Questions tagged [facebook]

For questions about the web interface to Facebook. Questions for smartphone apps or Facebook development belong elsewhere.

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2 views

Facebook to Twitter posts with official app not working, what could it be the problem?

Supposedly with this Facebook to Twitter you should be able to send your updates from your Facebook page to Twitter. But I took a look at it, and I have a Facebook page configured since a long time ...
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14 views

How to stop the “friendship anniversary” notifications on Facebook?

I regularly receive notifications in Facebook Messenger about the anniversary of my friendship (amiversaire in the French version) with a friend. Messages like you have been friends with [friend] ...
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facebook editing on business page

My Facebook personal account is linked to my business account. I am Unable to edit any content on businesss page. The edits are unsavable. Any suggestions
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11 views

The Facebook Marketplace display does not fill a browser window?

As shown in the screenshot the Facebook Marketplace is treating my Retina Macbook Pro as if it were a low resolution mobile device. Is there any way to recapture the full screen width? That is ...
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10 views

I was told the data was downloaded, but I cannot find it. I went to the URL you directed, but nothing there that applies to me. Help

I was told the data was downloaded, but I cannot find it. I went to the URL you directed, but nothing there that applies to me. H
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1answer
23 views

Where is the “Facebook live support chat” which helps you and send your Facebook page to revision?

I have a problem with a Facebook page, and asking others Facebook page admins, they mentioned a "Facebook live support chat" which helps you and send your Facebook page to revision". They gave me ...
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24 views

how to add Facebook Donate Button to NGO Facebook page

I am attempting to set up a donation page on Facebook, using the nonprofit template. I want to enable my page to incorporate the "Donate" button. According to the following resource: https://donorbox....
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21 views

Facebook “Invite friends to like page” doesn't work

I opened the Facebook dialog "Invite friends to like page": and I tried to search my friends by name. It will find the friend (see below) - but when I click the name, nothing happens!! What is wrong ...
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14 views

Accidentaly deleted facebook business pages

I have two business pages and I am the only admin of both pages. My purpose is, delete both pages and start again from zero by creating new pages but with same username. I go to the Business Manager. ...
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13 views

Cannot join Facebook group as one of my pages

I admin several pages. When attempting to join a facebook group as one of those pages, all my other pages are available to use (choose from) except for the one I need. I am the admin (author) of all. ...
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27 views

Facebooks “include original post” missing for shared FB videos?

I want to share a friend's post (she shared a video of certain page) also with her comment. I know facebook had this checkbox "include original post", but it is just not there! How to proceed? I ...
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53 views

Facebook clickable phone number

I would like to make a clickable hyperlink wich calls my phone number. I know I can use tel://number, but Facebook doesn't make it a clickable link. (I will post it on a group) I speak portuguese
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34 views

Facebook “create” redirects back to my business's facebook page

The problem: Facebook is always problematic for me but right now the problem is that when I click "create ad" it redirects me to my business's main facebook page with no error message or any details ...
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27 views

Claim for Page Ownership

I have recently create a Facebook Business Account to manage my page (@somepage). However, the page seemed to be owned by someone else and cannot put through the request to management the page through ...
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52 views

How to reactive my disabled real Facebook account

I use a Facebook account for 6 years and nearly it be disabled by Facebook. I send some picture of my ID to Facebook help. But Facebook send me email that they not accept my id and my account still be ...
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11 views

Facebook Ask Questions Tab

Trying out my luck here. Does anyone know how to enable this kind of tab on your Facebook home page? Please see attached picture:
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12 views

Downloading files in bulk from a private group

I have a private group wherein members upload files too. How may I download all the files, in bulk?
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2answers
45 views

Facebook security check is broken and sends 5 digit code instead of 6

As the title suggests the security check has been sending a 5 digit code to my phone instead of a 6 digit one, which is not accepted. This has rendered my account unable to log in so I can't contact ...
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25 views

Facebook Live problem

Text is shown backwards in the "Connect" (say something about this video) window of Facebook Live but shows correctly in the Title window.
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21 views

Facebook Marketplace, how to link directly to a seller's profile page?

How do you share a URL of a seller's profile page listing all of their items for sale? Basically a standalone URL to this page… shown here as a popover layer with no unique URL:
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20 views

Is it possible to list all Facebook markets during a posting?

The Facebook Marketplace has made numerous updates over the course of a year. I remember that a year ago I could do an advertisement and see all the markets where I could publish it (after registering ...
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34 views

Can I create a new Facebook account if my old one is disabled?

Will any new account I try to make be locked by Facebook (due to terms) if my old one still exists?
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27 views

How do I remove automatic answers on Facebook Messenger?

I wish to remove automatic comments on Messenger from my Facebook page. It disrupts my conversation with potential customers, in fact I have lost leads a number of times because they think there is ...
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36 views

Facebook Messages : Instant Reply doesn't always work

We have Instant Reply ON for messages sent to our company page's inbox. But unfortunately, the Instant Reply only replies to 60-70% of incoming messages. On the other messages Instant Reply simply ...
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0answers
36 views

How to download Facebook archive completely?

