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Questions tagged [jira]

Proprietary commercial issue tracking and project management tool.

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1 answer
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How can one add an Epic link to a JIRA issue?

I found that answer by Thomas B: Go to the story that you wish to add to the epic and follow these steps: Edit > Epic Link > Click the drop down and select the Epic Link that matches what you ...
Franck Dernoncourt's user avatar
0 votes
1 answer
20 views

I created a JIRA issue. How can I add it to an existing JIRA Rapid Board?

Example of a JIRA Rapid Board: I created a JIRA issue via Issue -> Create. How can I add the newly created issue to that Rapid Board? I'd like to add the issue in the "TO DO" column of ...
Franck Dernoncourt's user avatar
0 votes
0 answers
198 views

Show items with no data in Google spreadsheet pivot table

I have a google spreadsheet. It contains multiple columns. Column A has list of Jira stories. Column D has the status of each stories. Column K has the epic ID of each of the stories in Column A. I ...
Larsen Lamington's user avatar
0 votes
1 answer
285 views

How do I make a user an org admin in Jira?

How do I make a user an org admin on Jira? The existing documentation (as of 2023-05-26) is incorrect and references menu items that do not exist.
enharmonic's user avatar
0 votes
1 answer
66 views

How to embed links from intranet Jira, in Confluence cloud document

When I use Confluence and Jira on the cloud (e.g. use the SaaS as an Atlassian customer), I can paste a link of a Jira issue into a Confluence document, and the issue's Summary field text is ...
Michael Stahl's user avatar
1 vote
0 answers
22 views

Automatically extended imported data

I have a sheet in which data records are automatically added every day (in the morning) from Jira using the plugin Jira Cloud for Sheets. 36 fields of the issues in Jira are retrieved. I supplement ...
nielsv's user avatar
  • 149
0 votes
1 answer
23 views

How to find correct field name that is used for advanced searching

When doing advanced search in JIRA, how can know what is the backend field name for the highlighted label? I'm trying to filter only "Type = Epic" but when I try typing "Type" in ...
asprin's user avatar
  • 129
1 vote
1 answer
191 views

Let a slack app create slash commands for another app? (Custom -> Jira)

I am trying to automatically create a ticket every month in Jira. Jira has a slash command to create tickets, which I could use each month to create a ticket myself, but that would not be different ...
Jude's user avatar
  • 11
1 vote
0 answers
19 views

How to recover my Jira project after I lose log-in

My Ubuntu failed so I had to reinstall and I lost all my Firefox bookmarks, passwords in the process. It's my fault and I should stop depending on major software companies to watch my back I guess. I ...
mLstudent33's user avatar
0 votes
3 answers
610 views

How to disable inline click-to-edit mode in Jira?

When using the Jira issue tracker, I'm mostly viewing tickets. I often want to click on items in the text, or select words. I rarely want to edit a ticket. But when I click in any Jira field, that ...
pkamb's user avatar
  • 687
1 vote
0 answers
16 views

navigate panel in Jira software

A tutorial shows Jira like this My Jira shows like this I am running JIRA Agile v8.8.1 on my own device How do I navigate to the panel pointed out by red arrow?
JJJohn's user avatar
  • 133
0 votes
1 answer
36 views

How do I download an attachment in the Description section of a Jira issue?

When I click on the attachment icon, I instead activate the editor. Before: After: Right-clicking doesn't give an option to download the attachment.
Nathan Wailes's user avatar
2 votes
0 answers
46 views

Subtask estimates auto summed in parent task

In Jira, I have subtasks with estimates. Task X (0 hours) Subtask A (4 hours) Subtask B (8 hours) Subtask C (10 hours) When I view the parent task, the estimated time does not display the sum of ...
goWithSwagger's user avatar
3 votes
1 answer
542 views

Configure Jira notifications for only mentions and assigns

How would I configure notifications for a Jira project in a way that the only e-mails that go out anymore are about: Getting @-mentioned in an item description or a comment Getting assigned to an ...
Jeroen's user avatar
  • 282
5 votes
1 answer
291 views

Allow Developer to see Jira Service Desk Ticket

I would like the developer to have read only access to the Jira Service Desk ticket that originated the Developer ticket. Right now I create the developer ticket with .../Create Linked Issue. That ...
Be Kind To New Users's user avatar
3 votes
0 answers
193 views

