I'm very new to Cognito Forms and I'm setting up my first form. I'm wanting to create a link to www.bit.ly/1xmHejd/. To do so, I create a Content field and used the Insert/Edit Link button. These are the settings for it:


After all that is done, I went to a live version of the form and clicked the link to make sure it is working. However, when clicking the link, it redirects me to https://www.cognitoforms.com/%22http://www.bit.ly/1xmHejd/%22 instead of just http://www.bit.ly/1xmHejd/. How do I remove the Cognito Forms portion of the URL? Is it possible?

  • 1
    I am a developer for Cognito Forms, we have not been able to reproduce this issue on with the information we have. Could you submit a support ticket so that we can take a closer look at your form.
    – Nicholas
    Commented Jan 14, 2015 at 13:30

1 Answer 1


It looks from the URL generated as if there is a space in front of the URL that you're entering.

Often a blank space is represented by %22 in URLs.

First thing I'd check is that there's not been an extra space pasted in there by accident.

  • 1
    %22 is the code for a double quote ("). From the screenshot William is showing no double quote in front of his link, so this does not really make a lot of sense.
    – Nicholas
    Commented Jan 14, 2015 at 13:29
  • 1
    Ah, my mistake. %20 is a space. I thought I was on to something there :/
    – alexcowles
    Commented Jan 15, 2015 at 10:37

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