Questions tagged [account-recovery]

For questions about recovering access to a user account

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Does initiating Google account recovery immediately log you out of logged-in Gmail accounts?

I plan to initiate Google account recovery, but I'm still logged in to Gmail on my older model iPad and my iPhone. Will initiating account recovery immediately log me out of Gmail on my iPad and ...
Sarah Gillespie's user avatar
0 votes
0 answers
176 views

How do I recover access to my account?

I have a Google account with its recovery address set to a Yahoo address. Both of my Google and Yahoo accounts were hacked, and I can't login because the passwords no longer work. I have tried ...
Osmanu Dadzie's user avatar
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0 answers
10 views

Can't log in to my LinkedIn account [duplicate]

I've attempted to login to my LinkedIn account but I was told I will get a verification code to log in. However, the code wasn't sent to me. My email address is old and not in use. How can I get ...
Artee's user avatar
  • 1
2 votes
0 answers
61 views

How to recover Google account if you lose your phone number? [duplicate]

I tried to log in to my Google account but after typing in the correct email and password, Google demands me to enter SMS code sent to my phone number attached to the account. However, I already lost ...
Blaszard's user avatar
  • 200
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0 answers
15 views

How does one answer questions about G-Mail account for recovery? [duplicate]

Question originally posted provides specific details not answered by 9-year-old question to which it redirects without notice. Having sensibly jumped right to the answers, I only noticed it wasn't my ...
Guest's user avatar
  • 9
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0 answers
37 views

How do I recover a Gmail account? [duplicate]

I haven't used Gmail in a long time, but want to save it from deletion on June 1. I forgot my password for a bit, and tried to recover it thru Q&A, but, on starting with "Try Another Way,&...
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0 votes
1 answer
63 views

Was Microsoft Account Recovery Code de-emphasized, or has it always been?

I know this feature still exists, because I learned about it today in Microsoft Account -> Security -> Security -> Security Settings. I tried searching Microsoft Account Recovery Code on ...
sourcejedi's user avatar
0 votes
0 answers
7 views

Disable Google 2FA when authenticator is lost [duplicate]

I have a Google account where I have set up 2 step verification, with a phone number and Google Authenticator. However, recently, I have lost the TOTP details used for the "Google Authenticator&...
LCZ's user avatar
  • 101
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0 answers
239 views

Facebook won't let me recover my account via SMS [Facebook is acting weird]

I have a Facebook account for 6 years. My phone number and e-mail are registered and confirmed in my account. 2 years ago I bought a new phone and logged into my account. 2 years later (yesterday) I ...
firstlord's user avatar
1 vote
0 answers
1k views

Instagram account hacked, two factor authentication set up by hacker

Apologies if I’m not posting this in the appropriate community. Recently my sister’s email account was hacked and the hacker gained access to her Instagram account. We have gotten back into her email ...
user1148178's user avatar
1 vote
0 answers
94 views

How to recover gmail account without password? [duplicate]

I've changed one of the gmail passwords of one of my accounts and since forgotten it. I have tried using an old password and Google says that I have changed it. I have acess to gmail on my phone from ...
Khezerath's user avatar
1 vote
0 answers
179 views

How to recover an hacked Facebook profile

I need to recover a facebook account that has been hacked. After extensive search on the web I couldn't find a solution. What they did Months ago the account was violated: email, password and the ...
momi94's user avatar
  • 11
1 vote
0 answers
83 views

I can't sign in to Linkedin account because my email address is no good anymore

It's been a year since I used Linkedin, and my email address is no longer available because I cancelled my GoDaddy account, which hosted that email address. How can I reach Linkedin customer service ...
Doug Null's user avatar
  • 141
1 vote
0 answers
2k views

How login to my Facebook account when I am not sure of email, phone or password?

I can not login to my account that has my image. Unfortunately, I am not sure about the email or phone I used when creating the account. I tried every email and phone I remember but it did not work. I ...
Eslam's user avatar
  • 111
1 vote
0 answers
125 views

Can I retrieve an old WhatsApp account with a different phone number?

