How can I permanently delete/cancel my Litmus account? I can’t find any info on how to completely delete my account.

  • I searched for an answer and all I got was an article in their help center on how to cancel the subscription. Nothing on how to delete the account. So +1 to question.
    – psxls
    Commented Nov 26, 2013 at 1:50
  • Yeah, I know, I found that article as well, but it clearly says “Your account will still be accessible after cancellation.”, ergo my question.
    – Alex
    Commented Nov 26, 2013 at 7:43
  • Try this link I have the same problem litmus.com/orders/169234/cancellations/new Commented Jun 28, 2015 at 2:26

2 Answers 2


I ended up contacting their support and asking for a complete deletion of the account.


What I did was:

  • Create a disposable address in Yahoo!.
  • Edit Litmus profile (https://litmus.com/identity/edit) and change my email address to the Yahoo disposable address
  • Confirm the email-address-change request in Yahoo's inbox
  • Then delete the disposable Yahoo! address
  • This doesn't delete/cancel the account, just make it harder to recover access to it. Commented Oct 13, 2016 at 0:02

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