How can my wife explain to gmail that her name changed when we got married?

There does not seem to be a way to change my wife’s Gmail’s email address to use my surname.

Whatever I try her now incorrect gmail address is in the “senders” header and some email clients display the value of the “sender” header rather than the “from” header.

  • you cannot change an email address. Are you talking about the display name ?
    – phwd
    Commented Jul 16, 2010 at 20:43
  • 2
    @phwd, her email address is [email protected] Commented Jul 16, 2010 at 20:50

3 Answers 3


You cannot change an email address, you can change the display info, create a new account and/or add a second account.

It isn't possible to change your username once you've created an address, but there are some options to change the way your username is displayed.

The three ways to do what I think you are trying to achieve (change in the display name) at least change how the display name appears

  1. Changing the profile information in her Google Profile . This will affect all Google products.
  2. Changing it in her Google Account
  3. Gmail specific under Settings->Accounts and Import, edit info for all or just her default email address. Switch the option from (your name in Google accounts) to the desired display name.

Edit, saw your updates : Try creating a second account and use the Import option to get mail from her old address.

Update : Use the above settings for the display name. Import the new account [email protected] to the old account. Then in your Account and Import settings choose [email protected] as the default address to send mail as. Also switch this to enabled as well

Always reply from default address (currently [email protected])

This way

  • Recipients see the new address
  • She will always reply from her new address
  • Labels are maintained as the old account is being used.

From here you can slowly make the transition from the old address to the new address since she has over 30 labels.

  • 1
    You could also add the option to forward the old email to the new one in your list.. :)
    – Lipis
    Commented Jul 16, 2010 at 21:13
  • but we don't wish to loose all the lable and the last time I tried to inport email (with pop) gmail lost all the lables Commented Jul 16, 2010 at 21:14
  • @Ian: See the link in my answer. It discusses the label issue you mentioned. Commented Jul 16, 2010 at 21:18
  • If the labels were done by hand (manually) , then that would be an arduous task. How many labels do you have ?
    – phwd
    Commented Jul 16, 2010 at 21:24
  • @phwd, There are close to 30 or 40 lables as the account has been in use for a long time. Commented Jul 16, 2010 at 23:26

You can use a custom "From" address. And if you set it up to use gmail's SMTP, only the new address will be included in outgoing emails, with no reference to the old.


You can't change the email address, only the display name as mentioned. It sounds like this isn't what you want though - you want a completely new Google Account.

You would need to create the new account and then move the data, email and other Google services, over into the new account (see below)

On the old email, you could then add an auto-responder letting people know to use the new email, forward mail from the old account into the new one, or have the new email account check the old email account.

Archived info from http://knol.google.com/k/changing-your-gmail-username-or-email-address

It is not possible to change your username in gmail. The username is chosen at the time the account is created and is the permanent identifier of the account.

But if you need to use a different username, it is possible. You simply need to create a new account and move your content over from the old account. Here's how.

Step 1: Create a new account You should sign out from your existing account and then choose Create an account from the gmail login screen.

Step 2: Grab your mail from the old account Login to the new account you just created, go to the settings link in the top right, and choose the Accounts and Import tab. Gmail doesn't let you use its standard import feature to transfer from one account to another, so you'll need to use the Check mail using POP3 entry. Enter the following configuration:

Username: Your old gmail email address Password: Password for your old gmail account POP server: pop.gmail.com Port: 995 Always use secure connection: checked Label incoming messages: checked

This will pull over all your old mail and will continue to pull over new mail received at the old account until you disable it. It will not, however, save any label information. You will need to relabel your emails (or simply rely on gmail's search features to find messages).

If you absolutely need the old label structure, the only solution is to use an IMAP client to connect to both the old and new account and copy over folders/labels. But this solution can be tricky, because you can only copy over a certain (unspecified) amount of mail at a time. The non-Google program Gmail Backup might be able to assist with this process, but I can't vouch for its effectiveness.

Step 3: Export and import your contacts Login to the old account and follow the instructions on the Export Gmail contacts page. Remember the location of the saved file.

Login to the new account and follow the instructions on the Importing CSV files page using the file you just saved.

Step 4: Export and import your filters If you have many filters on the old account, you can use the Filter import/export feature of gmail labs to bring them to your new account.

Step 5: Non-Gmail Google account contents If you have other content in your Google account that you want to transfer (calendars, documents, photos, etc), you'll have to do this separately. The Data Liberation Front website has detailed information on how to export and import data from pretty-much every Google product.

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