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Questions tagged [g-suite]

For questions about G Suite, a suite of applications for organizations from Google. (Formerly known as Google Apps.)

4
votes
1answer
1k views

Why doesn't G Suite Admin password reset option appear?

I am providing support to a small organisation that had G Suite set up for them a few years ago by a company that has now folded. They have given me the account name for the G Suite domain admin, but ...
3
votes
1answer
4k views

Mass delete email from all users' Gmail mailboxes

We are in the process of moving from onsite Exchange to G-Suite for email. In the past we bounced all external email through Gmail before it hit our Exchange server as a backup and spam filter. As a ...
2
votes
1answer
319 views

G Suite 2fa disable SMS

Is there any way to disable SMS 2fa for G Suite as a company-wide policy? I can see that you can enforce "security key" only, but we want to keep the other options available too, like Google ...
2
votes
1answer
52 views

How can I share my organization Google doc “anyone with link”?

I've created documents using my business g-docs (I'm a freelancer). When I try to set the document "anyone with the link can view|comment|edit" I am only given options "anyone IN YOUR ORGANIZATION ...
2
votes
1answer
230 views

How can I disable Google Apps Email catch-all email routing?

Google's documentation gives instructions for configuring catch-all email addresses, and differentiates between how it works for "free" Google Apps and "other editions" (paid) Google Apps. We have a ...
2
votes
1answer
496 views

Is it possible to merge Google Docs folders from different users?

UserA has company/folderA/subfolderA/fileA UserB has company/folderB/subfolderB/fileB If UserB leaves company and if we want to transfer ownership to UserA will it merge properly at the folder levels?...
1
vote
1answer
24 views

G Suite Allowing Users Without Access to Certain Files, View Those Files

In G Suite, a user that does not have access to certain folders or files, cannot view them from their Drive dashboard. However, it became apparent to us Friday that if a file is moved, its activity is ...
1
vote
1answer
35 views

Clone existing G Suite account into the same organization

Is it possible to clone a G Suite account from one domain to the same domain? I need to preserve a full copy at a given point of one account (including emails, Google Docs, calendar, etc.) that I can ...
1
vote
1answer
292 views

How would I set up and manage someone else G-suite without a password?

Instead of running my own (low-quality) mail server, I advice my customers to use G-Suite instead and let me do the set up. For this service I charge them. However, every now and then an edit has to ...
0
votes
1answer
24 views

Reconnecting form responses to current sheet after file move to Team Drive

I have searched for an answer for the "current" Google Forms problem I am having. It seems the answers here for this issue are outdated as Google keeps changing their technology about as fast as I ...
0
votes
1answer
29 views

How to Set Up Specific Anti-Phishing Rules in G Suite?

G Suite admins have the ability to make G Suite go harder on phishing attacks in an organization by ticking some checkboxes here and there, but there doesn't seem to be an ability to check incoming ...
0
votes
1answer
469 views

Removing Gmail Recovery Options as G Suite Super Admin

I am a Super Admin for my company's G Suite. I need to access the inbox of a former employee. Despite resetting the password, an attempt to log in says that my computer is not recognized and it ...
3
votes
0answers
301 views

Sync Google Docs Action Items with Google Tasks

In Google Docs (as well as Sheets and Slides), one can assign an "action item" (e.g. some to-do) to another person by marking him/her in a comment (link). Also, there is the "Google Tasks" feature ...
2
votes
0answers
233 views

Change Google login account in Google foobar question task

I have linked my company Google suite email account with the Google foobar question task. Now I will be leaving the company in a few days after which they will deactivate my account. How can I change ...
2
votes
0answers
672 views

Replacing the catch-all feature of g-suite gmail with a whitelist

I use about 100-150 email addresses using the catch-all feature of gmail in g-suite. When I sign up for a new service I make up an email address for that service so they don't have my real email ...
1
vote
0answers
18 views

How can I disable the authorization needed to open Google Sheets Macros?

