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Questions tagged [account-recovery]

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My Primary Google Email Address Has been Taken Over [closed]

My primary Google email address has been hacked. Someone, somehow, added an email address to my Google account. I was quick enough to access my account and remove it. My problem now is, that I now no ...
Aran Hannah's user avatar
0 votes
1 answer
17 views

How many "special characters" are there in the ASCII character set? [closed]

Website passwords often require at least one character from each of the following classes of character: Big uppercase letters (ABC...WXYZ) Small lowercase letters (abc...wxyz) Numbers (0123456789) ...
Theodore Shepard's user avatar
-1 votes
1 answer
102 views

Does Google Account Recovery ever require BOTH a working recovery email and working recovery phone number?

Some members of Google Account community believed that: Without BOTH a current recovery email AND a current phone number, previously set up in the account, (both must be accessible and up to date), ...
sourcejedi's user avatar
2 votes
1 answer
297 views

Other users are no longer able to verify our Google account using SMS

I use a Google account for my association that several of us use. For several years, everything had been working fine. But recently, other users can't click on their phone number to review their code ...
Sébastien Gicquel's user avatar
0 votes
1 answer
38 views

Browser doesn't stay signed into Google when logged in using GMail app confirmation

I have a case where I have a forgotten the password to my main Google account. I can signin by following these steps: Type in username. Click "Forgot password?". Switch to the GMail app for ...
Melab's user avatar
  • 147
1 vote
1 answer
38 views

Does initiating Google account recovery immediately log you out of logged-in Gmail accounts?

I plan to initiate Google account recovery, but I'm still logged in to Gmail on my older model iPad and my iPhone. Will initiating account recovery immediately log me out of Gmail on my iPad and ...
Sarah Gillespie's user avatar
0 votes
0 answers
198 views

How do I recover access to my account?

I have a Google account with its recovery address set to a Yahoo address. Both of my Google and Yahoo accounts were hacked, and I can't login because the passwords no longer work. I have tried ...
Osmanu Dadzie's user avatar
0 votes
0 answers
10 views

Can't log in to my LinkedIn account [duplicate]

I've attempted to login to my LinkedIn account but I was told I will get a verification code to log in. However, the code wasn't sent to me. My email address is old and not in use. How can I get ...
Artee's user avatar
  • 1
2 votes
0 answers
62 views

How to recover Google account if you lose your phone number? [duplicate]

I tried to log in to my Google account but after typing in the correct email and password, Google demands me to enter SMS code sent to my phone number attached to the account. However, I already lost ...
Blaszard's user avatar
  • 200
0 votes
1 answer
71 views

Was Microsoft Account Recovery Code de-emphasized, or has it always been?

I know this feature still exists, because I learned about it today in Microsoft Account -> Security -> Security -> Security Settings. I tried searching Microsoft Account Recovery Code on ...
sourcejedi's user avatar
0 votes
0 answers
255 views

Facebook won't let me recover my account via SMS [Facebook is acting weird]

I have a Facebook account for 6 years. My phone number and e-mail are registered and confirmed in my account. 2 years ago I bought a new phone and logged into my account. 2 years later (yesterday) I ...
firstlord's user avatar
1 vote
0 answers
1k views

Instagram account hacked, two factor authentication set up by hacker

Apologies if I’m not posting this in the appropriate community. Recently my sister’s email account was hacked and the hacker gained access to her Instagram account. We have gotten back into her email ...
user1148178's user avatar
1 vote
0 answers
94 views

How to recover gmail account without password? [duplicate]

I've changed one of the gmail passwords of one of my accounts and since forgotten it. I have tried using an old password and Google says that I have changed it. I have acess to gmail on my phone from ...
Khezerath's user avatar
1 vote
0 answers
205 views

How to recover an hacked Facebook profile

I need to recover a facebook account that has been hacked. After extensive search on the web I couldn't find a solution. What they did Months ago the account was violated: email, password and the ...
momi94's user avatar
  • 11
1 vote
0 answers
98 views

I can't sign in to Linkedin account because my email address is no good anymore

It's been a year since I used Linkedin, and my email address is no longer available because I cancelled my GoDaddy account, which hosted that email address. How can I reach Linkedin customer service ...
Doug Null's user avatar
  • 141
1 vote
0 answers
2k views

How login to my Facebook account when I am not sure of email, phone or password?

I can not login to my account that has my image. Unfortunately, I am not sure about the email or phone I used when creating the account. I tried every email and phone I remember but it did not work. I ...
Eslam's user avatar
  • 111
1 vote
0 answers
147 views

Can I retrieve an old WhatsApp account with a different phone number?

