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Questions tagged [zendesk]

A suite of online customer engagement and help-desk software that includes Support, Guide, Connect, Explore, Help Center, Chat, Talk, and Message.

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How to unsubscribe from Zendesk “How would you rate the support you received?” automated follow up emails?

Is it possible to unsubscribe to Zendesk "How would you rate the support you received?" automated follow up emails, such as the screenshot below. I get loads of these and i cant see a way that i can ...
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Can Smart Reply be customized or influenced in any way?

Google rolled out a Smart Reply feature a while ago that gives me three possible replies depending on the content of the emails I get: I don't typically use those replies, however. I tend to be more ...