Questions tagged [account-recovery]

For questions about recovering access to a user account

27 questions with no upvoted or accepted answers
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4
votes
1answer
2k views

Why doesn't G Suite Admin password reset option appear?

I am providing support to a small organisation that had G Suite set up for them a few years ago by a company that has now folded. They have given me the account name for the G Suite domain admin, but ...
3
votes
0answers
1k views

How do I make a Google account my default when I can't sign out of other accounts?

My school blocked the thing where we can switch our accounts (although I found a way to sign in to my other accounts) and I hate having to change my account every time I want to do something. How do I ...
2
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0answers
994 views

How to restore Gmail password if I still have an access to this account by redirection

I added another Gmail account to my primary Gmail account years ago through the Accounts and Imports option. I can get and send emails to/from this account, but I cannot log in into this account ...
2
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0answers
1k views

How can I get Google account recovery to recognize an email address with periods?

Okay so I have two Gmail accounts: one is for business and one is for personal use. Let's just say my business account is jane.doe@gmail.com, and my personal is johnsmith@gmail.com. These are all old ...
2
votes
0answers
1k views

Backup Chrome synced data (accounts/passwords)

Today I realized I lost 2+ years of web account/password data that was synced across all of my Chrome instances (iOS, Win7, total of 4 computers). My bookmarks were OK. It's happened to a few people ...
1
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0answers
366 views

how can i log in to my Instagram account without the confirmation code sent to my phone?

I'm having troubles trying to log in to my Instagram account. I have my email available and my Instagram account linked to my Facebook. The problem is when I try to log in, it keeps asking me for a ...
1
vote
1answer
800 views

How to recover account on Project Euler?

I've forgotten the password I used years ago and they don't seem to have a password reset feature. Instead, it says: If you have forgotten your username and/or password and you have generated an ...
1
vote
0answers
238 views

Outlook.com Web App Recovery Code

Call me paranoid, but if someone gained access to my recovery code (either physically, or via spyware as I printed it out), would they be able to permanently lock me out by changing my security info (...
1
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0answers
10k views

Facebook wants my phone number to let me in

All of a sudden I'm unable to access my Facebook profile, I'm asked to provide my phone number to be sent a verification code. I don't want to give Facebook my phone number, but I can't find another ...
1
vote
0answers
4k views

How can I gain access to my Gmail account with my password but without a recovery phone number or email?

I know my Gmail username and password. I don't have any recovery phone number or email. I recently moved to another location within the United States and Gmail won't let me access my account: I tried:...
1
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0answers
540 views

Accessing/deleting old YouTube account

I have an old YouTube account that was made pre-May 2009 and I have not had access to since 2011. I do not have access nor remember the email associated with the account. I am trying to delete the ...
1
vote
1answer
379 views

Can't log into my Blogger account

I haven't been able to log into my Blogger account for my blog or into the Gmail of the same account. I remember the recovery mail that I'd connected and I've tried using the account recovery several ...
1
vote
1answer
753 views

How can I recover my Yahoo! mail when can't login referenced mail account

Both Yahoo! mail account has been locked. I cannot login. I also have forgotten security question of both account. What can I do now?
0
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0answers
292 views

How do I log other connected Facebook users out from my Instagram account?

My Instagram account has been shared across the company and some of the staff have linked it to their Facebook, despite requiring 2FA and changing the password, those who have linked the account to ...
0
votes
0answers
419 views

Suspicious sign-in prevented on Google account after changing password

Yesterday I received a "suspicious sign-in prevented" email on my University google account. The email said that someone used MY PASSWORD to access my google account from a suspicious app. I ...
0
votes
1answer
1k views

Account Recovery for Gmail failure

My private gmail account didnt recognize my password, answered all account recovery questions and it says it cannot recognize my account but i still have access to my email on my phone? I use this ...
0
votes
0answers
778 views

Facebook - ask three friends to confirm your account

I'm in a very stupid situation. I'm not much into social networks and I have tried to created and account on Facebook three times over these years. Every time I end up blocked without a way to recover ...
0
votes
0answers
977 views

Select how you want to unlock your account: Unlock e-mail sent

When I went to reset my spam trap account on iCloud, to see how it operates, I was presented with: and: Why is my "real" account worse-protected by not allowing me to reset the password? My "spam ...
0
votes
0answers
717 views

Choose the option to reset your security questions

I expect to see: but see: and then: Not knowing the phone number, how do I proceed? The clear, explicit, and wrong directions specify: Reset your security questions Go to iforgot.apple.com. ...
0
votes
0answers
635 views

Google recovery doesn't send a code to my iPhone

I'm trying to reset my Google password on my Mac laptop. After I type in my last remembered password, I get a message that I will get a reset code sent to my iPhone. But it never comes. I get my ...
0
votes
2answers
477 views

Is it possible to contact Facebook asking them to recover an account?

If someone can't recover his Facebook account by any mean. Is it possible to send his ID to Facebook and ask them to recover his account? Because earlier this year I filled a form asking Facebook to ...
0
votes
0answers
4k views

Reset Facebook password

My wife forgot her Facebook password and we thought that we will set new password using reset password. So she logged out from her Android Facebook app and now we are not able to reset the password. ...
0
votes
1answer
1k views

Two Gmail accounts exist with same email id

Two weeks ago I created a Gmail account with id example@gmail.com in my Chrome browser. I was able to login to the account from the same browser but when I tried to login using a different browser or ...
0
votes
1answer
449 views

Facebook Page Merge- Lost Password

I am running the social media for a travel agency. Our original Facebook page has 90 likes and the email and password associated by the account is unknown to everyone currently on staff. Posts to the ...
-1
votes
1answer
2k views

NinjaKiwi- Account Inactive, or unaccessable

Oh no, my account can't be accessed on NinjaKiwi. First off, what does that mean? Or is it that I'm inactive? Being inactive should have nothing to do with unable to login. I've heard that you could ...
-1
votes
1answer
587 views

cannot access gmail account and suspect hacking

I have a gmail account which I last accessed in March 2012. Today I received a notification from Google that the password had recently been modified. I tried to access the account in order to reset ...
-2
votes
1answer
2k views

How do I recover my Facebook page without being able to access the email associated with the page

I have been a victim of Facebook page hacking and I don’t know how to get my page back. Please help me get my page back I don’t know how to get in the email and I don’t have the phone numbers