How can I permanently delete/cancel my Litmus account? I can’t find any info on how to completely delete my account.
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I searched for an answer and all I got was an article in their help center on how to cancel the subscription. Nothing on how to delete the account. So +1 to question.– psxlsCommented Nov 26, 2013 at 1:50
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Yeah, I know, I found that article as well, but it clearly says “Your account will still be accessible after cancellation.”, ergo my question.– AlexCommented Nov 26, 2013 at 7:43
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Try this link I have the same problem litmus.com/orders/169234/cancellations/new– user2175305Commented Jun 28, 2015 at 2:26
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2 Answers
I ended up contacting their support and asking for a complete deletion of the account.
What I did was:
- Create a disposable address in Yahoo!.
- Edit Litmus profile (https://litmus.com/identity/edit) and change my email address to the Yahoo disposable address
- Confirm the email-address-change request in Yahoo's inbox
- Then delete the disposable Yahoo! address
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This doesn't delete/cancel the account, just make it harder to recover access to it. Commented Oct 13, 2016 at 0:02