Questions tagged [account-recovery]
For questions about recovering access to a user account
153
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71
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How do I recover access to my account?
I have a Google account with its recovery address set to a Yahoo address.
Both of my Google and Yahoo accounts were hacked, and I can't login because the passwords no longer work.
I have tried ...
0
votes
0
answers
9
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Can't log in to my LinkedIn account [duplicate]
I've attempted to login to my LinkedIn account but I was told I will get a verification code to log in. However, the code wasn't sent to me. My email address is old and not in use. How can I get ...
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2
votes
0
answers
55
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How to recover Google account if you lose your phone number? [duplicate]
I tried to log in to my Google account but after typing in the correct email and password, Google demands me to enter SMS code sent to my phone number attached to the account. However, I already lost ...
- 200
0
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0
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13
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How does one answer questions about G-Mail account for recovery? [duplicate]
Question originally posted provides specific details not answered by 9-year-old question to which it redirects without notice. Having sensibly jumped right to the answers, I only noticed it wasn't my ...
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0
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34
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How do I recover a Gmail account? [duplicate]
I haven't used Gmail in a long time, but want to save it from deletion on June 1. I forgot my password for a bit, and tried to recover it thru Q&A, but, on starting with "Try Another Way,&...
Guest
0
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1
answer
57
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Was Microsoft Account Recovery Code de-emphasized, or has it always been?
I know this feature still exists, because I learned about it today in Microsoft Account -> Security -> Security -> Security Settings.
I tried searching Microsoft Account Recovery Code on ...
- 181
0
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0
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5
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Disable Google 2FA when authenticator is lost [duplicate]
I have a Google account where I have set up 2 step verification, with a phone number and Google Authenticator.
However, recently, I have lost the TOTP details used for the "Google Authenticator&...
- 101
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0
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107
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Can you recover a Google Workspace account if you have admin access to the domain name/DNS records? [duplicate]
A rogue employee who set up the Google Workspace for a company turned around and ransomed the company by locking everyone out of their emails - asking for payment to release the accounts.
I have admin ...
- 101
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0
answers
196
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Facebook won't let me recover my account via SMS [Facebook is acting weird]
I have a Facebook account for 6 years. My phone number and e-mail are registered and confirmed in my account. 2 years ago I bought a new phone and logged into my account. 2 years later (yesterday) I ...
1
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0
answers
986
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Instagram account hacked, two factor authentication set up by hacker
Apologies if I’m not posting this in the appropriate community.
Recently my sister’s email account was hacked and the hacker gained access to her Instagram account. We have gotten back into her email ...
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1
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0
answers
94
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How to recover gmail account without password? [duplicate]
I've changed one of the gmail passwords of one of my accounts and since forgotten it. I have tried using an old password and Google says that I have changed it.
I have acess to gmail on my phone from ...
- 11
1
vote
0
answers
148
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How to recover an hacked Facebook profile
I need to recover a facebook account that has been hacked. After extensive search on the web I couldn't find a solution.
What they did
Months ago the account was violated: email, password and the ...
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1
vote
0
answers
58
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I can't sign in to Linkedin account because my email address is no good anymore
It's been a year since I used Linkedin, and my email address is no longer available because I cancelled my GoDaddy account, which hosted that email address.
How can I reach Linkedin customer service ...
- 141
1
vote
0
answers
1k
views
How login to my Facebook account when I am not sure of email, phone or password?
I can not login to my account that has my image. Unfortunately, I am not sure about the email or phone I used when creating the account. I tried every email and phone I remember but it did not work. I ...
- 111
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0
answers
98
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Can I retrieve an old WhatsApp account with a different phone number?
I have deleted my old WhatsApp account after changing my number thinking I can retrieve it once I set it up with my new number. But I can't. I really need some of the messages from my old account......
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0
votes
1
answer
21
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Instagram could not login [duplicate]
My phone and sim is lost . I cannot login to my Instagram account as verification code is sent to sim which I have deactivated and to my mail ID which I cannot access. How can login to my Instagram
1
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0
answers
137
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I have been locked out of a Google account because I changed phone numbers [duplicate]
I have an old Google account I would like to get into. I know to a certainty the following:
username
password
phone number I registered the account with
I changed phone numbers so I can't receive ...