Whenever I try to open any macro enabled sheets it requires authorization, even though it's a first party application. Is there any way to stop Sheets from asking it or give permissions to everyone I ...
1
vote
0answers
15 views

When importing a Google form submission to a spreadsheet, how do I automatically change the time format from “d-m-yyy” to “dd-mmm-yyy”

I am importing information from a Google form into a spreadsheet. It imports live. It creates a time stamp. There are also several other dates in the form (when you type it into the form there is only ...
1
vote
0answers
32 views

How do I set up my out of office in Gmail for G Suite for a specific time frame?

I've googled everything and watched multiple YouTube videos and cannot find this answer. How do I set up my out of office in GSuite for a specific time frame? Example: I'll be out of the office ...
1
vote
0answers
12 views

How do I sync two Google Calendar accounts?

I'm using Google Calendar extensively for personal needs. I share my availability publicly so other people could schedule events with me. Now I have work email under G Suite. As far as I know G Suite ...
1
vote
0answers
124 views

G Suite - Allow public to send mails to a group alias

I have recently started using G Suite for my business email addresses. I am trying to set up a support@ email with multiple members by using Google Groups. How can I allow anyone outside of the ...
1
vote
0answers
124 views

Employees in g-suite appear as “Anonymous user” in hangouts chat

We use g-suite and use the old google hangouts. In an attempt to try out the new "Hangouts Chat" Most of the employees appear as 'Anonymous User' to everyone else. Only a tiny handful of employees ...
1
vote
0answers
70 views

How to automate prevention of outbound emails to specific addresses from Gsuite / GMail?

As part of our GDPR work we want to ensure users who no longer want to be contacted by us cannot be accidentally emailed by someone else in the company. We have a regularly updating list of people ...
1
vote
0answers
22 views

Can I import a calendar and have that count toward my free / busy

In Google Calendar you can import other calendars into your display. For example, I imported my personal calendar into my work calendar. However, items from imported calendars are not taken into ...
1
vote
0answers
240 views

Can I delete a user in G Suite and reuse the user's email as new group email?

I have a user called support@example.com in my G Suite. I want to change the email as group email. However I tried renaming to support-old@example, but turns out when I create the group, the email ...
1
vote
0answers
25 views

G Suite Marketplace App: detail page installation (Via User who admins multiple G Suite instances)

Given that a user is the super-administrator of multiple G Suite instances; they then auth into the admin console for both of these instances. They then navigate to the detail page for a G Suite ...
1
vote
0answers
177 views

Not seeing unread messages in Gmail conversation when multiple new responses

I admit, there is some user error here, but this has happened to me enough times that it seems others may have experienced it and found solutions or workarounds. This issue is with a Gmail ...
1
vote
0answers
89 views

How to send email to anyone as a Google Groups account?

We have a group created in GSuite and is configured to receive incoming mail from external domain, i.e. posting permission is being set as "Public". But what if a member of the group wants to send ...
1
vote
0answers
55 views

Is there a way to locate a Gmail conversation by the old HTML link after migrating to G Suite?

We have some links to specific emails in some of our Sheets, but these mails got a new unique ID after the data migration to G Suite, so these links are not pointing anywhere now. Is there any way to ...
1
vote
0answers
68 views

Transfer a cocktail ownership of data from outside G suite domain to a user inside the org

I started out as a freelancer and had Google Drive installed on my machine with a Gmail (personal) account. Soon, I got my own domain and setup G suite with it. What I did next was to create a folder ...
1
vote
0answers
170 views

What happens if I integrate my work Google account with my personal Google account?

I have two Google accounts, one for personal with a @gmail.com address, and one for work with a @mycompany.com address. I created the @mycompany.com account to use a separate Google calendar for work. ...
0
votes
0answers
23 views

Google apps script jdbc MySQL connection failure

I am attempting to connect to a hosted (not local) MySQL database using the Jdbc.getConnection method in Google apps script, but I'm repeatedly getting "failed to connect, check user name, password, ...
0
votes
0answers
10 views

Not subscribed for authentication error when trying to enforce two-factor authentication in gsuite

I would like to turn on two-factor authentication for gsuite. Therefore I am doing the following: Log in to admin.google.com Toggle the button to enable users to login using two-factor authentication....
0
votes
0answers
9 views

How to set up G Suite for large group of transient users for low-level document access?