I have deleted my old WhatsApp account after changing my number thinking I can retrieve it once I set it up with my new number. But I can't. I really need some of the messages from my old account......
user292068's user avatar
0 votes
1 answer
29 views

Instagram could not login [duplicate]

My phone and sim is lost . I cannot login to my Instagram account as verification code is sent to sim which I have deactivated and to my mail ID which I cannot access. How can login to my Instagram
user291020's user avatar
1 vote
0 answers
138 views

I have been locked out of a Google account because I changed phone numbers [duplicate]

I have an old Google account I would like to get into. I know to a certainty the following: username password phone number I registered the account with I changed phone numbers so I can't receive ...
potionpot1's user avatar
0 votes
2 answers
1k views

Cannot complete Google's "Verify your account" with SMS

I'm trying to verify my account as: https://support.google.com/accounts/answer/114129?hl=en Now, I can login to gmail and send and receive messages. However, I cannot update the verification phone ...
Nicholas Saunders's user avatar
1 vote
0 answers
882 views

Gmail won't let me in despite correct password (device not recognized)

Gmail won't let me sign in to my old account which I haven't used for years (last time used probably even in different country). After providing correct password it responds with: I don't have this ...
overdriven's user avatar
0 votes
1 answer
2k views

Can I get back a deleted Gmail account after a long time if I still have access to its recovery email?

I have a Gmail account which has been deleted for over a year and not been recovered. Lets call it 'X'. I also have another Gmail account which is the recovery email for 'X'. I still have access to it....
Shashwat Tomar's user avatar
0 votes
0 answers
566 views

Is it impossible to access old Google accounts even with access to all credentials (no 2FA set up)?

I have two old Google/Gmail accounts which I haven’t used in a long time. I’ve been trying to log into them again on several occasions over the past few months (even using different browsers), without ...
Socob's user avatar
  • 173
0 votes
1 answer
784 views

Google account recovery when hacker has added their phone [duplicate]

About 15 minutes ago someone managed to log in to my gmail account, and then added their phone number. I tried to follow the suggested steps but the problem is when it gets to the recovery part google ...
User785623's user avatar
0 votes
1 answer
273 views

How to identify the Super Admin email of your GoogleApps

Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now. We are trying to add new users, how can we add new users to ...
Transformer's user avatar
0 votes
1 answer
2k views

I can't get password reset for LoL on Outlook

I have an outlook email for many years that receives all emails as expected but recently I needed to reset my password for a League of Legends account. The password reset email never appears. Not in ...
Micheal Smith's user avatar
1 vote
0 answers
116 views

Recovery Instagram page

Just logged in to Instagram with my number(Not connected to email and Facebook either). Now I have forgotten my password. When I forget the password, it sends me a page recovery link, but the problem ...
Younes Khorablou's user avatar
1 vote
0 answers
916 views

How can I find my Outlook account using phone number only

I have created my Outlook mail before 2.5 years. Now I have forgot the email and password. I have only mobile number with me what I used while created account. I have tried this link: https://account....
r15's user avatar
  • 119
0 votes
1 answer
277 views

Locked out of Facebook [duplicate]

I no longer have access to the phone number not email address that I used to create my account and I have sent a copy of my ID to Facebook several times and still didn't get a response. What should I ...
Shannon Coryat's user avatar
1 vote
1 answer
738 views

Help me get back into my account [duplicate]

My old phone was lost or stolen so I'm trying to log into my Google account from a different phone but I dont remember my pass word and I didnt have a recovery email..I tried to use my girlfriends ...
Corey willims's user avatar
0 votes
1 answer
847 views

Facebook login hacked; how to regain access to my account

I think my Facebook has been hacked as I can no longer log in. I no longer have the email associated with the Facebook . I have tried to reset password by sending messages to friends and getting codes....
Lisa's user avatar
  • 1
1 vote
1 answer
266 views

Dropbox paid account that has email deleted

In brief How to recover Dropbox account that has email deleted? Details I have purchased my Dropbox account to Plus and been using it and love it. Until last month, the email account I used with this ...
Nam G VU's user avatar
  • 3,614
0 votes
0 answers
245 views

Forgot Yahoo password, but auto-signed in

I've forgotten my Yahoo password. I can already see from the similar questions box that this is a common question on this site. But fortunately, my situation is better than most: I'm already signed in,...
J.D.'s user avatar
  • 1
0 votes
1 answer
535 views

Is it safe to sync passwords that have been deleted on another device?

