I have a Google Business subscription for a custom domain. I want to use Google groups to collaborate the emails for a particular purpose. For example I want the Google Group to manage all the job applications.
I have setup a Group named as
HR and set the posting authorization to public. Now anyone can post to the email
The problem is the Group members (HR guys of my company) have to go to the group to post reply to the candidate. If they do it by replying the email, the reply gets directly to the candidate and doesn't get posted to the group at all.
There're more than one HR guy who'll be tracking the candidate. So if the replies are posted directly to the candidate another HR won't be able to tell if the candidate have been taken care of.
So in short, what I want is the email reply should post a reply on the candidate's original post in the group so that the user can get the reply as well as the reply gets posted on the group for the records.
Is it possible to do or not and if yes, how can I do that?