Questions tagged [g-suite]

For questions about G Suite, a suite of applications for organizations from Google. (Formerly known as Google Apps.)

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4 views

Record only chat in Google Meet

If I record during Google Meet meeting, two files are created in Google Drive - one containing the video, the other one containing transcript of chat. Is it possible to record in a such way that only ...
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Is it possible to add all users of an organization to a Google Plus group automatically?

I am the IT manager of my organization and I wanted to add my already registered to Google Plus 1200 members to a specific group, can it be done automatically or by having them click a link that will ...
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9 views

Migrate MX records to Google

If I migrate MX to gsuite do I lose my history of emails sent and received? Atualmente uso os dados do servidor atual (locaweb.com), mas meus e-mail não estão recebendo. Meu medo é se eu alterar para ...
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Solving the “prepare birthday” problem

I am a scrum master. One part of my job is to prepare a small present for the birthday of team members. The current solution which don't work well. For example Bob has birthday on May 20th. I ...
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10 views

How to insert images from a shared drive you can access into a Google Doc

I have been given access to a Shared Drive in an organization I am not a "member" of, that is, my e-mail address is not in the same GSuite domain. In one folder of the shared drive are a bunch of ...
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21 views

Is it possible to migrate my g-suite gmail accounts to office 365 home?

I bought Office 365 Home because I was using Dropbox and I wanted to switch to OneDrive because it was cheaper. I used my hotmail account to sign up for it. Now, I have two g-suite accounts for my e-...
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46 views

Must all my domain email addresses use G Suite at once?

While configuring G Suite it said "Any existing email accounts that have not been added to G Suite will stop receiving email. Add more users" Does it mean ALL my company's email addresses must be ...
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9 views

Migrate email archive from public Google Group to G Suite Google Group

I have a Google Group that is a "public" Google group and it has an address like mygroup@googlegroups.com. I have a G Suite account and I see that I can create a Google group under the domain of the ...
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49 views

Shared mailbox - alternative for Google Groups for Business

I would like to help in one NGO. They would like to have one email help@ngo.org and use GSuite. Use case: somebody wants write an e-mail with ask for help, a few members of NGO (with registered ...
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34 views

Answering mail to original poster using group address

Goal I want to handle support email using support@example.com. The public must be able to send mail to support@example.com and receive replies from support@example.com only. Mail sent to support@...
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89 views

How do I convert an existing Google account to G Suite?

I have an existing account using an e-mail at a domain I control (e.g., orome@my-domain.com) and would like to convert that account to a G Suite account. I'm unclear on the correct steps to do that ...
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21 views

Customized new account letter for GSuite?

I added a new user to Google Suite. After the user is created a pop-up shows the user information (name, e-mail, password). Here it's possible to print a welcome letter that says something like: ...
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50 views

G Suite multi account access (one login)

In our company, we have a lot of default emails for several domains. info@.. site@... support@... accounting@... (7 different domains). 10 different users need to access all domains. Is there any ...
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55 views

Remove user from G Suite

I'm trying to remove a user account from my Google Admin Console. However it won't let me unless I specify an account to transfer all the data to: As you can see, the 'Delete user' button is ghosted....
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1answer
64 views

Is there a way to move forwarded emails back to the original Gmail account?

I have been forwarding emails from my university-based Gmail account to my personal Gmail account for years, and there are no copies of the emails in the original Gmail account. Now I graduated and I ...
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18 views

gmail: signature in secondary smtp account

My user has gmail account A; She adds the SMTP of her G-Suite account. When she sends email through the secondary (g-suite) smtp, she'd like to have the G-suite's signature appended automatically. ...
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12 views

Why isn't there an undline button in Google Sheets?

In word processing and spreadsheet applications, there's always the "big three" formatting options that have quick-access buttons: bold, italics, and underline. Why is underline missing in Google ...
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1answer
20 views

How to delete non-existant alias for ALL users in a G-suite?

I'm the admin of G-Suite. My (50) users see an unwanted contact (of a deleted alias) in their gmail to/cc/bcc auto-complete list. How can I force removal of that "ghost" contact for ALL users in my ...
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32 views

Organizational-sensitive Gmail link

Problem statement I'm creating an internal dashboard for my organization, and would like to link to all relevant internal resources. That includes Gmail and Google calendar. However, just linking to ...
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1answer
25 views

How come there's no option to send a Read Receipt from a G Suite account? [duplicate]

Google's FAQ clearly states: This feature is only available if you use Gmail for work or school set up by an administrator. If you use a gmail.com account, read receipts won’t work. Alas, ...
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178 views

Custom URL for Google sites says www is already taken

When I try to setup a Custom URL for a new google sites it says "Custom URL already taken" Looking at Company Profile, Custom URLs There is no custom URLs set. Where else can I look to find and ...
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52 views

Can an employer filter incoming emails on GSuite (business email)?

With Google Suite for business emails, can an employer create a situation where I can receive normal work emails without issues, but then make it seem like an email that was sent last night was ...
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19 views

Invalid email address in address book

I am migrating emails from office 365 to G Suite with the Google GSMMO tool. The problem is that when trying to migrate older emails of 2015 these errors begin to appear in the migration log: Invalid ...
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1answer
24 views

What is GoogleDrive permission merge policy?

