Questions tagged [g-suite-administrator]
The g-suite-administrator tag has no usage guidance.
78
questions
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22
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Change Google Organization Inbox Name [closed]
I'm looking to change the "nickname" of the inbox for my Google organization. I already tried changing the organization's name in the admin page but it still has not changed. I want to ...
- 11
0
votes
0
answers
27
views
Google Storage Limits not applying to users, groups or OUs
I'm trying to manage a user's storage. Their limit is somehow set to 130GB.
The limit says it is inherited from their OU, but when I check the OU settings, it's not there. This user is the only user ...
- 133
2
votes
0
answers
680
views
Passkeys aren't allowed on this account when trying to configure on iPhone [closed]
I want to configure a passkey for my Google account.
On my iPhone I
surf to https://myaccount.google.com
click the Security tab
click Passkeys
I'm shown a screen stating "Passkeys aren't allowed ...
- 193
1
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0
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213
views
Additional Drive Storage with free G Suite legacy edition for personal use [closed]
How do we purchase additional storage in Google Drive for G Suite Legacy (For Personal Use) Users?
Background:
A thread was opened called "How to Purchase Additional Drive Storage with Legacy ...
- 11
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91
views
Can you recover a Google Workspace account if you have admin access to the domain name/DNS records? [duplicate]
A rogue employee who set up the Google Workspace for a company turned around and ransomed the company by locking everyone out of their emails - asking for payment to release the accounts.
I have admin ...
- 101
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24
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Is it safe to remove an original administrator user in Google Workspace?
I have an administrator and a normal user in my Google Workspace subscription.
I would not like to pay for two users when in fact I use only one.
I gave administrator rights for the normal user and ...
- 151
2
votes
0
answers
20
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How to be the owner of all files created by someone else on my Google Drive company account
I have multiple freelancers working on my company and using our Google Drive. But every time that I stop working with someone and I revoke their access to my Google Drive, I lose the files they ...
1
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0
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8
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Put internal search results first in Google Workspace search
When using search in the Google Workspace admin console, the user or group I search for is found very quickly.
At first, the relevant results are at the top. But then Google's own help docs end up at ...
- 11
1
vote
1
answer
14
views
What is the authorisation that allows someone to query their calendar via Google Assistant?
I am on Google Worspace Basic, having grandfathered from Google Apps 15 years ago. I am the administrator of the few domains that date from there.
Today I asked my Google Home mini what was my agenda ...
- 423
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answer
93
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How do I hide, close, or collapse the Google Help Assistant sidebar in Google Workspaces? It's covering up the page
Within Google Workspaces, the Help Assistant sidebar is always open and it blocks content on the page, and there's no obvious way to close or hide it (beyond nuking it using DevTools, of course).
...
- 111
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333
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How do I allow users to insert youtube videos in google slides
I am an administator of a google education account. Recently teachers have been unable to insert youtube videos by URL in Google Slides. They are getting the message "You can't insert YouTube ...
- 11
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1
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148
views
Ask users to fill in required custom attributes?
We are looking to add custom attributes for our users, like:
Discord id
GitHub username
etc.
I cannot seem to find if there is a way to require these to be filled by users themselves. Have searched ...
- 111
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votes
0
answers
45
views
How can I get gmail to show me chat+rooms instead of hangouts?
I have 2 GSuite / Google Workspace accounts (different domains). When I log into gmail on one of them I see Chat + Rooms on the left gmail area
When I log into the other I still see hangouts
Is ...
- 783
0
votes
1
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460
views
Google workspace hidden admin email address
I am using Google Workspace mainly for having all my emails in one place with custom domains and other external email addresses forwarding to the central Google Workspace account.
This is an ...
- 103
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1
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220
views
How to identify the Super Admin email of your GoogleApps
Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now.
We are trying to add new users, how can we add new users to ...
- 101
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123
views
User showing not enrolled in 2FA but account detail shows 2FA is on - is this a reporting error
I am a gsuite administrator and in doing my regular report reviews I have found a user, that on the standard Security report shows they are not enrolled in 2FA. However, when I click on the user to ...
- 11
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153
views
How to export all my org's documents from Google Drive/Google Docs to OpenDocument?
