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Questions tagged [jira]

Proprietary commercial issue tracking and project management tool.

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30
votes
2answers
37k views

How can I format a code block in Jira without the Markdown plugin?

Jira (hosted version) does not seem to support Markdown without a plugin. How can I paste and format a code block in a Jira issue comment or description?
5
votes
1answer
179 views

Allow Developer to see Jira Service Desk Ticket

I would like the developer to have read only access to the Jira Service Desk ticket that originated the Developer ticket. Right now I create the developer ticket with .../Create Linked Issue. That ...
3
votes
1answer
76 views

Notify me if a dependency for my issue is resolved

I'm using JIRA v6.2.7, where I can link two issues using relations like is necessary for, blocks and their respective counterparts. Let's say I have an issue A assigned to me and an issue B assigned ...
3
votes
2answers
855 views

Find all JIRA issues I've ever commented

Our company uses JIRA and I'd like to have a way to track all tickets (issues) on which I ever worked. This because after I finish working on a ticket, I reassign it back to the Reporter, and it ...
3
votes
1answer
62 views

Can Jira's allowable-component list come from Confluence?

Can Jira source a list of allowable-components from a set of articles (labeled things) in Confluence? I am thinking that Jira Components, such as when they are restricted to a fixed list, represent ...
3
votes
1answer
174 views

Configure Jira notifications for only mentions and assigns

How would I configure notifications for a Jira project in a way that the only e-mails that go out anymore are about: Getting @-mentioned in an item description or a comment Getting assigned to an ...
3
votes
1answer
1k views

What emoji characters are supported in Jira's Quick Filters?

I notice that when I create a Quick Filter with some emoji (e.g. ☺️) it saves, but when I try others (e.g. 😀) it doesn't save. Which emoji characters does Jira support in the Quick Filters?
3
votes
1answer
25 views

On Jira (7.2.1), how can I view all issues that were, at some point, assigned to me?

I searched and found: assignee = currentUser() OR assignee was currentUser() But this just returns a server error. Anyone know a way I can achieve this?
3
votes
0answers
78 views

Put Ticket Into “Waiting on Customer” status

I have a new installation for Jira Service Tickets hosted by Atlassian. I would like to put tickets into a status of "Waiting on Customer" but I can not figure out how to do that. This is what I see:...
2
votes
4answers
4k views

How to place existing Story Issues under an Epic Issue in Jira?

In Jira I have some existing Issues that are Stories. How can I place them under an Epic?
2
votes
0answers
13 views

Subtask estimates auto summed in parent task

In Jira, I have subtasks with estimates. Task X (0 hours) Subtask A (4 hours) Subtask B (8 hours) Subtask C (10 hours) When I view the parent task, the estimated time does not display the sum of ...
2
votes
1answer
235 views

Issue on importing Bitbucket issues to JIRA

I'm trying to import Bitbucket issues to my On-Demand JIRA instance however it always fails when I select a project to import throwing: Fetching data from Bitbucket failed: org.scribe.exceptions....
1
vote
1answer
946 views

Can I change the list of Priority values for tickets in Jira?

Jira → Issues → Create Issue → Priority field has these values: Blocker Critial Major Minor Trivial Can this list be changed?
1
vote
3answers
878 views

Is there really no way to get JIRA Studio to work with Mercurial?

I absolutely hate hosting and having to maintain my own project management system, and I really like JIRA. Adlassian's JIRA Studio hosted offering seems very appealing, but my team has been using ...
1
vote
1answer
1k views

Activity Stream filtering by context in Jira dashboard

I don't want the Activity Stream widget for the dashboard to show the entire application, only the sub-project I am working on (i.e. the project context). Is this possible, if so how do I configure it?...
1
vote
1answer
30 views

How do I preview the description text in new ticket

How do I preview what the ticket description will look like while entering a new ticket or editing an existing ticket? The controls I see at the top of the description box are: The controls I see at ...
1
vote
0answers
116 views

Can I browse all the public JIRA boards available?

Is there a way to browse public boards on Jira? I would be interested in how other users set up their boards, how they use it & so on. Note: it's the same question as Can I browse all the public ...
0
votes
1answer
129 views

Jira → Agile → Scrum Board → Work—change text of column titles?

Jira → Agile → Scrum Board → Work has columns with these titles: To Do In Progress Done Can the text for these titles be changed?
0
votes
1answer
29 views

How to opt-out from JIRA emails

Is it really true that I can't disable email notifications in Jira? I get way too many emails. I just need a plain and simple "don't send emails".
0
votes
0answers
15 views

Jira: Validator allowing the user to fill in the missing field

In my Jira Cloud I want to ensure value of the field fixVersion is entered before the issue can transition out of the In Progress status. However, if the field is empty, I would like the user to be ...
0
votes
0answers
17 views

Formatting code in the Description field

Is it possible to use something similar to the code block macro used in Confluence, to add a collapsible section with syntax highlighting for code or json within the Jira issue description? Even if ...
0
votes
0answers
15 views

Jira Cloud Embedded widget

Is there any way to customize the Jira Support Desk Widget for Jira Cloud? Specifically, I'm looking to skip the step where the widget asks for a question. Atlassian does not appear to have any help ...