I am trying to create space in my Google Drive by deleting files but my usage statistics are still showing that my quota is almost used up. I deleted all my files in Google Drive and emptied trash; I deleted all my Gmail messages that are greater than 10Mb in size and emptied Spams and Trash. After this, I checked my storage at https://one.google.com/storage and found that only 6% of my free 15Gb is used (check image below).

enter image description here However if return to google drive, I still get that more than 50% of my space is used.

enter image description here What can I do? I desperately need at least 12Gb free space in my Google Drive.

  • It usually takes a bit of time for the statistics to catch up to reality. If you've emptied your trash, just be patient; it should catch up soon.
    – ale
    Oct 21 '19 at 12:51
  • How long is SOON? I did this last Thursday; that's 5 days ago! Oct 22 '19 at 6:23
  • Have you tried putting 12GB into your storage, and come up against an error message?
    – ahorn
    Oct 22 '19 at 7:56

Go to this link and get in touch with Drive Support, I'm sure they'll take care of it. There are chat and call options available. Hope this helps.

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