I am the board chair and de-facto IT person at a small youth development non-profit. We have recently switched to G Suite for email and cloud file storage. We have 3 "classes" of user: staff, board, ...
0
votes
0answers
18 views

How can I prevent users from “resolving” comments in Google apps?

I would like to give users the chance to comment on a Google doc but not to resolve comments I or other editors made on it. But if I invite a user in "comment" mode it seems they can resolve comments ...
0
votes
0answers
57 views

G suite login issues

when I create an account in google admin and try to login into that account, it fails and redirects me to google admin portal. The error message that I get is that "We are sorry, but you do not have ...
0
votes
0answers
32 views

Allow requests to be sent to non-public calendars on G Suite from other providers?

I have a resource in G Suite, and the configuration for internal accounts and external Google accounts is working perfectly: All users can request the resource, the resource does not auto-accept, and ...
0
votes
0answers
23 views

Would adding the customer domain to our organization as re-seller work, or would there be unintended consequences?

I work for a small web development company that offers to set up and manage billing for G Suite accounts as a value-added service to our customers. We typically create the account and enter the ...
0
votes
0answers
96 views

How to search Team Drive for documents with suggestions

We have a lot of documents in various Team Drives which have suggestions made by employees which need to be taken care of by whoever is responsible for each Team Drive. By this I mean suggestions ...
0
votes
0answers
25 views

What Google Administrator settings need to be changed to send e-mail from another domain?

I'd like to send e-mail from account 1--a personal @gmail.com address--using an alias from account 2--a domain managed through Google Administrator for gmail that I have Google Administrator ...
0
votes
0answers
106 views

Google Calendar audit for shared calendars

I'm trying to find event creation history for a shared Google Calendar on G Suite. When I go to the audit logs I'm able to find a complete history for personal calendars (ones with calendar IDs like ...
0
votes
0answers
72 views

Google App to add a specific forwarding address to a user's Gmail

I wish to create a Google App that will, upon approval by the user, automatically add a specific forwarding address to their Gmail. When trying to hit the https://www.googleapis.com/gmail/v1/users/...
0
votes
0answers
91 views

G-Suite Alias for an info@ address

I have done the following steps to configure an info@ address for our organization. Create the info@ on the users account. Add the info@ account on the user's account as "Send Mail As.." Now, all ...
0
votes
0answers
15 views

Download individual sheet from a workbook in google sheets

I am aware of the method where we replace the edit parameter with export, but most of my clients are not computer friendly and this method proved to be a bit too complicated for them. Is there ...
0
votes
0answers
23 views

Addon Settings in GSuite Admin Console

I have a Sheets addon that is capable of OAuth login to various services. In order for that to work, the Addon has to have a developer ID and key variable set from the target application. Having users ...
0
votes
0answers
36 views

G Suite: Multiple shared inboxes for groups or aliases for groups?

I'm working on setting up my company on G Suite and are currently working on migrating all our existing mailboxes. I know that private mail accounts is coupled together with the users, which is fine. ...
0
votes
0answers
486 views

Import Contacts into Company Directory in G Suite

I have a .csv file of contacts that I exported from my personal gmail.com account. I want to import them into the company directory into new G Suite account. Importing them into a personal contact ...
0
votes
0answers
715 views

Catch-all email on G Suite AND send a reject / bounce notice?

I've set up a Catch-All with the new G Suite Routing. (Specifically, I have a Routing rule with Modify Message, Also deliver to, an email address, and only no non-recognized addresses) I'd like to ...
0
votes
0answers
288 views

G-Suite Groups - some emails from external users being sent from group address

I have set up a Team (Internet) type group from the free edition of G-Suite. Some of the emails that are being sent to the group are arriving in my inbox with a from address as the group (rather than ...
0
votes
0answers
251 views

Gmail routing for “orders@example.com”

I want to know if I'm handling this the right way. We have some users who are expected to handle the orders@example.com account. They have their own accounts. We can call them jimmy@example.com and ...
0
votes
0answers
86 views

My Gmail alias or group resends every email — Why? I'm using Gmail from “G Suite” / “Google Apps”)

I'm a Google Apps admin, and it's a mystery that, anytime I receive a message from just one specific ALIAS or GROUP address (and that I'm a member of that group or alias), it RE-SENDS the same message ...