Questions tagged [account-recovery]

For questions about recovering access to a user account

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72 views

Cannot recover my account in any way [duplicate]

I cannot recover my Gmail account password in any way. It asks me when I created my account month/year. I have no idea. Also sends verification code and says it cannot identify my account. I also ...
-1
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0answers
41 views

Cannot access google account [duplicate]

I have an account associated with an email. I have forgotten the password. It is associated with a mobile phone that I no longer own. I go through the steps looking for another way to verify. I ...
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0answers
189 views

How do I log other connected Facebook users out from my Instagram account?

My Instagram account has been shared across the company and some of the staff have linked it to their Facebook, despite requiring 2FA and changing the password, those who have linked the account to ...
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0answers
299 views

Suspicious sign-in prevented on Google account after changing password

Yesterday I received a "suspicious sign-in prevented" email on my University google account. The email said that someone used MY PASSWORD to access my google account from a suspicious app. I ...
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0answers
34 views
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0answers
22 views

How do I access to my Old Yahoo Account [duplicate]

Can you please guide me for steps to access my old Yahoo account. I don't remember my passwords of accounts associated with my Yahoo account. I have tried many options of 'Help' but in vain. Kindly ...
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0answers
839 views

How to restore Gmail password if I still have an access to this account by redirection

I added another Gmail account to my primary Gmail account years ago through the Accounts and Imports option. I can get and send emails to/from this account, but I cannot log in into this account ...
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0answers
36 views

Google sign in with 2 step verification but no longer have that number [duplicate]

I have a Google account that has over a thousand pictures of my daughter that was killed last year at the age of 23. My back up phone number was that of friend who also passed away around the same ...
2
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0answers
1k views

How can I get Google account recovery to recognize an email address with periods?

Okay so I have two Gmail accounts: one is for business and one is for personal use. Let's just say my business account is jane.doe@gmail.com, and my personal is johnsmith@gmail.com. These are all old ...
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1answer
2k views

Gmail account phone number change

How can I edit my contact number in Gmail account? there is no option coming to edit it. The option is coming that recovery number and send a verification code but I can't get it because my number has ...
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1answer
1k views

Removing Gmail Recovery Options as G Suite Super Admin

I am a Super Admin for my company's G Suite. I need to access the inbox of a former employee. Despite resetting the password, an attempt to log in says that my computer is not recognized and it ...
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0answers
88 views

Account recovery [duplicate]

I have tired 3 times to get into my Google account. I don't remember the password and the security question is not one I put in. Can you please help me recover my account? I lost my phone and need to ...
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1answer
985 views

Account Recovery for Gmail failure

My private gmail account didnt recognize my password, answered all account recovery questions and it says it cannot recognize my account but i still have access to my email on my phone? I use this ...
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1answer
344 views

Can't log into my Blogger account

I haven't been able to log into my Blogger account for my blog or into the Gmail of the same account. I remember the recovery mail that I'd connected and I've tried using the account recovery several ...
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1answer
3k views

How to login on Gmail without the phone? [duplicate]

My phone was stolen, I'm trying to login to Gmail, but since Gmail sends a code when you log in I can't get the code. I still know my password but it still asks for the code. I tried my recovery mail ...
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0answers
759 views

Facebook - ask three friends to confirm your account

I'm in a very stupid situation. I'm not much into social networks and I have tried to created and account on Facebook three times over these years. Every time I end up blocked without a way to recover ...
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0answers
952 views

Select how you want to unlock your account: Unlock e-mail sent

When I went to reset my spam trap account on iCloud, to see how it operates, I was presented with: and: Why is my "real" account worse-protected by not allowing me to reset the password? My "spam ...
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0answers
696 views

Choose the option to reset your security questions

I expect to see: but see: and then: Not knowing the phone number, how do I proceed? The clear, explicit, and wrong directions specify: Reset your security questions Go to iforgot.apple.com. ...
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0answers
630 views

Google recovery doesn't send a code to my iPhone

I'm trying to reset my Google password on my Mac laptop. After I type in my last remembered password, I get a message that I will get a reset code sent to my iPhone. But it never comes. I get my ...
-1
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1answer
355 views

Facebook Information

A new feature that permits downloading our Facebook information seems to be a very interesting feature, but I have a question: If we download our information, and after that my Facebook account was ...
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0answers
35 views

Facebook and Messenger password recovery [duplicate]

I can't remember my Facebook password account or my Messenger account? How can I recover it?
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2answers
463 views

Is it possible to contact Facebook asking them to recover an account?

If someone can't recover his Facebook account by any mean. Is it possible to send his ID to Facebook and ask them to recover his account? Because earlier this year I filled a form asking Facebook to ...
0
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1answer
226 views

Is it possible to login to Facebook From Facebook messenger?

Someone is logged out of Facebook and can't access it, long story, but he's still logged in to messenger. Is it possible to log in to Facebook mobile app, by using Facebook's messenger session, ...
1
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1answer
16k views

How to open facebook.com/recover from the mobile app?

Someone forgot his Facebook password, he got logged out but is still logged into Facebook messenger. He wants to login again. He has 2 methods of recovery: Send password to email, and he can't do ...
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0answers
347 views

how can i log in to my Instagram account without the confirmation code sent to my phone?