Put Ticket Into "Waiting on Customer" status

I have a new installation for Jira Service Tickets hosted by Atlassian. I would like to put tickets into a status of "Waiting on Customer" but I can not figure out how to do that. This is what I see:...
Be Kind To New Users's user avatar
1 vote
1 answer
75 views

How do I preview the description text in new ticket

How do I preview what the ticket description will look like while entering a new ticket or editing an existing ticket? The controls I see at the top of the description box are: The controls I see at ...
Be Kind To New Users's user avatar
5 votes
2 answers
5k views

What emoji characters are supported in Jira's Quick Filters?

I notice that when I create a Quick Filter with some emoji (e.g. ☺️) it saves, but when I try others (e.g. 😀) it doesn't save. Which emoji characters does Jira support in the Quick Filters?
Senseful's user avatar
  • 31.2k
3 votes
1 answer
133 views

Notify me if a dependency for my issue is resolved

I'm using JIRA v6.2.7, where I can link two issues using relations like is necessary for, blocks and their respective counterparts. Let's say I have an issue A assigned to me and an issue B assigned ...
everdream's user avatar
0 votes
1 answer
62 views

How to opt-out from JIRA emails

Is it really true that I can't disable email notifications in Jira? I get way too many emails. I just need a plain and simple "don't send emails".
Niklas Rosencrantz's user avatar
3 votes
2 answers
4k views

Find all JIRA issues I've ever commented

Our company uses JIRA and I'd like to have a way to track all tickets (issues) on which I ever worked. This because after I finish working on a ticket, I reassign it back to the Reporter, and it ...
dr_'s user avatar
  • 368
3 votes
1 answer
28 views

On Jira (7.2.1), how can I view all issues that were, at some point, assigned to me?

I searched and found: assignee = currentUser() OR assignee was currentUser() But this just returns a server error. Anyone know a way I can achieve this?
MeltingDog's user avatar
1 vote
0 answers
230 views

Can I browse all the public JIRA boards available?

Is there a way to browse public boards on Jira? I would be interested in how other users set up their boards, how they use it & so on. Note: it's the same question as Can I browse all the public ...
Adriano's user avatar
  • 111
3 votes
1 answer
74 views

Can Jira's allowable-component list come from Confluence?

Can Jira source a list of allowable-components from a set of articles (labeled things) in Confluence? I am thinking that Jira Components, such as when they are restricted to a fixed list, represent ...
New Alexandria's user avatar
32 votes
2 answers
54k views

How can I format a code block in Jira without the Markdown plugin?

Jira (hosted version) does not seem to support Markdown without a plugin. How can I paste and format a code block in a Jira issue comment or description?
codecowboy's user avatar
2 votes
1 answer
254 views

Issue on importing Bitbucket issues to JIRA

I'm trying to import Bitbucket issues to my On-Demand JIRA instance however it always fails when I select a project to import throwing: Fetching data from Bitbucket failed: org.scribe.exceptions....
cyberquarks's user avatar
1 vote
1 answer
1k views

Activity Stream filtering by context in Jira dashboard

I don't want the Activity Stream widget for the dashboard to show the entire application, only the sub-project I am working on (i.e. the project context). Is this possible, if so how do I configure it?...
Alok's user avatar
  • 457
2 votes
4 answers
8k views

How to place existing Story Issues under an Epic Issue in Jira?

In Jira I have some existing Issues that are Stories. How can I place them under an Epic?
CW Holeman II's user avatar
1 vote
1 answer
1k views

Can I change the list of Priority values for tickets in Jira?

Jira → Issues → Create Issue → Priority field has these values: Blocker Critial Major Minor Trivial Can this list be changed?
CW Holeman II's user avatar
0 votes
1 answer
137 views

Jira → Agile → Scrum Board → Work—change text of column titles?

Jira → Agile → Scrum Board → Work has columns with these titles: To Do In Progress Done Can the text for these titles be changed?
CW Holeman II's user avatar
1 vote
3 answers
893 views

Is there really no way to get JIRA Studio to work with Mercurial?

I absolutely hate hosting and having to maintain my own project management system, and I really like JIRA. Atlassian's JIRA Studio hosted offering seems very appealing, but my team has been using ...
David Pfeffer's user avatar