Questions tagged [account-recovery]

For questions about recovering access to a user account

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80 views

Retrieve passwords saved for multiple Gmail accounts in Chrome browser

I have 3-4 Gmail accounts along with my primary Gmail account. Whenever I logged in to any of these through Chrome, the login was directly done without asking for password. But once I did some ...
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1answer
53 views

Google account recovery when hacker has added their phone

About 15 minutes ago someone managed to log in to my gmail account, and then added their phone number. I tried to follow the suggested steps but the problem is when it gets to the recovery part google ...
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0answers
5 views

I am not getting security questions while recovering account in gmail, What should i do? [duplicate]

I was logging in to my google account and forgot my password and last password, didn't added any recovery phone number or email. I know when i created the account but google isn't asking me questions, ...
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1answer
84 views

How to identify the Super Admin email of your GoogleApps

Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now. We are trying to add new users, how can we add new users to ...
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0answers
27 views

Forget password of Gmail account [duplicate]

My phone screen is damaged, and I need to login into my email. But the problem is I didn't give any recovery method through phone number, or alternate email id. So Google asking to login into this ...
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0answers
96 views

I changed my mobile number but I forgot to change it on my Instagram account and I'm locked out, someone tried to hack into my Instagram account

Someone tried to hack into my Instagram account and I'm temporarily locked out I forgot to change my mobile number and now I've can't get back into my account can someone help me, please.
5
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1answer
10k views

Find the IP from which a person tried to reset Gmail password

Yesterday I received 2 SMS from my Gmail account. Somebody tried to login to my account. He/she tried to use SMS to reset my password. Can anybody tell me how to find the IP from which the attacker ...
-1
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0answers
11 views

Recover old Gmail account [duplicate]

I created mistakenly two Gmail account on the same mobile number . And forgot the password of the old Gmail account. But now there is only my previous account on the old email. But still cannot access ...
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1answer
69 views

I can't get password reset for LoL on Outlook

I have an outlook email for many years that receives all emails as expected but recently I needed to reset my password for a League of Legends account. The password reset email never appears. Not in ...
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1answer
319 views

Facebook login hacked; how to regain access to my account

I think my Facebook has been hacked as I can no longer log in. I no longer have the email associated with the Facebook . I have tried to reset password by sending messages to friends and getting codes....
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0answers
4k views

Cannot login to www.messenger.com but can login to Facebook Messenger Android app

I installed Facebook Messenger but I do not have a "regular" profile at Facebook for privacy reasons. Now FB Messenger will not let me log in at www.messenger.com but my password is correct because I ...
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2answers
2k views

Is it possible to contact Facebook asking them to recover an account?

If someone can't recover his Facebook account by any mean. Is it possible to send his ID to Facebook and ask them to recover his account? Because earlier this year I filled a form asking Facebook to ...
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0answers
165 views

Login to my account

PayPal make my day, can't pay my invoices, can't access to my account, can't contact support because need anyway verify it by phone or text and my old number is inactive. Is not even possible to post ...
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1answer
274 views

Can I change the email for my steam account without logging in?

I made a Smurf account a while back and forgot my email. Now I can't log in because I forgot the Username/password and email. So is there anything I can do to get it back? I have the account as a ...
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0answers
70 views

How can I regain access to my Instagram account if I no longer have that number

My Instagram was suspended after I was using an app on my second phone for and linked to my Instagram. I've been using it for over a week no issue and the Instagram account isn't new. I no longer have ...
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0answers
3 views

Secret question [duplicate]

I forgot my password on yahoo and I wanted to know do I get the option of secret questions to reset my password? I don't have access to the number linked on my account.
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0answers
15 views

Password recovery [duplicate]

I can’t get into my Google account from my old phone. I don’t remember the password for my old phone gmail account. It keeps saying they are sending a code to my old phone, but I don’t have it!
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1answer
20 views

How to recover a Twitter account from an old colleague?

In 2013 I had a Volunteer created a Twitter account for my soccer club and now he no longer works for the club. I have tried to reach out but no answer. How can I now get access to my Twitter ...
0
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1answer
790 views

Recovering an ancient YouTube account

I have a YouTube account that dates from at least 2011, before the Google Accounts were fully integrated. I know the username and the email address, but not the password. Here's where it gets tricky....
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1answer
7k views

Is it possible to login to Facebook From Facebook messenger?

Someone is logged out of Facebook and can't access it, long story, but he's still logged in to messenger. Is it possible to log in to Facebook mobile app, by using Facebook's messenger session, ...
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0answers
244 views

How to recover hacked Google account? [duplicate]

How do I get into or recover 1 of my 3 Gmail accounts that's been took or hacked? This is my 3rd account that has been hacked and I don't have the phone number for them.
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0answers
4k views

i am trying to reset my messenger password without having a Facebook account i am doing all the step with success but the process still failed?

Ok here is the steps that I follow. First of all, I click on forgot password field. In a box will pop up with the original phone number or email address you used to sign up initially, it asks me to ...
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0answers
9 views

One month ago we switched service providers and after that I was unable to be recognized by Google. How do I access my old account? [duplicate]

Last month we changed service providers for the internet. I believe they also changed the modem/router at the same time. As a result Google no longer recognizes me and I can not access my old account. ...
1
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1answer
526 views

Can't log into my Blogger account [duplicate]

I haven't been able to log into my Blogger account for my blog or into the Gmail of the same account. I remember the recovery mail that I'd connected and I've tried using the account recovery several ...
0
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1answer
154 views

Is it safe to sync passwords that have been deleted on another device?

