Questions tagged [g-suite-administrator]

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Allow employees to login after "Why you need your phone"

Our employee is unable to access their Gmail account. I'm going to retype this whole error from a screenshot. We detected an unusual sign-in attempt. To make sure that someone else isn't trying to ...
William Entriken's user avatar
2 votes
0 answers
23 views

How to be the owner of all files created by someone else on my Google Drive company account

I have multiple freelancers working on my company and using our Google Drive. But every time that I stop working with someone and I revoke their access to my Google Drive, I lose the files they ...
Gabriel Martins's user avatar
2 votes
2 answers
181 views

Unable to find and locate the "Third-party data sources card"

I am trying to create my own custom Google Cloud Search and following this documentation. I need to add a data source through the G Suite Admin console. I login to my Admin console I go through the ...
Ab Abrams's user avatar
2 votes
1 answer
617 views

G Suite 2fa disable SMS

Is there any way to disable SMS 2fa for G Suite as a company-wide policy? I can see that you can enforce "security key" only, but we want to keep the other options available too, like Google ...
Travis Reeder's user avatar
1 vote
0 answers
38 views

Is it safe to remove an original administrator user in Google Workspace?

I have an administrator and a normal user in my Google Workspace subscription. I would not like to pay for two users when in fact I use only one. I gave administrator rights for the normal user and ...
Gergely's user avatar
  • 153
1 vote
0 answers
8 views

Put internal search results first in Google Workspace search

When using search in the Google Workspace admin console, the user or group I search for is found very quickly. At first, the relevant results are at the top. But then Google's own help docs end up at ...
JSn1nj4's user avatar
  • 11
1 vote
1 answer
176 views

Ask users to fill in required custom attributes?

We are looking to add custom attributes for our users, like: Discord id GitHub username etc. I cannot seem to find if there is a way to require these to be filled by users themselves. Have searched ...
tomsseisums's user avatar
1 vote
0 answers
146 views

User showing not enrolled in 2FA but account detail shows 2FA is on - is this a reporting error

I am a gsuite administrator and in doing my regular report reviews I have found a user, that on the standard Security report shows they are not enrolled in 2FA. However, when I click on the user to ...
Bob Morrison's user avatar
1 vote
0 answers
189 views

How to export all my org's documents from Google Drive/Google Docs to OpenDocument?

My organisation is using Google Workspace (formerly G Suite), mostly Google Docs and Google Drive, to host a mix of documents in various formats. As an admin, how do I export all the documents (or all ...
Nemo's user avatar
  • 697
1 vote
0 answers
62 views

How to authorize Zoom for G Suite extension

I use G Suite for my personal email. I installed the Zoom for GSuite extension so that I can add Zoom video conferencing to Google Calendar events. When I select Zoom as a conference option, I'm ...
user2752467's user avatar
1 vote
1 answer
1k views

Disable Google account additional security

Google forces me to verify my account on second device when is identified attempt to login from new location with message below This device isn't recognized. For your security, Google wants to make ...
Aleš's user avatar
  • 111
1 vote
1 answer
1k views

Clone existing G Suite account into the same organization

Is it possible to clone a G Suite account from one domain to the same domain? I need to preserve a full copy at a given point of one account (including emails, Google Docs, calendar, etc.) that I can ...
Alex's user avatar
  • 296
1 vote
1 answer
120 views

How do I hide, close, or collapse the Google Help Assistant sidebar in Google Workspaces? It's covering up the page

Within Google Workspaces, the Help Assistant sidebar is always open and it blocks content on the page, and there's no obvious way to close or hide it (beyond nuking it using DevTools, of course). ...
Dai's user avatar
  • 111
0 votes
0 answers
134 views

Google Storage Limits not applying to users, groups or OUs

I'm trying to manage a user's storage. Their limit is somehow set to 130GB. The limit says it is inherited from their OU, but when I check the OU settings, it's not there. This user is the only user ...
Jeremy's user avatar
  • 143
0 votes
0 answers
49 views

How can I get gmail to show me chat+rooms instead of hangouts?

I have 2 GSuite / Google Workspace accounts (different domains). When I log into gmail on one of them I see Chat + Rooms on the left gmail area When I log into the other I still see hangouts Is ...
gman's user avatar
  • 803
0 votes
1 answer
269 views

How to identify the Super Admin email of your GoogleApps

Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now. We are trying to add new users, how can we add new users to ...
Transformer's user avatar
0 votes
0 answers
377 views

See which email addresses in G Suite have forwarding enabled and to where

I have a G Suite account with a few hundred accounts. I'd like to see which of these accounts if forwarding emails. Like recently it was discovered that one employee was forwarding all their work ...
neubert's user avatar
  • 151
0 votes
1 answer
275 views

Migrate to another GSuite account with same domain

I work for 'B' which is run along with 'A' and 'C' by the same authority. 'B' wanted GSuite and 'A' offered to help by adding the domain to their GSuite account. So a.edu had a GSuite account under ...
AtulBhatS's user avatar
  • 101
0 votes
0 answers
640 views

How do I convert an existing Google account to G Suite?

I have an existing account using an e-mail at a domain I control (e.g., [email protected]) and would like to convert that account to a G Suite account. I'm unclear on the correct steps to do that ...
orome's user avatar
  • 710
0 votes
0 answers
142 views

Customized new account letter for GSuite?

I added a new user to Google Suite. After the user is created a pop-up shows the user information (name, e-mail, password). Here it's possible to print a welcome letter that says something like: ...
ytg's user avatar
  • 749
0 votes
1 answer
519 views

Spam and spoofing emails from sub domains

We have mail server in G Suite using our primary domain. say abc.com. To help prevent spoofing on emails sent from our domain, We have enabled SPF, DMARC, and DKIM security methods on G Suite. All ...
Subash Sasidharan's user avatar
0 votes
1 answer
100 views

How do I "enable" and existing e-mail address on my Google account?

I have an existing e-mail address (hosted using Exchange) that I use for my Google account (for Calendar and Docs, etc.) and now want to enable e-mail on that account as well. I've found information ...
orome's user avatar
  • 710
0 votes
1 answer
225 views

How to merge G Suite Gmails on separate domains?

Company has a G Suite account with all the services, e.g. [email protected] emails. Company changes name from A to B and gets another a G Suite account with emails [email protected]. Now it is time to c**) ...
marko-36's user avatar
  • 143