My account got blocked, and I'm trying to download my data. The problem is my network, it's 12Mb/s, Facebook logs me out automatically after about 30-40 minutes, and the download stops. The download ...
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32 views

How do I disable Facebook Messenger's “ping this friend” suggestion?

I'm in a group chat with a friend whose last name begins with "Ok". Unfortunately enough, this means that every time I type "Ok" + enter, Facebook autocorrects to @[friend], and I end up pinging this ...
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19 views

How to turn off auto pop up messages tab and suggested conversation in facebook page?

When fan page enter my facebook page, the messages tab will be pop up automatically with suggested conversation buttons. How to turn off auto pop up messages tab and suggested conversation in ...
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23 views

Shortcut on Facebook app to manage your pages

I'm managing a few pages on FB which I would like to easily access from within my menu bar in the FB app. However, I only see one of them there and the second one is missing. I can't figure out how ...
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10 views

Can't change anything under 'More Info' for page

I am trying to change things like Current Location and Genre under the section More Info. This section is last in the About tab. My page has the category Musician/Band (not sure if that makes a ...
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28 views

Are Facebook and Twitter blocking or monetising copyrighted content?

Are Facebook and Twitter currently applying any monetisation or blocking to copyrighted content? (like music used as background in a video, for example). Searching on Google only shows old (2-3 years ...
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52 views

“People you may know” on Facebook are only female

On Facebook 'People you may know', I have only been suggested females for a year now and I am only suggested to other females. I am a woman and interested in men. I included that in my info. I have ...
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1answer
82 views

Facebook eliminate country code from phone number and then ask for verification?

Basically, facebook suddenly asks for verification. However, they eliminate the country code from the verification. One obvious explanation is that the guy do not put the country code in his phone ...
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32 views

Why does the react count not add up?

On Facebook it is possible to view a count of each type of reaction. Thus a post may say 6 reactions which may further be drilled into as 5 Likes, and 1 Angry. Yet the list of persons who liked the ...
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129 views

Change page OWNER (not admin) on Facebook

A former employee had designated herself as the page OWNER of our company Facebook page. I'm still listed as an admin, as is one other person, but I can't remove this former employee as the page owner....
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45 views

Why do I have to keep having to identify myself when I go into my facebook page

Why can't I get into my facebook page? They keep asking to identify myself everytime. I have never had to do this.
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25 views

Why is the Add button for Page Role Editor is disabled even if the person is a friend?

I'm trying to add this person as a Page Role Editor so she can link the instagram account to the facebook account. She is already an administrator and a friend. Why is the add button still disabled?
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1answer
31 views

Change the Facebook page owner from a business page?

Agency that I had hired to manage my Facebook page has gone rogue and is not handing over the ownership of the page. I am still the admin can I get the ownership back without him having to sanction it?...
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43 views

Facebook followers insights

I need to obtain number of new followers and those, who've unfollowed the page, for given period via API. So far, I've found this method, but it seems, that "page fans" refers to page likes and it's ...
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53 views

How can I download my own video I uploaded to Facebook to my hard drive?

I have the link of the video in my storyteller. But whenever site I paste the link I'm getting error say "the video might be private and not public". But I never set it to private. Any way to ...
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47 views

Only some of my Facebook Pages can join a Group?

I am only able to join a Facebook group with 1 of the 5 pages I run? How do you join with anyone of my pages not just the 1 Facebook is showing me?
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30 views

How to enable comments on live feed?

How to enable comments on live feed? They tell me to go to Admin page. Where is admin page?
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37 views

Facebook: post mention doesn't appear on my page

On Facebook, I mentioned my Page in my post and a link was created. I thought that it means, that on my page a post will appear as well. But it didn't. How can I do it ? Please help thank you.
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64 views

Facebook Manager Request to claim a page not showing up

When I request to access a Facebook Page it states: "Your Business Manager Already has an active request on this Page. You'll see a notification if the request is accepted." But then when I go to my ...
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30 views

Mention in my post doesn't appear on my Facebook page

I am starting to use Facebook Business and I made a mention of my page in my post—it is a video and short text. However, that post doesn’t appear on my page. Can I change it? And if yes, how can I do ...
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76 views

Facebook Messenger 2

So when I have been sending a feedback on Facebook Messenger, the bottom line has been saying "After October 20th, you will no longer be able to submit feedback on Messenger, and existing feedback ...
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8 views

Hacked a month ago [duplicate]

I account was hacked over a month ago. I tried everything i could & still can’t get in my account. Is there a phone number I can get for FB? I need help. Thank you
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31 views

How can I be the owner of my page, if I'm the admin

I created my page and suddenly I became the admin and the other admins can easily remove me. how can I be the owner of my own page on FB. Please help me.
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19 views

Loss of admin on our business page

The person who was listed as the admin on our FB business page left the company and is disgruntled. Is there any way for us to add someone as an admin without their their help?
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37 views

I have tried everything [duplicate]

I have been trying to get into my Facebook account and it keeps telling me that I have to have my second authorization code which I cannot access anymore so what do I need to do I have been sent ...
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35 views

Delete Facebook acct COMPLETELY

My profile still shows up after I deleted Facebook acct., but not pics after using the same way my boyfriend used to delete his acct., and it worked 100% for him. And I'm still getting Facebook ...