My organisation is using Google Workspace (formerly G Suite), mostly Google Docs and Google Drive, to host a mix of documents in various formats. As an admin, how do I export all the documents (or all ...
- 687
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1
answer
2k
views
Sending email as a G Suite group in Gmail?
I created a Group in G Suite and added a number of accounts to it. I want people who are members of the group to be able to send emails as that groups email address but it doesn't seem like that's ...
- 141
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0
answers
60
views
How to authorize Zoom for G Suite extension
I use G Suite for my personal email. I installed the Zoom for GSuite extension so that I can add Zoom video conferencing to Google Calendar events.
When I select Zoom as a conference option, I'm ...
- 151
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1
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430
views
Spam and spoofing emails from sub domains
We have mail server in G Suite using our primary domain. say abc.com. To help prevent spoofing on emails sent from our domain, We have enabled SPF, DMARC, and DKIM security methods on G Suite. All ...
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0
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277
views
See which email addresses in G Suite have forwarding enabled and to where
I have a G Suite account with a few hundred accounts. I'd like to see which of these accounts if forwarding emails.
Like recently it was discovered that one employee was forwarding all their work ...
- 141
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1
answer
1k
views
Disable Google account additional security
Google forces me to verify my account on second device when is identified attempt to login from new location with message below
This device isn't recognized. For your security, Google wants to make ...
- 111
3
votes
0
answers
4k
views
Allow employees to login after "Why you need your phone"
Our employee is unable to access their Gmail account. I'm going to retype this whole error from a screenshot.
We detected an unusual sign-in attempt. To make sure that someone else isn't trying to ...
- 307
0
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3
answers
114
views
What are the minimal G Suite privileges needed to take over as Super Admin
I am the Super Admin for my company's G Suite and would like to set up permissions for my CEO so that she can take over as (or reassign the) Super Admin should something happen to me. We would like to ...
- 660
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1
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193
views
Changing Gmail image next to logo
A customer I inherited has uses GMAIL. When they log in to gmail, at the top right of the screen to the left of their image there is an image representative of their business (seen in the below image ...
- 143
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votes
1
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97
views
How do I "enable" and existing e-mail address on my Google account?
I have an existing e-mail address (hosted using Exchange) that I use for my Google account (for Calendar and Docs, etc.) and now want to enable e-mail on that account as well. I've found information ...
- 660
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votes
1
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232
views
Migrate to another GSuite account with same domain
I work for 'B' which is run along with 'A' and 'C' by the same authority. 'B' wanted GSuite and 'A' offered to help by adding the domain to their GSuite account. So a.edu had a GSuite account under ...
- 101
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1
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86
views
Export all users' data from Google Drive?
According to this article, as a super admin, I should be able to export data for all users. However, when I visit https://admin.google.com/ac/customertakeout, I am presented with the following screen:
...
- 485
2
votes
1
answer
4k
views
Can a G Suite admin set mail delegation for someone else?
After you turn mail delegation in G Suite, the help page refers you to the regular free Gmail support in order to actually use this setting. That is, it requires, let's say secretaries - to grant ...
- 1,204
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54
views
Does G Suite's "Ask the user to change password" work with the "Automatically generate" option?
When adding a new user to G Suite, you can:
Create a password: Automatically generate it or enter one here.
...
(Optional) Ask the user to change this password the next time they
...
- 1,204
0
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1
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24
views
When adding a new user without a secondary address, can G Suite still auto send the new user's login info?
The final step in G Suite's "Add a user" is:
(Optional) To do any of the following, click More actions and choose
one of these options, or click Done:
...
Email login info to this ...
- 1,204
0
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0
answers
626
views
How do I convert an existing Google account to G Suite?
I have an existing account using an e-mail at a domain I control (e.g., [email protected]) and would like to convert that account to a G Suite account. I'm unclear on the correct steps to do that ...
- 660
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120
views
Customized new account letter for GSuite?
I added a new user to Google Suite. After the user is created a pop-up shows the user information (name, e-mail, password). Here it's possible to print a welcome letter that says something like:
...
- 749
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1
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905
views
How to delete non-existant alias for ALL users in a G-suite?
