Questions tagged [account-recovery]

For questions about recovering access to a user account

5
votes
1answer
30k views

How can I restore my deleted Google Account and how long before it is gone forever?

My account was hacked into and deleted just today (I know who did it because this person forced me to give them the password) because this person believes it is not safe for me to have this account, ...
1
vote
0answers
3k views

How can I gain access to my Gmail account with my password but without a recovery phone number or email?

I know my Gmail username and password. I don't have any recovery phone number or email. I recently moved to another location within the United States and Gmail won't let me access my account: I tried:...
0
votes
1answer
1k views

Two Gmail accounts exist with same email id

Two weeks ago I created a Gmail account with id example@gmail.com in my Chrome browser. I was able to login to the account from the same browser but when I tried to login using a different browser or ...
1
vote
0answers
533 views

Accessing/deleting old YouTube account

I have an old YouTube account that was made pre-May 2009 and I have not had access to since 2011. I do not have access nor remember the email associated with the account. I am trying to delete the ...
-1
votes
1answer
10k views

How can I access my old Yahoo! account? [duplicate]

I want to access my old Yahoo! account but unfortunately the number associated with it no longer in service and there's no way of getting it back. Also I don't have any other email accounts associated ...
0
votes
1answer
280 views

Lost access to external Google login

I was using my university address with Google web services. Now after my graduation I cannot access this university account any more. However, there are still important documents on my Google Docs. ...
12
votes
4answers
15k views

My GitHub account has been suddenly “flagged” and hidden from public view - how come?

I just got this message bar on GitHub saying that: Your account has been flagged. Because of that, your profile is hidden from the public. If you believe this is a mistake, contact support to ...
1
vote
1answer
731 views

How can I recover my Yahoo! mail when can't login referenced mail account

Both Yahoo! mail account has been locked. I cannot login. I also have forgotten security question of both account. What can I do now?
0
votes
1answer
3k views

Recover LinkedIn page account

I was wondering if you can help me with this. My previous coworker he open company page on LinkedIn but he is no longer with us anymore. Can I recover this page? Noted that, I contacted with LinkedIn ...
0
votes
1answer
1k views

How To Recover Facebook Password? [duplicate]

I have lost my Facebook password but I want to recover my Facebook password back. So please if anyone know how to recover Facebook password then reply me.
-2
votes
1answer
1k views

Please help me to get my original account [duplicate]

I was trying to re-do recover my Gmail account; I now have two Gmail accounts. I'd really like my first original one back, as I have business cards using the first Gmail account. Can you help me on if ...
4
votes
1answer
2k views

Why doesn't G Suite Admin password reset option appear?

I am providing support to a small organisation that had G Suite set up for them a few years ago by a company that has now folded. They have given me the account name for the G Suite domain admin, but ...
1
vote
1answer
561 views

I cannot re-create Gmail account

I have deleted my Gmail account because I wanted to have a dot inside but forgot to. Now it does not allow me to add new email with dot there because it recognizes the mail with dot as same as the ...
-1
votes
1answer
1k views

My password which are documented is saying invalid [duplicate]

My Gmail account keeps not taking my email password that I had written down they are having to be reset about everyday down email the next day it says invalid password. What is going on? It's ...
-2
votes
1answer
2k views

Someone can recover my Gmail account through answering account creation date [duplicate]

There is a guy who can recover and log into my Gmail account just by answering when my account was created.(idk how he guessed my account creation date) Even after adding recovery emails and phone ...
0
votes
1answer
718 views

How can I contact get my Facebook account back?

My friend has been using her Facebook account very frequently via her Facebook app. Because the app was never signed out so she forgot her password and worse, she didn't even have any email addresses ...
1
vote
1answer
669 views

Can I gain access to a Gmail account on my computer if I can only access it on my phone?

I recently left a university that uses a Gmail interface for its email accounts and have subsequently lost access through the university's site. However I had synced the account with the Gmail app on ...
2
votes
2answers
998 views

Can someone irreversibly delete a Google account by one successful login?

Someone seems to have guessed (or otherwise obtained) my Google password, as I received two e-mails to my alternative (non-Google) e-mail account which I provided to Google. One was about a sign-in ...
3
votes
1answer
2k views

Recover cleared passwords from your Google account

Yesterday I cleared all my personal info from my laptop before sending it off to the menders for them to install a new keyboard and look at an issue with over-heating. Today I logged into my desktop ...
0
votes
1answer
1k views

Restore deleted Instagram account created using Facebook login

I had created my Instagram account using my Facebook account. Recently I deleted my Instagram account and now I'm wondering if there is a way I could get it back. Can you tell me how?
0
votes
1answer
2k views

Lost access to Instagram account

I have lost access to my Instagram account since it became unlinked with my Facebook account. Every time I try login with Facebook, it takes to creating a new Instagram account option. I tried ...
4
votes
1answer
163k views

Reopen previously deleted Google account

I closed one Gmail account and opened another. I foolishly deleted everything from previous account. I now need information of a transaction I made. Can I reopen previous account and recover emails?
0
votes
1answer
274 views

How to recover Facebook account

Someone changed my Facebook account email and password 5 month ago. How can I recover my Facebook account?
-1
votes
2answers
1k views

How to reset GoDaddy email password?

I haven't logged on to my GoDaddy email in several months. I tried to sign in and got an error message that my password is not correct. When I tried to "Reset Password", it asks me for my password, ...
0
votes
1answer
2k views

How to recover password of Hotmail

Could you please advise me on how to recover a password for my Hotmail account which I have forgotten as I have not used this address for years?
0
votes
2answers
15k views

How do I login into Instagram with a password if I no longer own email?

