Questions tagged [orangedox]

Orangedox is a third party plugin for Dropbox that allows users to track when their Dropbox files are downloaded when shared using a link.

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1answer
31 views

Why does my Orangedox weekly summary show a high number (~500) every week, but not my stats?

For months now I've been getting a weekly summary email from Orangedox telling me that my spreadsheet has been downloaded around 500 times. It looks like this (received today): Not only did the ...
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1answer
74 views

Limit to how many downloads?

My company is doing an email blast and I would like to try the basic version of OrangeDox to track how many times a file was downloaded. I saw something about a 50 limit link share. Does that mean 50 ...
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1answer
49 views

Non existent files downloaded

Orangedox is showing new downloads of a file that has been deleted from Dropbox. I don't understand how this occurs. Please explain.
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1answer
26 views

How do I transfer my Orangedox account to another user without losing history?

I want to transfer my Orangedox account to one of my colleagues so that he can take over my whole history of shared links and download statistics etc.?
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1answer
454 views

Can Orangedox tell me which individuals opened my files, not just how many people did?

I just started using Orangedox, and I can't tell if it will do what I want or not. Can Orangedox tell me which individuals opened my files, not just how many people did?
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1answer
342 views

How do I close my Orangedox account?

How do I close or delete my Orangedox account? I don't seem to see that option in my account settings.
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1answer
36 views

Total downloads after a period of time

I have a software product that's ready to launch and it's totally free. I want to use Orangedox as my hosting service, but I've got two questions. Can I know my overall download count even after one ...
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1answer
44 views

Play count for mp3 share link by orangebox

I generate a shared link of an mp3 file. When I click on the link, it starts the download immediately. Can I stream/play the file in the browser and get the play count statistics instead?
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1answer
28 views

Need to disable social sharing buttons on my downloaded image

I need to disable the social sharing buttons that appear when my file is downloaded, it's not supposed to be shared by the user. How do I do this?
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1answer
77 views

How can I preview PDF files when clicking on a shared link?

I am new to Orangedox. I would like to share links of PDF files. I have tested a link that I shared to myself and want to try out the download option and preview option to see the count go up in ...
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2answers
241 views

How to track entire folder with Orangedox for Dropbox

Can I share a whole folder with tracking enabled? I know I can share and track individual files, that's no problem; but, if I'm trying to send the client 50 photos I can't efficiently send them 50 ...
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1answer
47 views

Eliminate certain or repeated IP addresses

Using OrangeDox, is there a way to prevent the count of views or downloads from the same person or IP address?
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1answer
198 views

Track the number of actual downloads in Orangedox

I have a number of Microsoft Word templates that I share with my friends and I would like to know how many times the templates have been downloaded and not the number of times they have viewed them in ...
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1answer
133 views

How to create a new share link for Dropbox folder in Orangedox

Is it possible to create a new share link for a Dropbox folder with Orangedox?
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1answer
205 views

How do I monitor downloads in Orangedox?

I've loaded it up and run a test - I've downloaded a file from my account using Orangedox. I still have no notification that its been downloaded. How do I get a notification?
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2answers
905 views

Tracking file downloads from Dropbox

I was wondering if it is possible to track how many downloads were made from a file on my Dropbox. I discovered the Orangedox app and it seems that it is possible to create a link and track these ...