k views

How can I regain my Instagram account after the phone number got invalid?

My Instagram account has been suspended by the Instagram team, possibly because I had not used it for a while, and I tried to log in from within a different region from where I used to do. When I ...
Blaszard's user avatar
  • 200
0 votes
2 answers
34k views

What do I do if I forgot my Gmail password? [duplicate]

Do I need to contact Google if I've forgotten my Gmail password?
user avatar
0 votes
1 answer
17k views

Reset my password for Gmail and Facebook [closed]

I have a new smart phone and can't log in to Facebook and email because I have forgotten my password for both of them. What can I do?
Margaret Jackson's user avatar
0 votes
0 answers
8k views

i am trying to reset my messenger password without having a Facebook account i am doing all the step with success but the process still failed?

Ok here is the steps that I follow. First of all, I click on forgot password field. In a box will pop up with the original phone number or email address you used to sign up initially, it asks me to ...
Panagiotis Drakatos's user avatar
-1 votes
1 answer
2k views

Instagram confirmed account but can't get the security code

What do I do? I don't have access to the number it's sending the security code.
melanie royal's user avatar
-1 votes
1 answer
3k views

Forgot my Yahoo! mail password

I forgot my Yahoo! mail password and I am very interested in accessing and maintaining my Yahoo! mail account because it contains a lot of data since 2003. What can I do to recover or change my Yahoo! ...
Kayonde Peter's user avatar
-2 votes
3 answers
67k views

Forgot my Gmail password and SIM card - how can I recover my password? [duplicate]

I have forgotten my Gmail password and have lost my phone SIM card. How can I recover access to my email account?
Ashish's user avatar
  • 1