My Dropbox folder is duplicated in Dropbox in another folder called dropbox. When I try to delete it from Dropbox online I get a message that it is too large to remove.
How do I remove this folder? It is using up all my space in Dropbox.
My Dropbox folder is duplicated in Dropbox in another folder called dropbox. When I try to delete it from Dropbox online I get a message that it is too large to remove.
How do I remove this folder? It is using up all my space in Dropbox.
Go into the folder and delete a smaller amount of the data at a time instead of attempting to delete the whole thing at once. For example, if the second "dropbox" has 20 subfolders within it, try deleting 5 of those at a time. Once the subfolders are cleaned up, you'll be able to delete the upper-level folder.
If you have Dropbox installed on a computer, you can delete the folder there and wait for it to synchronize.
Alternatively, contact Dropbox support and they can do it for you.