0

Facebook is charging me money on a daily basis without any kind of authorization.

I want to close FB Ads account and it's been so hard. I finally found the button and it doesn't seem to work on any browser. After I click nothing happens!

enter image description here

Do you think is a software bug? Any tips?

Improve this question
0

2 Answers 2

Reset to default
1

You should contact facebook support about this. They can probably make the change on the server side for you. Also try unchecking all and press save changes. If that doesn't work, report that to facebook support as well.

Improve this answer
7
  • Please help me man! I don't have FB personal account, just business account so I can't publish on FB foruns. I've read people that needed to cancel their credit card because of this! And now it simply wont work! facebook.com/ads/manage/settings.php?act=357755294301278
    – João Pimentel Ferreira
    Commented Jun 23, 2014 at 12:13
  • I contaced now my bank, and it is not possible to forbid FB from charging my credit card account! I need your help guys, FB is really a monster sucking money from clients
    – João Pimentel Ferreira
    Commented Jun 23, 2014 at 12:18
  • Have you unchecked all options as written in my solution, and saved that? It is important to know if that works or not.
    – LPChip
    Commented Jun 23, 2014 at 12:38
  • Yes, I uncheckd all options! Still doesn't work!
    – João Pimentel Ferreira
    Commented Jun 23, 2014 at 16:07
  • Can you try a different browser?
    – LPChip
    Commented Jun 23, 2014 at 16:50
0

With Firefox didn't work. I tried with Internet Explorer and it worked!

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.