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I have a personal domain and I use a mail account on it (it's not Gmail). Recently, all the emails I send (personal and business messages, not bulk) keep getting into the recipients Gmail Spam folder (I checked with several recipients).

Why is that and what can I do?

More info:

  • I checked and my domain is not in the blacklist.

  • When looking at the message in the Spam folder, it states "It's similar to messages that were detected by our spam filter". However, this is a personal message I wrote to someone - not a newsletter or a bulk message.

  • My sites and mail server are on a shared hosting service. But until recently I didn't have this problem.

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1 Answer 1

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OK, seems I SOLVED the problem for now. I'm posting here for anyone who encounters the same issue.

What I did was:

  1. Created PTR record in my domain's DNS settings

  2. Enabled DKIM in my domain's hosting

  3. Created SPF record in my domain's DNS settings (see explanation and examples at https://www.sonicwall.com/en-us/support/knowledge-base/170504417772166)

  4. Created DMARC record in my domain's DNS settings (see explanation and examples at https://www.sonicwall.com/en-us/support/knowledge-base/170504796167071)

You can use https://mxtoolbox.com/domain to check domain health and problems with DNS.

Good luck!

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