I'm the admin of G-Suite.
My (50) users see an unwanted contact (of a deleted alias) in their gmail to/cc/bcc auto-complete list.
How can I force removal of that "ghost" contact for ALL users in my ...
- 179
2
votes
2
answers
2k
views
GSuite user over storage quota - but numbers are below quota
Attached is a screenshot of what I see for a specific user.
She is complaining of not receiving emails anymore so I guess it's true.
But I am having a hard time understanding, how can she be "over" ...
- 265
0
votes
1
answer
23
views
How can admins see which G Suite package is used for their account?
Where in G Suite's dashboard can admins see which package is used for their G Suite account?
- 1,204
2
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2
answers
660
views
What happens to files when deleted from a shared folder which has been added to their Google Drive?
In our company we have a shared folder which has a lot of resources in that the whole team accesses. Somehow one of the sub folders was "Removed" and I can not work out how to recover the affected ...
- 121
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1
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691
views
How can regular non admin users see who is their G Suite admin?
For regular non admin users, is there a way to see who is their admin for their G Suite account?
- 1,204
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votes
1
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24
views
Can an individual act as an Admin while not counting as a user?
The G Suite Basic Flexible Plan requires payment per user. Is it possible to be an admin WITHOUT being a user?
Basically, as IT we only want access to help control billing and maintain users, but ...
1
vote
1
answer
838
views
Is there a way to completely block external access to GSuite?
I want to force my users to use the gmail web interface for everything. I.e. block them from being able to add their accounts to email clients/phones etc, block sending via SMTP server etc.
How would ...
- 113
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1
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4k
views
Primary G-Suite User Can Send But Not Receive Emails
The primary user for my G-Suite account can send but no longer receive emails.
I think I may have changed a setting to cause this but I don't know which one.
The primary user email on my G-Suite ...
- 81
1
vote
2
answers
2k
views
How do I modify G Suite user email aliases in bulk?
I recently added a new Domain Alias to my G Suite account, and now I want to give every user an email alias ending with the new domain. I assumed this would happen automatically, but it didn't. Google'...
- 141
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2
answers
4k
views
G-suite passwords not accepted on bulk upload
I get this back after a bulk upload of children users:
ACTION_FAILED:PASSWORD_INVALID
I used a random generator and pasted its VALUE into the password column, so instead of
=CHAR(RANDBETWEEN(65,...
0
votes
1
answer
981
views
Cannot add Calendar Resource to My Calendars
I have a G Suite Meeting Room and I want to manage its calendar. I'm following the instructions on this page to add a Calendar Resource to "My Calendars", however the section My Calendars (capital C) ...
- 109
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1
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212
views
How to merge G Suite Gmails on separate domains?
Company has a G Suite account with all the services, e.g. [email protected] emails. Company changes name from A to B and gets another a G Suite account with emails [email protected]. Now it is time to c**) ...
- 143
4
votes
1
answer
3k
views
Corporate Gmail (G Suite) login requires phone verification using non-existent phone (number)
Logging into an Gmail email account, under corporate G Suite. For security reasons, Gmail insist on tapping onto 2-digit number, sent to a phone, which has not been set up in the first place. It does ...
- 143
3
votes
1
answer
229
views
Does Google Drive 'Contributor' Permission allow malicious users to permanently delete file contents?
In my attempts to use Google Drive for some automated important data backups, I'm making use of the API and a Service Account to upload data to a Team Drive. The account only has 'Contributor' access ...
- 31
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answers
66
views
G Suite Admin portal [closed]
I work at a district school and we have "google admin" for our students. Do you require to be certified when logging in as Super Admin?
- 19
2
votes
1
answer
314
views
Can the superadmin account manage other users drive folders and files?
Assuming a Google Apps Script has been granted authorisation by the superadmin account to manage Drive files & folders, can this script perform operations on other-users Drive folders & files, ...
- 579
2
votes
2
answers
179
views
Unable to find and locate the "Third-party data sources card"
I am trying to create my own custom Google Cloud Search and following this documentation. I need to add a data source through the G Suite Admin console. I login to my Admin console I go through the ...
- 21