What if you have a password to your Instagram account, but no longer have access to the email address used to register the account (nor have any sort of a Facebook accounts linked), and your account ...
-3
votes
1answer
71 views

Google apps password reterival [duplicate]

I have lost my admin as well as secondary email (use as to retrieval of admin pwd) password. Please suggest steps which really works. I know its possible but that person who knows is not ready to tell ...
3
votes
1answer
15k views

How to recover a Yahoo account?

Someone was hacked, the hacker changed the password, we tried resetting it. Yahoo says: Looks like we can't recover your account online. Please visit our help site to get back in. What now? We ...
1
vote
1answer
697 views

Transifex cannot reset the password

When using the Forgot password? function on Transifex, I get the following error: The user account associated with this email address cannot reset the password. This is the email to which ...
3
votes
1answer
92 views

Moved to another street. Can't reset eBay Password

I've forgotten my eBay password, but every time I try to reset my password and sign in, it kicks me out and I get an email saying that there's been "Fraudulent Access to your account" It's either ...
1
vote
1answer
461 views

Are Yahoo mail TLDs interchangeable?

I forgot my Gmail password a few weeks ago. During the recovery process, it demands a backup email ID, which is from my Yahoo account. I had registered it as a yahoo.com address, but I am not getting ...
1
vote
2answers
3k views

If someone hacked into my Gmail account, wouldn't that let them go in and change my recovery email all together?

So what is the point of a recovery email? Shouldn't my recovery email be secret?
-3
votes
2answers
522 views

Old Gmail account cannot be accessed [duplicate]

Years ago, I created a Gmail account. I no longer have the user or password information, and my primary email account has changed. Can I recover this?
-1
votes
2answers
6k views

Recover password while logged in on iPhone [duplicate]

I am in a quite a chicken and egg situation with my Gmail account: I forgot my password so I can't access from desktop. I am logged in on my iPhone Gmail app. The phone number is not related to the ...
-2
votes
1answer
3k views

Forgot my Yahoo! mail password

I forgot my Yahoo! mail password and I am very interested in accessing and maintaining my Yahoo! mail account because it contains a lot of data since 2003. What can I do to recover or change my Yahoo! ...
0
votes
2answers
5k views

I can't get in to my Google+ account; I don't know what email I used

I made a Google Plus account for my business a few years ago and now I need to edit it. I tried all my Gmail accounts to retrieve it, yet none of them work. How can I find the correct email used to ...
-7
votes
1answer
6k views

I forgot my username and password [duplicate]

I have forgot the username and password, how to reset for all even though I enter the back up email
-6
votes
1answer
129 views

Forgot passwords due to water damage [duplicate]

I just replaced my phone from water damage and forgot my Gmail and Facebook passwords. How do I retrieve them?
-2
votes
1answer
3k views

How to recover Google Account when I only have my email address and a YouTube Name? [duplicate]

I had a Google Account that I used roughly 6 or 7 years ago for PlayStation Store Purchases. Since I am trying to recover my account on PlayStation Network (PSN) I am now looking for that Google ...
0
votes
1answer
14k views

Don't have access to email address used to make Twitter account; forgot password to Twitter; used real name

Five years ago I worked for a startup company where I had to make a Twitter account. I made the account using my work email (which I no longer have access to) and I used my real name. I have now ...
2
votes
2answers
3k views

How do I recover the Facebook account password?

I have forgotten my Facebook account password and also I have no access to the number which I use to log-in to Facebook account. On this page (see the image below) they are asking for a government ...
-1
votes
1answer
4k views

How to recover a Picasa account username [duplicate]

Don’t ask me how, but I forgot my Picasa username and password. I don’t have the details on my Gmail either. I have searched high and low to check if there is any way of recovering my username of ...
2
votes
1answer
16k views

Cannot access account

I have a Yahoo email account. I know my password. I know all the answers to my all my secret questions. When I try to login, Yahoo demands that I verify access through an alternate email account. ...
-2
votes
1answer
306 views

YouTube contact/support email? [duplicate]

I asked a question here:Forgot YouTube account and Password but didn't get a good answer what to do. I know that this will be difficult to fix for me. So my last option is contacting YouTube and ...
2
votes
1answer
2k views

Reset Google Apps Admin Password

I am the sole administrator of my Google Apps account. I cannot remember my password. When I try to reset the password all I am put in is an infinite loop. I tried following instructions from Google ...
0
votes
1answer
15k views

Reset my password for Gmail and Facebook [closed]

I have a new smart phone and can't log in to Facebook and email because I have forgotten my password for both of them. What can I do?
0
votes
1answer
780 views

Is my AOL Mail account lost if the alternative mail is inaccessible?

I want to change the password of my aol.de account. I set up an alternative e-mail which is no longer accessible for me. Any tries to change the password end up with a form (and no alternative) ...
-1
votes
1answer
2k views

NinjaKiwi- Account Inactive, or unaccessable

Oh no, my account can't be accessed on NinjaKiwi. First off, what does that mean? Or is it that I'm inactive? Being inactive should have nothing to do with unable to login. I've heard that you could ...
8
votes
2answers
6k views

“Something seems a bit different about the way you're trying to sign in” to Gmail

I'm trying to log in to a very old Gmail account of mine. When I enter the correct password, I'm taken to a page that says: Something seems a bit different about the way you're trying to sign in. ...
-2
votes
1answer
8k views

Forgot my Gmail Password,alternate id is not accessible and no mobile No [duplicate]

I forgot my gmail password and my alternate id is also not accessible. I haven't provided my mobile number. Now am not able to access mail and facebook account. How can I reset my gmail password. I ...