Suppose I have a Group that grants Read permission on specific file, and a User within the Group that has Write permission. In that case, what is the permission conflict policy? From the ...
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2answers
57 views

GSMMO: Outlook 2013 ► GMail ► SPAM ► Inbox ► Sent

When I transfer e-mails from Outlook 2013 to GMail via GSMMO, some of my sent e-mails end up in the spam folder. I can move them to the inbox with "no spam". How do I get them from there into the sent ...
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105 views

GSuite user over storage quota - but numbers are below quota

Attached is a screenshot of what I see for a specific user. She is complaining of not receiving emails anymore so I guess it's true. But I am having a hard time understanding, how can she be "over" ...
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53 views

Access G Suite Account in personal Gmail without enabling less secure apps

I have two accounts: Gmail (@gmail.com) Corp Account (@corpmail.com) I'd like to setup my account such that I can view and respond to my emails @corpmail.com from logging into @gmail.com. One way ...
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14 views

How to view archives of Google Admin Groups?

Unlike regular/"consumer" Google Groups, "as an administrator, you can also create and manage groups in the Admin console". Just to clarify, such groups do not appear in groups.google.com So if you ...
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1answer
52 views

G Suite selective email migration from Gmail

I am interested in partially migrating emails from my personal google account to my new G Suite account. I want to migrate all emails containing a certain label and no others. I know there is an ...
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16 views

Turn off viewer icons (and names)

I'd like to share a Google file (document/sheet/slide) but have the little viewer color bubbles in the top-right corner disabled such that viewers can't see how many others are viewing concurrently. ...
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2answers
52 views

What happens to files when deleted from a shared folder which has been added to their Google Drive?

In our company we have a shared folder which has a lot of resources in that the whole team accesses. Somehow one of the sub folders was "Removed" and I can not work out how to recover the affected ...
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1answer
31 views

Is there a shortcut for Edit Master in Google Slides?

Is there any shortcut (keyboard or otherwise) for quickly editing a slide master in G-suite? In Powerpoint one can shift-click the view buttons which works well. I'm looking for something similar for ...
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517 views

Google private account login failure

How do I recover access to my Google private account, its not even showing prompts on password recovery or forgot password, I have all mechanisms but to no avail. I am unable to find the recovery ...
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136 views

How can regular non admin users see who is their G Suite admin?

For regular non admin users, is there a way to see who is their admin for their G Suite account?
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99 views

How can regular non admin users see which G Suite package is used for their account?

For regular non admin users, is there a way to see which which package is used for their G Suite account?
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1answer
10 views

Can an individual act as an Admin while not counting as a user?

The G Suite Basic Flexible Plan requires payment per user. Is it possible to be an admin WITHOUT being a user? Basically, as IT we only want access to help control billing and maintain users, but ...
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40 views

Subscribing to Exchange calendar in GSuite Calendar

I've got two calendars that I'm trying to synchronize: Google Calendar on GSuite (main) and Exchange-based with access through EWS (secondary). To make it a bit easier I only need one-way ...
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45 views

G Suite Collaborative Inbox features from within Gmail

Hullo! I think G Suite/Google Group's Collaborative Inbox offers some features that would be great for my organization. But I also think the fact that there is a user portal that is separate from ...
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343 views

Once a student log in Admin.google.com, after she log out. All others cannot log in regular gmail

Once a student log in Admin.google.com, after she log out. All others cannot log in regular gmail. Web error message "admin.google.com is for G Suite accounts only. Regular Gmail accounts cannot be ...
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129 views

Is there a way to completely block external access to GSuite?

I want to force my users to use the gmail web interface for everything. I.e. block them from being able to add their accounts to email clients/phones etc, block sending via SMTP server etc. How would ...
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2k views

Is there a way to record Google Meet live captions

Google Meet (web, in particular) has live captions Is there any way to record (and save) this [whole/full] meeting transcript?
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26 views

How to forward non-user emails to external gmail?

I have a contractor outside of my company that I'd like to forward emails to using an e-mail from my domain, but I don't want to create and pay for a user account under my G Suite domain. Therefore: ...
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26 views

How to automatically forward all outgoing mail from one G Suite account to another?

I need to either BCC or forward all outgoing mail from a G Suite account to another account on the same domain. There used to be a setting to route email per account, but it seems to have disappeared....
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40 views

Gmail doesn't download 'suspicious' emails from server even though they are legitimate

I am migrating from G Suite to Personal Gmail via POP3 and am getting tons of these messages. "The message "Subject" from Someone (someone@somewhere) contained a virus or suspicious attachment. ...
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17 views

No way to access admin of Google team drives?

My CEO and I both have super admin access to our google for business account but in the drive settings there are no options to set up or edit our team drives. We previously had a CTO who set them up ...
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2answers
155 views

If i give access to file to a third party in Google Team Drive, what happens to the files in the Team Drive if my email got deleted?

If I created files on Google team drive and added a third party to it, what happens to the files in the Team Drive if my email got deleted? Will the third party still has access to those files?
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102 views

Primary G-Suite User Can Send But Not Receive Emails

The primary user for my G-Suite account can send but no longer receive emails. I think I may have changed a setting to cause this but I don't know which one. The primary user email on my G-Suite ...
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92 views

G Suite discussion forum that works with G Suite lists/groups? [closed]

My university has G Suite, and creates some G Suite lists, e.g., C-ABC123-Fall2019@example.com, which has all students enrolled in the course ABC123 in Fall, 2019. The G Suite domain is there, rather ...
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59 views

Why is Google groups refusing to add a g-suite address?

A friend is trying to make me a member of a google group, but he's receiving an error message saying: "One person has decided to opt out of being directly added to groups". My address is a G-suite e-...
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103 views

Google Groups SPAM despite G Suite approval list

We have a Google Group that accepts email from any external address. It's important that we receive legitimate emails sent to that group in a timely fashion but we just encountered another example of ...

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