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Questions tagged [account-recovery]

For questions about recovering access to a user account

-1
votes
1answer
770 views

Recover Gmail address [duplicate]

I have a Gmail email address but have forgotten it? How can I find out what it was?
-1
votes
1answer
6k views

Gmail account reset but I don't have the same 'phone number to get the reset code [duplicate]

I'm trying to reset my password to my Google Account. I do not have the same phone number to get the reset verification code. What to do now?
48
votes
2answers
3.5m views

How do I recover my Google account (or Gmail) password or username?

I have forgotten the password or username for my Google account, or I'm unable to access my account for other reasons. How can I recover my account? (This Q&A is meant as a general description ...
1
vote
1answer
2k views

How can I find my leaked Adobe hint?

I got the email from Adobe Customer Care informing me that my password was part of a great password leak reported by XKCD. So I’m supposed to change my password anywhere that I used that password. ...
1
vote
2answers
20k views

Is it possible to regain access to my recently disabled account with my recovery email address only?

There doesn't seem to be any option that actually works1. I describe what I've explored here. After some time, my personal opinion is that this UI is a crafted dark pattern, and I don't know whether ...
2
votes
1answer
136 views

After I merged YouTube and Google+ I can't get the password of YouTube

I just merged my YouTube account with Google+. I was using an app to upload my videos to my YouTube channel, now this password is rejected. I only have one password; I don't remember creating a new ...
0
votes
1answer
354 views

Requesting for new password in domaintools.com, when my account is not active

After some time, I'm back to domaintools.com. When I want to get a new password, and I enter my email address, I get the following message: The account associated with this email address is not ...
-1
votes
1answer
582 views

cannot access gmail account and suspect hacking

I have a gmail account which I last accessed in March 2012. Today I received a notification from Google that the password had recently been modified. I tried to access the account in order to reset ...
2
votes
1answer
2k views

Is it possible to get Gmail Password sent to my recovery email address?

I want my Gmail password to come to my recovery email address without changing the password. Is it possible. If yes, how can it be done?
-1
votes
1answer
6k views

Google Apps Admin account username and password lost [duplicate]

I created an Google Apps business (free edition) account for my friend back in 2012. After that we never logged in to that account. Now today when tried logging back in we don't remember username or ...
0
votes
2answers
26k views

Recover Gmail password using Google Apps admin user [duplicate]

I'm not sure if this is the best site to ask this question so sorry in advance. Last year I bought a domain and I created a Gmail account and registered the domain in Google Apps. Now I don't ...
0
votes
1answer
448 views

Facebook Page Merge- Lost Password

I am running the social media for a travel agency. Our original Facebook page has 90 likes and the email and password associated by the account is unknown to everyone currently on staff. Posts to the ...
1
vote
1answer
7k views

Pandora password recovery

I set up Pandora on an iPad nearly two years ago. I now have a new Samsung Galaxy S4 that I want to install the app to, but can't remember the password for the Pandora account. How do I recover the ...
-2
votes
3answers
55k views

Forgot my Gmail password and SIM card - how can I recover my password? [duplicate]

I have forgotten my Gmail password and have lost my phone SIM card. How can I recover access to my email account?
-1
votes
1answer
259 views

Cleared Gmail password by mistake [duplicate]

I can't log into my Gmail account. I was trying to clear the cookies and I think I touched the wrong button. Now I can't access my account I am desperate to recover it quickly.
2
votes
1answer
1k views

How do I change my password in Trello?

How can I change my Trello password? I couldn’t find an answer in their help.
3
votes
1answer
285 views

Tumbler account lost

Last night, I was deleting cookies on my daughter's mac and (maybe coincidentally) now she can't access her Tumblr account. She can only view it as a follower. Any ideas on how to reinstate her to ...
4
votes
1answer
7k views

Find the IP from which a person tried to reset Gmail password

Yesterday I received 2 SMS from my Gmail account. Somebody tried to login to my account. He/she tried to use SMS to reset my password. Can anybody tell me how to find the IP from which the attacker ...
1
vote
1answer
237 views

How can I recover my Trello account if I've lost my Google account too?

