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Gmail is still delivering muted emails to my Priority Inbox's "Unread" section, despite the fact that I don't have any filter that would tell it to do this, and despite the fact I'm not in the recipients list.
(It's from a Google Group.)

Why is this?

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2
  • Could you please search for in:inbox is:unread and let me know if the same messages turn up in that search?
    – Sarah Price
    Commented Apr 6, 2012 at 23:08
  • The muted conversation, with the Inbox, Muted, and Google/Groups labels.
    – user541686
    Commented Apr 6, 2012 at 23:12

1 Answer 1

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Could you please search for in:inbox is:unread and let me know if the same messages turn up in that search?

If they do, then the problem is that the message is being delivered to your inbox. Being labeled "Important" can bypass other filters in Gmail. You can control this option on the Inbox tab of your Settings by selecting "Don't override filters."

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2
  • The muted conversation, with the Inbox, Muted, and Google/Groups labels.
    – user541686
    Commented Apr 6, 2012 at 23:12
  • 2
    I have the same issue, where muted conversations come to my inbox despite my address not appearing in the to:, cc:, and bcc: fields. It's been an issue for years. I already have the "Don't override filters" setting selected. My solution was to create a google apps script that searches for muted threads and archives them. This is not an explanation of gmail's behavior, so I am not posting it as an answer.
    – Paul de Barros
    Commented May 1, 2018 at 17:21

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