Questions tagged [g-suite-administrator]

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30 views

How to identify the Super Admin email of your GoogleApps

Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now. We are trying to add new users, how can we add new users to ...
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17 views

Unable to “Send mail as” my GSuite address from personal Gmail account

What do I need to do to add a GSuite email as a "Send mail as" option in my personal account? NOTE: I do not want to use the 'less secure apps' workaround Last year my emails began to bounce ...
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0answers
8 views

User showing not enrolled in 2FA but account detail shows 2FA is on - is this a reporting error

I am a gsuite administrator and in doing my regular report reviews I have found a user, that on the standard Security report shows they are not enrolled in 2FA. However, when I click on the user to ...
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39 views

Switching from Gmail to Google Apps

A client of mine has a Gmail account using their personal domain (joe@domain.com). His MX records are set to: 0:aspmx.l.google.com. 5:alt1.aspmx.l.google.com. 5:alt2.aspmx.l.google.com. This was not ...
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28 views

How to export all my org's documents from Google Drive/Google Docs to OpenDocument?

My organisation is using Google Workspace (formerly G Suite), mostly Google Docs and Google Drive, to host a mix of documents in various formats. As an admin, how do I export all the documents (or all ...
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34 views

gsuite user unable to access google groups

I'm an Owner of Google Groups instance with two different email accounts - my personal one (gmail.com) and my work one (mycompany.com). I can verify that my mycompany.com email is an Owner on this ...
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1answer
113 views

Sending email as a G Suite group in Gmail?

I created a Group in G Suite and added a number of accounts to it. I want people who are members of the group to be able to send emails as that groups email address but it doesn't seem like that's ...
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0answers
42 views

How to authorize Zoom for G Suite extension

I use G Suite for my personal email. I installed the Zoom for GSuite extension so that I can add Zoom video conferencing to Google Calendar events. When I select Zoom as a conference option, I'm ...
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1answer
102 views

Spam and spoofing emails from sub domains

We have mail server in G Suite using our primary domain. say abc.com. To help prevent spoofing on emails sent from our domain, We have enabled SPF, DMARC, and DKIM security methods on G Suite. All ...
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1answer
25 views

Delete my Google Account, what will happen when someone sends me a calendar invite via mail?

I have a G Suite account for the domain mydomain.com, which includes an email email@mydomain.com and a Calendar associated with that email. I decided to migrate away from Google, but they don't have ...
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48 views

See which email addresses in G Suite have forwarding enabled and to where

I have a G Suite account with a few hundred accounts. I'd like to see which of these accounts if forwarding emails. Like recently it was discovered that one employee was forwarding all their work ...
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1answer
208 views

Disable Google account additional security

Google forces me to verify my account on second device when is identified attempt to login from new location with message below This device isn't recognized. For your security, Google wants to make ...
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0answers
31 views

GSuite admin removing file share access

I'm new to being a gsuite admin for my company and my manager sent me a request to create a process for removing access to files for contractors (or those outside of the org) after projects/contracts ...
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0answers
24 views

Google Workspace Custom Domain

Has anybody got any experience with Google Workspace? Im thinking of getting Business Starter package from Workspace https://workspace.google.co.uk/intl/en_uk/pricing.html But Im not sure how many ...
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0answers
640 views

Allow employees to login after “Why you need your phone”

Our employee is unable to access their Gmail account. I'm going to retype this whole error from a screenshot. We detected an unusual sign-in attempt. To make sure that someone else isn't trying to ...
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3answers
62 views

What are the minimal G Suite privileges needed to take over as Super Admin

I am the Super Admin for my company's G Suite and would like to set up permissions for my CEO so that she can take over as (or reassign the) Super Admin should something happen to me. We would like to ...
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1answer
38 views

Changing Gmail image next to logo

A customer I inherited has uses GMAIL. When they log in to gmail, at the top right of the screen to the left of their image there is an image representative of their business (seen in the below image ...
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10 views

Can G Suite admins access suspended users' data?

According to Google's G Suite, "What happens to a suspended user’s account and data? ...unavailable to the user." But what about the admins? Is the data still available to them? If so, how?
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105 views

What happens when you e-mail a suspended G Suite user?

According to Google's G Suite, "when you [administrator] suspend an account, the user's new email and calendar invitations are blocked." So what does actually happen when someone - external ...
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1answer
79 views

How do I “enable” and existing e-mail address on my Google account?

I have an existing e-mail address (hosted using Exchange) that I use for my Google account (for Calendar and Docs, etc.) and now want to enable e-mail on that account as well. I've found information ...
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1answer
137 views

Migrate to another GSuite account with same domain

I work for 'B' which is run along with 'A' and 'C' by the same authority. 'B' wanted GSuite and 'A' offered to help by adding the domain to their GSuite account. So a.edu had a GSuite account under ...
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1answer
29 views

Export all users' data from Google Drive?

According to this article, as a super admin, I should be able to export data for all users. However, when I visit https://admin.google.com/ac/customertakeout, I am presented with the following screen: ...
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1answer
455 views

Can a G Suite admin set mail delegation for someone else?

After you turn mail delegation in G Suite, the help page refers you to the regular free Gmail support in order to actually use this setting. That is, it requires, let's say secretaries - to grant ...
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1answer
39 views

Does G Suite's “Ask the user to change password” work with the “Automatically generate” option?

When adding a new user to G Suite, you can: Create a password: Automatically generate it or enter one here. ... (Optional) Ask the user to change this password the next time they ...
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1answer
20 views

When adding a new user without a secondary address, can G Suite still auto send the new user's login info?

The final step in G Suite's "Add a user" is: (Optional) To do any of the following, click More actions and choose one of these options, or click Done: ... Email login info to this ...
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0answers
535 views

How do I convert an existing Google account to G Suite?