A little while ago, I deleted my passwords in Google Chrome, thinking that this would only apply to that particular device. Unfortunately, I found that this action had been synced to all devices, ...
John Gowers's user avatar
0 votes
0 answers
8k views

i am trying to reset my messenger password without having a Facebook account i am doing all the step with success but the process still failed?

Ok here is the steps that I follow. First of all, I click on forgot password field. In a box will pop up with the original phone number or email address you used to sign up initially, it asks me to ...
Panagiotis Drakatos's user avatar
0 votes
1 answer
812 views

Where do I use the unique code to get back in to Facebook? [closed]

Luckily I can still get in on my phone, but it's suddenly using an old, discontinued, company email. I went through all the steps with Facebook and they have "mailed" me a 6 digit code, but ...
Penny Johnson's user avatar
-1 votes
1 answer
647 views

Is it possible to access a Google account using a recovery address without changing the password?

I realized that the password of one of my Google accounts has probably been compromised for more than a year or so. I already changed the password of that account, however I am worried about other ...
CluelessNoob's user avatar
1 vote
0 answers
315 views

How do you reset a lost Facebook password?

*See edited info at the bottom. I've been trying to reset my Facebook password for the last months with no luck. According to this FAQ, you have to go here to reset a lost password. The first wrong ...
Hache_raw's user avatar
  • 111
4 votes
0 answers
222 views

How to recover Instagram handle using Facebook page?

I lost access to my mail which I used to sign in to Instagram (business) handle. Now can I use my Facebook page linked to that Instagram account to recover it?
Pradyumna Bawankule's user avatar
0 votes
1 answer
712 views

Recover Facebook account, without access to email and

We have the following scenario: Alice is authenticated on Facebook on her phone. She forgot the password of her Facebook account Can't access the email associated with the Facebook account and does ...
Ionică Bizău's user avatar
0 votes
1 answer
294 views

Can I change the email for my steam account without logging in?

I made a Smurf account a while back and forgot my email. Now I can't log in because I forgot the Username/password and email. So is there anything I can do to get it back? I have the account as a ...
Granit's user avatar
  • 9
1 vote
1 answer
2k views

Recovering an ancient YouTube account

I have a YouTube account that dates from at least 2011, before the Google Accounts were fully integrated. I know the username and the email address, but not the password. Here's where it gets tricky....
ferret's user avatar
  • 181
0 votes
1 answer
2k views

How do I recover my email account [duplicate]

I need help recovering my old accounts and I have a bunch to find and I've tried looking up by phone number and it didn't work
Audra Smith's user avatar
0 votes
0 answers
4k views

Cannot login to www.messenger.com but can login to Facebook Messenger Android app

I installed Facebook Messenger but I do not have a "regular" profile at Facebook for privacy reasons. Now FB Messenger will not let me log in at www.messenger.com but my password is correct because I ...
Niklas Rosencrantz's user avatar
0 votes
1 answer
283 views

Microsoft Outlook 2016 Error 0x800ccc0e

I changed my password for my Outlook account on my phone. Now I can't update my inbox on my computer. When I try and send/receive all folders I am getting an error message (Error 0x800ccc0e). I tried ...
A. L.'s user avatar
  • 1
-3 votes
1 answer
3k views

how do I recover my previous google account? [duplicate]

Out of desparation I opened a new google account an hour ago because I was getting nowhere trying to recover my old one which worked fine yesterday
carrol thornby's user avatar
2 votes
2 answers
5k views

Preventing someone from trying to steal my Gmail account using account recovery

Gmail is asking me if it's me that's trying to recover my account (from another continent!) and I of course say no every time (happens every few days, always from the same place). Am I at the mercy ...
lewikee's user avatar
  • 23
2 votes
1 answer
1k views

Recovering deleted Gmail account [duplicate]

Can someone please let me know if I can reopen my old Gmail address? I deleted it about 2 years ago. I need to use this email again as I posted comments on YouTube video that I need to look at again. ...
Alfred's user avatar
  • 21
-1 votes
1 answer
1k views

How to reset password without phone [duplicate]

My mobile phone has been stolen and I have blocked my number and bought a new sim with same mobile number. When I reset password and followed the instructions, it shows at the end of page: Google ...
Adarsh sen's user avatar
-1 votes
1 answer
597 views

Lost phone contacts after deleting Gmail acount

How can I restore my Gmail account once I've deleted it and it's been almost a month since I deleted from my iPhone 10? I have lost most of my important contacts and no other way to recover
Cassie Kirkland's user avatar