I have deleted my old WhatsApp account after changing my number thinking I can retrieve it once I set it up with my new number. But I can't. I really need some of the messages from my old account......
user292068's user avatar
0 votes
1 answer
27 views

Instagram could not login [duplicate]

My phone and sim is lost . I cannot login to my Instagram account as verification code is sent to sim which I have deactivated and to my mail ID which I cannot access. How can login to my Instagram
user291020's user avatar
1 vote
0 answers
137 views

I have been locked out of a Google account because I changed phone numbers [duplicate]

I have an old Google account I would like to get into. I know to a certainty the following: username password phone number I registered the account with I changed phone numbers so I can't receive ...
potionpot1's user avatar
0 votes
2 answers
902 views

Cannot complete Google's "Verify your account" with SMS

I'm trying to verify my account as: https://support.google.com/accounts/answer/114129?hl=en Now, I can login to gmail and send and receive messages. However, I cannot update the verification phone ...
Nicholas Saunders's user avatar
1 vote
0 answers
784 views

Gmail won't let me in despite correct password (device not recognized)

Gmail won't let me sign in to my old account which I haven't used for years (last time used probably even in different country). After providing correct password it responds with: I don't have this ...
overdriven's user avatar
0 votes
1 answer
1k views

Can I get back a deleted Gmail account after a long time if I still have access to its recovery email?

I have a Gmail account which has been deleted for over a year and not been recovered. Lets call it 'X'. I also have another Gmail account which is the recovery email for 'X'. I still have access to it....
Shashwat Tomar's user avatar
0 votes
0 answers
554 views

Is it impossible to access old Google accounts even with access to all credentials (no 2FA set up)?

I have two old Google/Gmail accounts which I haven’t used in a long time. I’ve been trying to log into them again on several occasions over the past few months (even using different browsers), without ...
Socob's user avatar
  • 173
0 votes
1 answer
754 views

Google account recovery when hacker has added their phone [duplicate]

About 15 minutes ago someone managed to log in to my gmail account, and then added their phone number. I tried to follow the suggested steps but the problem is when it gets to the recovery part google ...
User785623's user avatar
0 votes
1 answer
262 views

How to identify the Super Admin email of your GoogleApps

Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now. We are trying to add new users, how can we add new users to ...
Transformer's user avatar
0 votes
1 answer
2k views

I can't get password reset for LoL on Outlook

I have an outlook email for many years that receives all emails as expected but recently I needed to reset my password for a League of Legends account. The password reset email never appears. Not in ...
Micheal Smith's user avatar
1 vote
0 answers
109 views

Recovery Instagram page

Just logged in to Instagram with my number(Not connected to email and Facebook either). Now I have forgotten my password. When I forget the password, it sends me a page recovery link, but the problem ...
Younes Khorablou's user avatar
1 vote
0 answers
865 views

How can I find my Outlook account using phone number only

I have created my Outlook mail before 2.5 years. Now I have forgot the email and password. I have only mobile number with me what I used while created account. I have tried this link: https://account....
r15's user avatar
  • 119
0 votes
1 answer
275 views

Locked out of Facebook [duplicate]

I no longer have access to the phone number not email address that I used to create my account and I have sent a copy of my ID to Facebook several times and still didn't get a response. What should I ...
Shannon Coryat's user avatar
1 vote
1 answer
735 views

Help me get back into my account [duplicate]

My old phone was lost or stolen so I'm trying to log into my Google account from a different phone but I dont remember my pass word and I didnt have a recovery email..I tried to use my girlfriends ...
Corey willims's user avatar
0 votes
1 answer
811 views

Facebook login hacked; how to regain access to my account

I think my Facebook has been hacked as I can no longer log in. I no longer have the email associated with the Facebook . I have tried to reset password by sending messages to friends and getting codes....
Lisa's user avatar
  • 1
1 vote
1 answer
247 views

Dropbox paid account that has email deleted

In brief How to recover Dropbox account that has email deleted? Details I have purchased my Dropbox account to Plus and been using it and love it. Until last month, the email account I used with this ...
Nam G VU's user avatar
  • 3,594
0 votes
0 answers
199 views

Forgot Yahoo password, but auto-signed in

I've forgotten my Yahoo password. I can already see from the similar questions box that this is a common question on this site. But fortunately, my situation is better than most: I'm already signed in,...
J.D.'s user avatar
  • 1
0 votes
1 answer
420 views

Is it safe to sync passwords that have been deleted on another device?

A little while ago, I deleted my passwords in Google Chrome, thinking that this would only apply to that particular device. Unfortunately, I found that this action had been synced to all devices, ...
John Gowers's user avatar
0 votes
0 answers
8k views

i am trying to reset my messenger password without having a Facebook account i am doing all the step with success but the process still failed?

