Questions tagged [account-recovery]

For questions about recovering access to a user account

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17 views

account review during COVID-19 [closed]

It's been over a month now, still waiting for the facebook to rewview my ID that they asked. How longer is it going to take? Why was i blocked from accessing my own accout when i had not posted any ...
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43 views

How can I get back my Facebook account?

Today, my account was disabled. I asked folks online for help. Someone reached out and was able to get me a security code which fb sent to my email. It says: “To help us confirm your identity on ...
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41 views

I have an old gmail account and I can't get access to my emails [duplicate]

I have an old gmail account don't remember the password. Have tried the recovery steps still can't get access. Can someone please help
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73 views

Facebook Security Code - Which Browser?

I REALLY need help! I forgot my password to FB, so I went through the recovery process. The only valid contact information was my cell number as my email contacts are no longer valid. I did set up ...
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156 views

How can reuse my gmail username of permanently deleted

In 2015, I created an Instagram account with my Gmail, later changed the original Gmail with my new Gmail on Instagram, and permanently deleted the old Gmail! Now, five years, Instagram wants me to ...
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34 views

Instagram gmail

In 2015, I created an Instagram account with my Gmail, later changed the original Gmail with my new Gmail on Instagram, and permanently deleted the old Gmail! Now, five years, Instagram wants me to ...
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1answer
342 views

Is it possible to access a Google account using a recovery address without changing the password?

I realized that the password of one of my Google accounts has probably been compromised for more than a year or so. I already changed the password of that account, however I am worried about other ...
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94 views

How to retrieve files being held hostage by OneDrive?

I've recently encountered a very frustrating issue where all of my friend's important documents were on OneDrive when he had a compromised Microsoft account. I called many Microsoft numbers to reset ...
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0answers
219 views

How do you reset a lost Facebook password?

*See edited info at the bottom. I've been trying to reset my Facebook password for the last months with no luck. According to this FAQ, you have to go here to reset a lost password. The first wrong ...
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385 views

Google account can't login because I forgot the password hint question. Even with the password remembered. What can I do?

I have an account named some1234.com@gmail.com (some1234.com is a domain owned by me, but this is a placeholder) Current situation of mine: I have the password. I am sure of this. I own the domain ...
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189 views

How to recover Instagram handle using Facebook page?

I lost access to my mail which I used to sign in to Instagram (business) handle. Now can I use my Facebook page linked to that Instagram account to recover it?
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245 views

Recovery Code being sent to previous Employer Email id

I have been struggling past more than a year now to recover my password. I put the code recieved on my phone. Then on next page it says try another way and asks to recover code..where it is sending ...
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1answer
257 views

Can I change the email for my steam account without logging in?

I made a Smurf account a while back and forgot my email. Now I can't log in because I forgot the Username/password and email. So is there anything I can do to get it back? I have the account as a ...
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414 views

Attempt to access the mailbox redirects to https://www.google.com/intl/en/gmail/about/; cant simply sign in again

A friend of my aunt says that she is still logged in to her Google account (or at least going to google.com says so) but she cannot simply access her mailbox as she used to. Clicking 'Gmail' on google....
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207 views

Facebook account recovery

I am helping a relative of mine (Ben) to login to his account. Ben's account is two factor enabled but Ben didn't save the backup codes. We did a account recovery. Facebook emailed Ben the reset code ...
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1answer
331 views

Recovering an ancient YouTube account

I have a YouTube account that dates from at least 2011, before the Google Accounts were fully integrated. I know the username and the email address, but not the password. Here's where it gets tricky....
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41 views

SOMEONE CHANGE MY BOSS GMAIL ACCOUNT PASSWORD AND PHONE NUMBERY [duplicate]

Please i need help to recover my boss email account some hackers change the password and phone number how can i recover it back
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90 views

Can't sign in my gmail account [duplicate]

I just reset my phone by mistakely. I remember my gmail I'd but not password. And the number which were I added to my gmail I'd Is also not working. The google saying that this account is not found
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336 views
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272 views

I forget my Gmail password. How do I recover it? [duplicate]

I want to recover my Gmail password and am unable to recover that please help me.
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1answer
2k views

How do I recover my email account [duplicate]

I need help recovering my old accounts and I have a bunch to find and I've tried looking up by phone number and it didn't work
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0answers
192 views

I’ve forgotten my google account details,how can I recover? [duplicate]

I want to recover my google account deatails to access my new smart tv
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66 views

How to retrieve Google lost account [duplicate]

My phone was stolen for2 3 months ago and now I've forgot my google play games password n g mail
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0answers
38 views

I have tried everything [duplicate]

I have been trying to get into my Facebook account and it keeps telling me that I have to have my second authorization code which I cannot access anymore so what do I need to do I have been sent ...
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442 views

Recover Twitter account signed up with phone number only

I have signed up my Twitter with my phone number only and no email. Now I forgot my username and I can't access my account because there's more than 1 account registered with my phone number. I have ...
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1answer
239 views

Microsoft Outlook 2016 Error 0x800ccc0e

I changed my password for my Outlook account on my phone. Now I can't update my inbox on my computer. When I try and send/receive all folders I am getting an error message (Error 0x800ccc0e). I tried ...
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645 views