I have an existing account using an e-mail at a domain I control (e.g., orome@my-domain.com) and would like to convert that account to a G Suite account. I'm unclear on the correct steps to do that ...
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0answers
49 views

Customized new account letter for GSuite?

I added a new user to Google Suite. After the user is created a pop-up shows the user information (name, e-mail, password). Here it's possible to print a welcome letter that says something like: ...
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1answer
238 views

How to delete non-existant alias for ALL users in a G-suite?

I'm the admin of G-Suite. My (50) users see an unwanted contact (of a deleted alias) in their gmail to/cc/bcc auto-complete list. How can I force removal of that "ghost" contact for ALL users in my ...
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1answer
21 views

How can admins see which G Suite package is used for their account?

Where in G Suite's dashboard can admins see which package is used for their G Suite account?
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2answers
161 views

What happens to files when deleted from a shared folder which has been added to their Google Drive?

In our company we have a shared folder which has a lot of resources in that the whole team accesses. Somehow one of the sub folders was "Removed" and I can not work out how to recover the affected ...
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1answer
280 views

How can regular non admin users see who is their G Suite admin?

For regular non admin users, is there a way to see who is their admin for their G Suite account?
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1answer
12 views

Can an individual act as an Admin while not counting as a user?

The G Suite Basic Flexible Plan requires payment per user. Is it possible to be an admin WITHOUT being a user? Basically, as IT we only want access to help control billing and maintain users, but ...
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1answer
536 views

Is there a way to completely block external access to GSuite?

I want to force my users to use the gmail web interface for everything. I.e. block them from being able to add their accounts to email clients/phones etc, block sending via SMTP server etc. How would ...
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1answer
2k views

Primary G-Suite User Can Send But Not Receive Emails

The primary user for my G-Suite account can send but no longer receive emails. I think I may have changed a setting to cause this but I don't know which one. The primary user email on my G-Suite ...
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2answers
921 views

How do I modify G Suite user email aliases in bulk?

I recently added a new Domain Alias to my G Suite account, and now I want to give every user an email alias ending with the new domain. I assumed this would happen automatically, but it didn't. Google'...
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2answers
2k views

G-suite passwords not accepted on bulk upload

I get this back after a bulk upload of children users: ACTION_FAILED:PASSWORD_INVALID I used a random generator and pasted its VALUE into the password column, so instead of =CHAR(RANDBETWEEN(65,...
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1answer
421 views

Cannot add Calendar Resource to My Calendars

I have a G Suite Meeting Room and I want to manage its calendar. I'm following the instructions on this page to add a Calendar Resource to "My Calendars", however the section My Calendars (capital C) ...
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1answer
137 views

How to merge G Suite Gmails on separate domains?

Company has a G Suite account with all the services, e.g. user007@a.com emails. Company changes name from A to B and gets another a G Suite account with emails user007@b.com. Now it is time to c**) ...
4
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1answer
1k views

Corporate Gmail (G Suite) login requires phone verification using non-existent phone (number)

Logging into an Gmail email account, under corporate G Suite. For security reasons, Gmail insist on tapping onto 2-digit number, sent to a phone, which has not been set up in the first place. It does ...
3
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1answer
113 views

Does Google Drive 'Contributor' Permission allow malicious users to permanently delete file contents?

In my attempts to use Google Drive for some automated important data backups, I'm making use of the API and a Service Account to upload data to a Team Drive. The account only has 'Contributor' access ...
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1answer
48 views

G Suite Admin portal

I work at a district school and we have "google admin" for our students. Do you require to be certified when logging in as Super Admin?
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1answer
153 views

Can the superadmin account manage other users drive folders and files?

Assuming a Google Apps Script has been granted authorisation by the superadmin account to manage Drive files & folders, can this script perform operations on other-users Drive folders & files, ...
2
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2answers
113 views

Unable to find and locate the “Third-party data sources card”

I am trying to create my own custom Google Cloud Search and following this documentation. I need to add a data source through the G Suite Admin console. I login to my Admin console I go through the ...
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1answer
32 views

Would adding the customer domain to our organization as re-seller work, or would there be unintended consequences?

I work for a small web development company that offers to set up and manage billing for G Suite accounts as a value-added service to our customers. We typically create the account and enter the ...
3
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1answer
219 views

How to prevent divergent copies of Google Team Drive content?

EDIT: This was posted before google made it possible to share things with a "shortcut". This issue may be solved (not yet confirmed). I'm not sure how this happened but several people in our ...
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1answer
432 views

Sync Chrome with personal G Suite account

I changed my gmail to a personal G Suite account. I'm the only user and the main reason was to have my personal domain with the G Suite (+ some of the benefits with storage). However I'm struggling ...
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2answers
8k views

Will G Suite education's admin view files and email content of a particular user?

I'm a user of G Suite for education. Google's term says admin can see the Google Drive files even email content. I found on YouTube that admin can only see the login time and email usage on the ...
0
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1answer
278 views

Clone existing G Suite account into the same organization

Is it possible to clone a G Suite account from one domain to the same domain? I need to preserve a full copy at a given point of one account (including emails, Google Docs, calendar, etc.) that I can ...
1
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1answer
938 views

G-suite Data Migration tool: Skips the option page and goes straight to email migration

I've recently moved my private email from a Gmail account to a G Suite account. Now the big process of migrating my entire life from the last 12 years. To migrate my mails, calendar and contacts I'll ...
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2answers
106 views

Having the same username in two different domains in GSuite

I've created a new domain in my GSuite account so there are two domains in there (not an alias but an actual new domain). There is an existing user 'user@olddomain.com' and I'm trying to add 'user@...