I deleted my Google account that is associated with Trello and I can't recover my Trello account. I can't recover my Google account because I deleted it long time ago. There is a chance to recover my ...
1
vote
1answer
14k views

Lost email for Twitter

I have to reset the password for my Twitter, however I can't remember what email I used for it, I have the login details but the new password has been sent to the email I used to sign up. Any help?
4
votes
1answer
486 views

With Gmail's 2-step verification, what's the purpose of the “recovery email address”?

If I have a change in phone number, and the two-step stops working, is the recovery email address going to be all it takes to get back full access, or is that only going to be useful for a forgotten ...
0
votes
2answers
26k views

Recover Gmail password from iPhone or phone number? [duplicate]

My laptop has just died and I don't know my Gmail password. I do however have Gmail set up on my iPhone. Can I recover the password from this somehow? I was thinking either finding what the password ...
2
votes
0answers
1k views

Backup Chrome synced data (accounts/passwords)

Today I realized I lost 2+ years of web account/password data that was synced across all of my Chrome instances (iOS, Win7, total of 4 computers). My bookmarks were OK. It's happened to a few people ...
1
vote
2answers
84k views

Forgot Facebook Email and Password

I have an old Facebook account that I created, uploaded a couple of photos and simply ignored (i.e. no friends added). Now, I can't remember the email address associated with the account and I don't ...
13
votes
2answers
12k views

Is there a way of disabling Google's password recovery feature?

I have a YouTube channel which is under a different Google account to my normal one. I have a secure password with it, and an alternate e-mail address set up, but I thought I'd see how secure the ...
5
votes
1answer
16k views

What happens to a Facebook account when it is reported as compromised?

According to Facebook, If you believe your account has been compromised by another person or a virus, please click the "My Account Is Compromised" button below. We'll help you log back into your ...
8
votes
2answers
267k views

How can I recover my Gmail account when I remember the password, not the username?

I have a Gmail account that I haven't used in ages so I've forgotten the login name I used to sign up with. I've forgotten the recovery e-mail address setup on the account but I can remember my ...
5
votes
2answers
25k views

How to retrieve a stolen Yahoo account's password?

One of my friends just got hacked on her PC and her Yahoo account password was stolen. Now the hacker use her account under her name for bad reason. He may have change alternative email, security ...
3
votes
1answer
16k views

How can I delete a Yahoo account permanently, when I cannot access it?

I have an account of Yahoo mail. I forgot my password and also I forgot my security question and answer for recovery. It's so important for me to delete my account now because someone is abusing my ...
2
votes
2answers
740 views

How do I change my password on TV Tropes?

TV Tropes has an extremely odd form of login, and there seems to be no way to recover a lost password or to change an existing password.
0
votes
2answers
25k views

What do I do if I forgot my Gmail password? [duplicate]

Do I need to contact Google if I've forgotten my Gmail password?
6
votes
2answers
9k views

How can I reset a Hotmail password if I don't know the security question?

My sister recently changed her Hotmail password and she can't reset it, because the security question looks like this: The question was written long time ago in Greek and apparently Microsoft doesn't ...
3
votes
2answers
2k views

Unable to reset Skype password using Gmail “plus” address

I recently signed up for Skype, and unfortunately, have forgotten my password. I went to reset my password with their online form, where it asked for the email address I signed up with. When I signed ...
13
votes
3answers
24k views

My account on Facebook has been hacked - how do I recover it?

Someone is sending spam messages from my account in Facebook. How do I get back control of it?
4
votes
2answers
19k views

How to retrieve a forgotten Yahoo! Mail password

I have forgotten my Yahoo! Mail account password. What is the procedure to retrieve my password? Note that I'm not asking where the link is. I want to learn about the procedure (i.e. if they ask me ...