- 75
0
votes
2
answers
777
views
Cannot complete Google's "Verify your account" with SMS
I'm trying to verify my account as:
https://support.google.com/accounts/answer/114129?hl=en
Now, I can login to gmail and send and receive messages. However, I cannot update the verification phone ...
0
votes
0
answers
706
views
Gmail won't let me in despite correct password (device not recognized)
Gmail won't let me sign in to my old account which I haven't used for years (last time used probably even in different country). After providing correct password it responds with:
I don't have this ...
- 111
0
votes
1
answer
1k
views
Can I get back a deleted Gmail account after a long time if I still have access to its recovery email?
I have a Gmail account which has been deleted for over a year and not been recovered. Lets call it 'X'.
I also have another Gmail account which is the recovery email for 'X'. I still have access to it....
0
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0
answers
536
views
Is it impossible to access old Google accounts even with access to all credentials (no 2FA set up)?
I have two old Google/Gmail accounts which I haven’t used in a long time. I’ve been trying to log into them again on several occasions over the past few months (even using different browsers), without ...
- 173
0
votes
1
answer
720
views
Google account recovery when hacker has added their phone [duplicate]
About 15 minutes ago someone managed to log in to my gmail account, and then added their phone number. I tried to follow the suggested steps but the problem is when it gets to the recovery part google ...
0
votes
1
answer
241
views
How to identify the Super Admin email of your GoogleApps
Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now.
We are trying to add new users, how can we add new users to ...
- 101
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1
answer
2k
views
I can't get password reset for LoL on Outlook
I have an outlook email for many years that receives all emails as expected but recently I needed to reset my password for a League of Legends account. The password reset email never appears. Not in ...
1
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0
answers
108
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Recovery Instagram page
Just logged in to Instagram with my number(Not connected to email and Facebook either). Now I have forgotten my password. When I forget the password, it sends me a page recovery link, but the problem ...
1
vote
0
answers
744
views
How can I find my Outlook account using phone number only
I have created my Outlook mail before 2.5 years. Now I have forgot the email and password. I have only mobile number with me what I used while created account.
I have tried this link:
https://account....
- 119
0
votes
1
answer
261
views
Locked out of Facebook [duplicate]
I no longer have access to the phone number not email address that I used to create my account and I have sent a copy of my ID to Facebook several times and still didn't get a response. What should I ...
1
vote
1
answer
731
views
Help me get back into my account [duplicate]
My old phone was lost or stolen so I'm trying to log into my Google account from a different phone but I dont remember my pass word and I didnt have a recovery email..I tried to use my girlfriends ...
0
votes
1
answer
734
views
Facebook login hacked; how to regain access to my account
I think my Facebook has been hacked as I can no longer log in. I no longer have the email associated with the Facebook .
I have tried to reset password by sending messages to friends and getting codes....
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1
vote
1
answer
224
views
Dropbox paid account that has email deleted
In brief
How to recover Dropbox account that has email deleted?
Details
I have purchased my Dropbox account to Plus and been using it and love it.
Until last month, the email account I used with this ...
- 3,574
0
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0
answers
166
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Forgot Yahoo password, but auto-signed in
I've forgotten my Yahoo password. I can already see from the similar questions box that this is a common question on this site. But fortunately, my situation is better than most: I'm already signed in,...
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0
votes
1
answer
359
views
Is it safe to sync passwords that have been deleted on another device?
A little while ago, I deleted my passwords in Google Chrome, thinking that this would only apply to that particular device. Unfortunately, I found that this action had been synced to all devices, ...
- 111
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0
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8k
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i am trying to reset my messenger password without having a Facebook account i am doing all the step with success but the process still failed?
Ok here is the steps that I follow.
First of all, I click on forgot password field.
In a box will pop up with the original phone number or email address you used to sign up initially, it asks me to ...