Ok here is the steps that I follow. First of all, I click on forgot password field. In a box will pop up with the original phone number or email address you used to sign up initially, it asks me to ...
Panagiotis Drakatos's user avatar
0 votes
1 answer
786 views

Where do I use the unique code to get back in to Facebook? [closed]

Luckily I can still get in on my phone, but it's suddenly using an old, discontinued, company email. I went through all the steps with Facebook and they have "mailed" me a 6 digit code, but ...
Penny Johnson's user avatar
-1 votes
1 answer
645 views

Is it possible to access a Google account using a recovery address without changing the password?

I realized that the password of one of my Google accounts has probably been compromised for more than a year or so. I already changed the password of that account, however I am worried about other ...
CluelessNoob's user avatar
1 vote
0 answers
314 views

How do you reset a lost Facebook password?

*See edited info at the bottom. I've been trying to reset my Facebook password for the last months with no luck. According to this FAQ, you have to go here to reset a lost password. The first wrong ...
Hache_raw's user avatar
  • 111
4 votes
0 answers
222 views

How to recover Instagram handle using Facebook page?

I lost access to my mail which I used to sign in to Instagram (business) handle. Now can I use my Facebook page linked to that Instagram account to recover it?
Pradyumna Bawankule's user avatar
0 votes
1 answer
676 views

Recover Facebook account, without access to email and

We have the following scenario: Alice is authenticated on Facebook on her phone. She forgot the password of her Facebook account Can't access the email associated with the Facebook account and does ...
Ionică Bizău's user avatar
0 votes
1 answer
293 views

Can I change the email for my steam account without logging in?

I made a Smurf account a while back and forgot my email. Now I can't log in because I forgot the Username/password and email. So is there anything I can do to get it back? I have the account as a ...
Granit's user avatar
  • 9
1 vote
1 answer
2k views

Recovering an ancient YouTube account

I have a YouTube account that dates from at least 2011, before the Google Accounts were fully integrated. I know the username and the email address, but not the password. Here's where it gets tricky....
ferret's user avatar
  • 171
0 votes
1 answer
2k views

How do I recover my email account [duplicate]

I need help recovering my old accounts and I have a bunch to find and I've tried looking up by phone number and it didn't work
Audra Smith's user avatar
0 votes
0 answers
4k views

Cannot login to www.messenger.com but can login to Facebook Messenger Android app

I installed Facebook Messenger but I do not have a "regular" profile at Facebook for privacy reasons. Now FB Messenger will not let me log in at www.messenger.com but my password is correct because I ...
Niklas Rosencrantz's user avatar
0 votes
1 answer
282 views

Microsoft Outlook 2016 Error 0x800ccc0e

I changed my password for my Outlook account on my phone. Now I can't update my inbox on my computer. When I try and send/receive all folders I am getting an error message (Error 0x800ccc0e). I tried ...
A. L.'s user avatar
  • 1
-3 votes
1 answer
3k views

how do I recover my previous google account? [duplicate]

Out of desparation I opened a new google account an hour ago because I was getting nowhere trying to recover my old one which worked fine yesterday
carrol thornby's user avatar
2 votes
2 answers
5k views

Preventing someone from trying to steal my Gmail account using account recovery

Gmail is asking me if it's me that's trying to recover my account (from another continent!) and I of course say no every time (happens every few days, always from the same place). Am I at the mercy ...
lewikee's user avatar
  • 23
1 vote
1 answer
1k views

Recovering deleted Gmail account [duplicate]

Can someone please let me know if I can reopen my old Gmail address? I deleted it about 2 years ago. I need to use this email again as I posted comments on YouTube video that I need to look at again. ...
Alfred's user avatar
  • 11
-1 votes
1 answer
1k views

How to reset password without phone [duplicate]

My mobile phone has been stolen and I have blocked my number and bought a new sim with same mobile number. When I reset password and followed the instructions, it shows at the end of page: Google ...
Adarsh sen's user avatar
-1 votes
1 answer
597 views

Lost phone contacts after deleting Gmail acount

How can I restore my Gmail account once I've deleted it and it's been almost a month since I deleted from my iPhone 10? I have lost most of my important contacts and no other way to recover
Cassie Kirkland's user avatar
2 votes
0 answers
1k views

How to restore Gmail password if I still have an access to this account by redirection

I added another Gmail account to my primary Gmail account years ago through the Accounts and Imports option. I can get and send emails to/from this account, but I cannot log in into this account ...
Flot2011's user avatar
2 votes
0 answers
2k views

How can I get Google account recovery to recognize an email address with periods?

Okay so I have two Gmail accounts: one is for business and one is for personal use. Let's just say my business account is [email protected], and my personal is [email protected]. These are all old ...
rutuehurhu's user avatar