I'm having troubles trying to log in to my Instagram account. I have my email available and my Instagram account linked to my Facebook. The problem is when I try to log in, it keeps asking me for a ...
-1
votes
1answer
3k views

Maximum number of Google accounts using the same mobile number

I have created a few Google(Gmail) accounts for separate purposes. I often provide my primary Gmail account and my (only) mobile number as the recovery email and phone number. My concern is that at ...
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0answers
29 views

I have been locked out of my G mail account Hangouts and e-mail [duplicate]

I have been locked out of my G mail address account and E-mails and hangouts my wife is overseas in the military and I desperately need to message her on hangouts. I do not own a cell phone only a ...
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votes
1answer
5k views

Gmail account recovery [duplicate]

I'm trying to recover my account. I still have the phone number associated with my account. However, when it texts me Gmail recovery code to that number, it still won't let me in... it makes no sense.
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0answers
28 views

How to recover my Gmail account [duplicate]

I was ask 3 questions I verified my recovery email but can't access it I provided month and year I established my Gmail then they said they needed more time I provided them with. My new Gmail and they ...
-1
votes
1answer
2k views

Got logged out of account, don't remember password and don't have the email address or phone number listed [duplicate]

Can't get into my account can't remember password and don't have email account and phone # on account
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1answer
728 views

How to recover account on Project Euler?

I've forgotten the password I used years ago and they don't seem to have a password reset feature. Instead, it says: If you have forgotten your username and/or password and you have generated an ...
-2
votes
1answer
2k views

How do I recover my Facebook page without being able to access the email associated with the page

I have been a victim of Facebook page hacking and I don’t know how to get my page back. Please help me get my page back I don’t know how to get in the email and I don’t have the phone numbers
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1answer
836 views

How can I regain access to my Facebook account?

I attempted to log into my Facebook account from my cell phone. I didn't know that my cell phone wasn't connected to my Facebook account. I am now blocked from my account because of this. I'm being ...
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0answers
238 views

Outlook.com Web App Recovery Code

Call me paranoid, but if someone gained access to my recovery code (either physically, or via spyware as I printed it out), would they be able to permanently lock me out by changing my security info (...
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0answers
8k views

Facebook wants my phone number to let me in

All of a sudden I'm unable to access my Facebook profile, I'm asked to provide my phone number to be sent a verification code. I don't want to give Facebook my phone number, but I can't find another ...
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1answer
882 views

How to recover Yahoo! account [duplicate]

I made a Yahoo! account a while ago, and I thought I was just going to use it for small stuff, but I ended up depending on it very heavily. Since I was going to use it only for small stuff, I didn’t ...
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0answers
4k views

Reset Facebook password

My wife forgot her Facebook password and we thought that we will set new password using reset password. So she logged out from her Android Facebook app and now we are not able to reset the password. ...
3
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0answers
1k views

How do I make a Google account my default when I can't sign out of other accounts?

My school blocked the thing where we can switch our accounts (although I found a way to sign in to my other accounts) and I hate having to change my account every time I want to do something. How do I ...
-1
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1answer
4k views

Locked out of Gmail account/I have tried too many times [duplicate]

I have been locked out my Gmail account for the last 36 hours because Google complains that I have tried to log in too many ways. I have three different devices home so that would stand a recently yes....
1
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1answer
502 views

Lost account info

My email account was deleted. Now I can't access my Facebook because the username was Gmail. I don't have the same phone number to get code and don't know the answer to the security question. What do ...
0
votes
1answer
8k views

How can I recover my Twitter account password without my old phone?

My phone was lost. I remember my email and my number but I can't receive my notification code because I lost my phone two years ago. How can I receive my account password?
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1answer
2k views

Have lost all Google information to allow me to sign into my Google accounts [duplicate]

Have been trying to login to my accounts and not able to as I have forgotten all emails, passwords, username and how I sign up as per name. Have no idea estimated (date) when I signed up but has been ...
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2answers
61k views

How can I regain my Instagram account after the phone number got invalid?

My Instagram account has been suspended by the Instagram team, possibly because I had not used it for a while, and I tried to log in from within a different region from where I used to do. When I ...
-2
votes
1answer
16k views

How do I recover my Gmail account without using two-step verification? [duplicate]

Two-step verification is turned on and I can't get in to my Google account. How can I recover my account?
-2
votes
1answer
2k views

Google won't accept password [duplicate]

I have two Gmail accounts: a personal and a business one. I recently revised my passwords. Things went well. Suddenly Google refuses my passwords. I go through the security steps, but they all require ...
1
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1answer
7k views

How to recover Facebook account using email, not phone number

I forget my Facebook password and I want to recover it. But when I recover the password, they send the verify code (6 digits) to the phone number that I no longer use. I opened my Facebook account ...
-3
votes
1answer
4k views

Accessing my Gmail account without going through Google sign in and not remember password [duplicate]

I cannot access my Gmail account inbox Access please help me
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votes
2answers
452 views

Recovery of account when been blocked

Facebook has blocked my account without any notice. How can I recover my account?
-2
votes
1answer
10k views

Reopening a deleted Gmail account

How can I retrieve a deleted account? I used it a few years ago. I can remember the e-mail but not the password. When I tried to enter a certain password which I used (as far as I remember) it says: ...
1
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1answer
1k views

What to do if my Google account has been compromised?

I have been getting alerts on emails that I have never sent. And when I look in to it further it shows a Facebook or Google+ group. Are there steps that can be taken to recover my account?