Unable to access my Twitter account

I tried to login to my Twitter account but I got this message from them! Once I clicked on the "Call me" button, it would bring "sorry, the request failed. Please try again later." I've tried all ...
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1answer
2k views

how do I recover my previous google account? [duplicate]

Out of desparation I opened a new google account an hour ago because I was getting nowhere trying to recover my old one which worked fine yesterday
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45 views

Recover my account [duplicate]

pls can i recover my gmail account, my phone got stolen and i have to retrieve an important mail, so how can i in anyway get it, cause i have try my numbers,my last password and even send the email ...
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2answers
2k views

Preventing someone from trying to steal my Gmail account using account recovery

Gmail is asking me if it's me that's trying to recover my account (from another continent!) and I of course say no every time (happens every few days, always from the same place). Am I at the mercy ...
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1answer
1k views

Recovering deleted Gmail account [duplicate]

Can someone please let me know if I can reopen my old Gmail address? I deleted it about 2 years ago. I need to use this email again as I posted comments on YouTube video that I need to look at again. ...
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1answer
2k views

How can I create a new password for my Gmail account?

How can I create a new password for my Gmail account?
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1answer
1k views

How to reset password without phone [duplicate]

My mobile phone has been stolen and I have blocked my number and bought a new sim with same mobile number. When I reset password and followed the instructions, it shows at the end of page: Google ...
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0answers
80 views

Cannot recover my account in any way [duplicate]

I cannot recover my Gmail account password in any way. It asks me when I created my account month/year. I have no idea. Also sends verification code and says it cannot identify my account. I also ...
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0answers
640 views

Suspicious sign-in prevented on Google account after changing password

Yesterday I received a "suspicious sign-in prevented" email on my University google account. The email said that someone used MY PASSWORD to access my google account from a suspicious app. I ...
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0answers
1k views

How to restore Gmail password if I still have an access to this account by redirection

I added another Gmail account to my primary Gmail account years ago through the Accounts and Imports option. I can get and send emails to/from this account, but I cannot log in into this account ...
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0answers
40 views

Google sign in with 2 step verification but no longer have that number [duplicate]

I have a Google account that has over a thousand pictures of my daughter that was killed last year at the age of 23. My back up phone number was that of friend who also passed away around the same ...
2
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0answers
2k views

How can I get Google account recovery to recognize an email address with periods?

Okay so I have two Gmail accounts: one is for business and one is for personal use. Let's just say my business account is jane.doe@gmail.com, and my personal is johnsmith@gmail.com. These are all old ...
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1answer
6k views

Gmail account phone number change

How can I edit my contact number in Gmail account? there is no option coming to edit it. The option is coming that recovery number and send a verification code but I can't get it because my number has ...
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1answer
3k views

Removing Gmail Recovery Options as G Suite Super Admin

I am a Super Admin for my company's G Suite. I need to access the inbox of a former employee. Despite resetting the password, an attempt to log in says that my computer is not recognized and it ...
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1answer
1k views

Account Recovery for Gmail failure

My private gmail account didnt recognize my password, answered all account recovery questions and it says it cannot recognize my account but i still have access to my email on my phone? I use this ...
3
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1answer
3k views

How can I get back a Gmail account I deleted forever 10 days ago?

10 days ago I deleted forever by mistake a Gmail account that I need to recover (in the next couple of days). Is this doable? And if yes, how?
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1answer
500 views

Can't log into my Blogger account

I haven't been able to log into my Blogger account for my blog or into the Gmail of the same account. I remember the recovery mail that I'd connected and I've tried using the account recovery several ...
0
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1answer
9k views

How to login on Gmail without the phone? [duplicate]

My phone was stolen, I'm trying to login to Gmail, but since Gmail sends a code when you log in I can't get the code. I still know my password but it still asks for the code. I tried my recovery mail ...
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0answers
838 views

Facebook - ask three friends to confirm your account

I'm in a very stupid situation. I'm not much into social networks and I have tried to created and account on Facebook three times over these years. Every time I end up blocked without a way to recover ...
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0answers
1k views

Select how you want to unlock your account: Unlock e-mail sent

When I went to reset my spam trap account on iCloud, to see how it operates, I was presented with: and: Why is my "real" account worse-protected by not allowing me to reset the password? My "spam ...
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770 views

Choose the option to reset your security questions

I expect to see: but see: and then: Not knowing the phone number, how do I proceed? The clear, explicit, and wrong directions specify: Reset your security questions Go to iforgot.apple.com. ...
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1answer
403 views

Facebook Information

A new feature that permits downloading our Facebook information seems to be a very interesting feature, but I have a question: If we download our information, and after that my Facebook account was ...
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2answers
7k views

Where do I input Facebook's recovery codes?

I don't have any problem with my account at all, all 100% fine. I'm just trying to TEST the recovery codes of this page. When clicking on "show codes", I can see the 10 alphanumeric two word codes ...
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2answers
554 views

Is it possible to contact Facebook asking them to recover an account?

If someone can't recover his Facebook account by any mean. Is it possible to send his ID to Facebook and ask them to recover his account? Because earlier this year I filled a form asking Facebook to ...