A little while ago, I deleted my passwords in Google Chrome, thinking that this would only apply to that particular device. Unfortunately, I found that this action had been synced to all devices, ...
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0answers
100 views

Recovery Instagram page

Just logged in to Instagram with my number(Not connected to email and Facebook either). Now I have forgotten my password. When I forget the password, it sends me a page recovery link, but the problem ...
2
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2answers
4k views

How do I change my password in Trello?

How can I change my Trello password? I couldn’t find an answer in their help.
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0answers
168 views

I can't access my old Yahoo! account

I have a Yahoo! account that I made years ago. I left it unused for a while and I tried to open it recently but it wants me to verify my account by sending a code to my mobile number that I do not ...
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0answers
206 views

How can I find my Outlook account using phone number only

I have created my Outlook mail before 2.5 years. Now I have forgot the email and password. I have only mobile number with me what I used while created account. I have tried this link: https://account....
0
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1answer
167 views

Locked out of Facebook [duplicate]

I no longer have access to the phone number not email address that I used to create my account and I have sent a copy of my ID to Facebook several times and still didn't get a response. What should I ...
1
vote
1answer
678 views

Help me get back into my account [duplicate]

My old phone was lost or stolen so I'm trying to log into my Google account from a different phone but I dont remember my pass word and I didnt have a recovery email..I tried to use my girlfriends ...
0
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1answer
4k views

How can I contact get my Facebook account back?

My friend has been using her Facebook account very frequently via her Facebook app. Because the app was never signed out so she forgot her password and worse, she didn't even have any email addresses ...
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0answers
406 views

Can I have the verification code to reset my password sent to my backup account associated with my original Facebook account

I cannot remember my password to my Facebook account. I don't have access to the main email account it is liked to. I do have access to the backup email account I added to that account but I see no ...
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1answer
1k views

Account Recovery for Gmail failure [duplicate]

My private gmail account didnt recognize my password, answered all account recovery questions and it says it cannot recognize my account but i still have access to my email on my phone? I use this ...
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0answers
147 views

Can’t log into my PayPal account because I don’t have the number I used to set up the account

I can’t access my PayPal account because I don’t have access to the phone number that it wants to send a code to to log into the account. I can find anywhere that you can say that you don’t have the ...
53
votes
2answers
4.6m views

How do I recover my Google account (or Gmail) password or username?

I have forgotten the password or username for my Google account, or I'm unable to access my account for other reasons. How can I recover my account? (This Q&A is meant as a general description ...
0
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0answers
679 views

Facebook Security Code - Which Browser?

I REALLY need help! I forgot my password to FB, so I went through the recovery process. The only valid contact information was my cell number as my email contacts are no longer valid. I did set up ...
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0answers
294 views

How do you reset a lost Facebook password?

*See edited info at the bottom. I've been trying to reset my Facebook password for the last months with no luck. According to this FAQ, you have to go here to reset a lost password. The first wrong ...
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0answers
1k views

How can I get back my Facebook account?

Today, my account was disabled. I asked folks online for help. Someone reached out and was able to get me a security code which fb sent to my email. It says: “To help us confirm your identity on ...
0
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0answers
59 views

Gaining access into and/or closing a LinkedIn business account without an email or password

I have recently started working with a new company, and we have been struggling with getting access to our businesses' LinkedIn page.. Nobody at the office knows who started the account, or the email ...
0
votes
1answer
3k views

Two Gmail accounts exist with same email id

Two weeks ago I created a Gmail account with id example@gmail.com in my Chrome browser. I was able to login to the account from the same browser but when I tried to login using a different browser or ...
1
vote
1answer
71 views

Dropbox paid account that has email deleted

In brief How to recover Dropbox account that has email deleted? Details I have purchased my Dropbox account to Plus and been using it and love it. Until last month, the email account I used with this ...
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0answers
95 views

Forgot Yahoo password, but auto-signed in

I've forgotten my Yahoo password. I can already see from the similar questions box that this is a common question on this site. But fortunately, my situation is better than most: I'm already signed in,...
3
votes
0answers
210 views

How to recover Instagram handle using Facebook page?

I lost access to my mail which I used to sign in to Instagram (business) handle. Now can I use my Facebook page linked to that Instagram account to recover it?
1
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1answer
6k views

Gmail account phone number change

How can I edit my contact number in Gmail account? there is no option coming to edit it. The option is coming that recovery number and send a verification code but I can't get it because my number has ...
-1
votes
1answer
578 views

Is it possible to access a Google account using a recovery address without changing the password?

I realized that the password of one of my Google accounts has probably been compromised for more than a year or so. I already changed the password of that account, however I am worried about other ...
2
votes
2answers
21k views

Where do I input Facebook's recovery codes?

I don't have any problem with my account at all, all 100% fine. I'm just trying to TEST the recovery codes of this page. When clicking on "show codes", I can see the 10 alphanumeric two word codes ...
4
votes
1answer
10k views

Yahoo mail password recovery

I have this situation where I can only access my yahoo e-mail account on my iPhone. However I forgot my password and I have no back-up solution to this situation; My secondary email is no longer ...
0
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0answers
686 views

Attempt to access the mailbox redirects to https://www.google.com/intl/en/gmail/about/; cant simply sign in again

A friend of my aunt says that she is still logged in to her Google account (or at least going to google.com says so) but she cannot simply access her mailbox as she used to. Clicking 'Gmail' on google....
1
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2answers
4k views

Preventing someone from trying to steal my Gmail account using account recovery

Gmail is asking me if it's me that's trying to recover my account (from another continent!) and I of course say no every time (happens every few days, always from the same place). Am I at the mercy ...