0
votes
1
answer
754
views
Where do I use the unique code to get back in to Facebook? [closed]
Luckily I can still get in on my phone, but it's suddenly using an old, discontinued, company email. I went through all the steps with Facebook and they have "mailed" me a 6 digit code, but ...
-1
votes
1
answer
644
views
Is it possible to access a Google account using a recovery address without changing the password?
I realized that the password of one of my Google accounts has probably been compromised for more than a year or so. I already changed the password of that account, however I am worried about other ...
- 101
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0
answers
312
views
How do you reset a lost Facebook password?
*See edited info at the bottom.
I've been trying to reset my Facebook password for the last months with no luck.
According to this FAQ, you have to go here to reset a lost password.
The first wrong ...
- 111
4
votes
0
answers
222
views
How to recover Instagram handle using Facebook page?
I lost access to my mail which I used to sign in to Instagram (business) handle.
Now can I use my Facebook page linked to that Instagram account to recover it?
0
votes
1
answer
618
views
Recover Facebook account, without access to email and
We have the following scenario:
Alice is authenticated on Facebook on her phone.
She forgot the password of her Facebook account
Can't access the email associated with the Facebook account and does ...
- 1,486
0
votes
1
answer
292
views
Can I change the email for my steam account without logging in?
I made a Smurf account a while back and forgot my email. Now I can't log in because I forgot the Username/password and email. So is there anything I can do to get it back?
I have the account as a ...
- 9
1
vote
1
answer
2k
views
Recovering an ancient YouTube account
I have a YouTube account that dates from at least 2011, before the Google Accounts were fully integrated.
I know the username and the email address, but not the password.
Here's where it gets tricky....
- 171
0
votes
1
answer
2k
views
How do I recover my email account [duplicate]
I need help recovering my old accounts and I have a bunch to find and I've tried looking up by phone number and it didn't work
0
votes
0
answers
4k
views
Cannot login to www.messenger.com but can login to Facebook Messenger Android app
I installed Facebook Messenger but I do not have a "regular" profile at Facebook for privacy reasons. Now FB Messenger will not let me log in at www.messenger.com but my password is correct because I ...
0
votes
1
answer
281
views
Microsoft Outlook 2016 Error 0x800ccc0e
I changed my password for my Outlook account on my phone. Now I can't update my inbox on my computer. When I try and send/receive all folders I am getting an error message (Error 0x800ccc0e). I tried ...
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-3
votes
1
answer
3k
views
how do I recover my previous google account? [duplicate]
Out of desparation I opened a new google account an hour ago because I was getting nowhere trying to recover my old one which worked fine yesterday
2
votes
2
answers
5k
views
Preventing someone from trying to steal my Gmail account using account recovery
Gmail is asking me if it's me that's trying to recover my account (from another continent!) and I of course say no every time (happens every few days, always from the same place).
Am I at the mercy ...
- 23
1
vote
1
answer
1k
views
Recovering deleted Gmail account [duplicate]
Can someone please let me know if I can reopen my old Gmail address?
I deleted it about 2 years ago.
I need to use this email again as I posted comments on YouTube video that
I need to look at again. ...
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-1
votes
1
answer
1k
views
How to reset password without phone [duplicate]
My mobile phone has been stolen and I have blocked my number and bought a new sim with same mobile number. When I reset password and followed the instructions, it shows at the end of page:
Google ...
-1
votes
1
answer
597
views
Lost phone contacts after deleting Gmail acount
How can I restore my Gmail account once I've deleted it and it's been almost a month since I deleted from my iPhone 10? I have lost most of my important contacts and no other way to recover
2
votes
0
answers
1k
views
How to restore Gmail password if I still have an access to this account by redirection
I added another Gmail account to my primary Gmail account years ago through the Accounts and Imports option. I can get and send emails to/from this account, but I cannot log in into this account ...
- 79
2
votes
0
answers
2k
views
How can I get Google account recovery to recognize an email address with periods?
Okay so I have two Gmail accounts: one is for business and one is for personal use. Let's just say my business account is [email protected], and my personal is [email protected]. These are all old ...
- 21