Questions tagged [account-recovery]
For questions about recovering access to a user account
157
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Email address is already being used with another Microsoft account
I tried to create a Microsoft account and when I entered my email it told me this:
You may already have an account test@gmail.com is already being used
with another Microsoft account. You should sign ...
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0
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0
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5
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Disable Google 2FA when authenticator is lost [duplicate]
I have a Google account where I have set up 2 step verification, with a phone number and Google Authenticator.
However, recently, I have lost the TOTP details used for the "Google Authenticator&...
- 101
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17
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Can you recover a Google Workspace account if you have admin access to the domain name/DNS records? [duplicate]
A rogue employee who set up the Google Workspace for a company turned around and ransomed the company by locking everyone out of their emails - asking for payment to release the accounts.
I have admin ...
- 101
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85
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Facebook won't let me recover my account via SMS [Facebook is acting weird]
I have a Facebook account for 6 years. My phone number and e-mail are registered and confirmed in my account. 2 years ago I bought a new phone and logged into my account. 2 years later (yesterday) I ...
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456
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Instagram account hacked, two factor authentication set up by hacker
Apologies if I’m not posting this in the appropriate community.
Recently my sister’s email account was hacked and the hacker gained access to her Instagram account. We have gotten back into her email ...
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94
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How to recover gmail account without password? [duplicate]
I've changed one of the gmail passwords of one of my accounts and since forgotten it. I have tried using an old password and Google says that I have changed it.
I have acess to gmail on my phone from ...
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66
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How to recover an hacked Facebook profile
I need to recover a facebook account that has been hacked. After extensive search on the web I couldn't find a solution.
What they did
Months ago the account was violated: email, password and the ...
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1
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0
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36
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I can't sign in to Linkedin account because my email address is no good anymore
It's been a year since I used Linkedin, and my email address is no longer available because I cancelled my GoDaddy account, which hosted that email address.
How can I reach Linkedin customer service ...
- 141
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8
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how do i sign in when you send the recovery to emails i can't open [duplicate]
i had to restore my computer due to a scam. i have been trying to get into my gmail for over a month but when you send a link you send it to the address you have blocked. when you send it to my ...
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24
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Can't access Facebook account - 2FA
I'm in quite a pickle and I'm really hoping someone can help me with this! Here is the situation:
I've set up 2FA back a few months ago, and don't have access to my old device anymore, which I used to ...
1
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0
answers
38
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How login to my Facebook account when I am not sure of email, phone or password?
I can not login to my account that has my image. Unfortunately, I am not sure about the email or phone I used when creating the account. I tried every email and phone I remember but it did not work. I ...
- 111
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415
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Why is Google not sending a 6 digit code to recovery email?
This happens in both two different scenarios:
Setting up a recovery email for my Google account. The Gmail I put in doesn't receive any email from Google. Not on spam either. The Send a new code. ...
- 101
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0
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34
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Facebook login issue
Someone else used my Facebook number to create a new Facebook account and I can't get login into my Facebook account because I forgot my password.
And I've tried to recover my lost password but it ...
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0
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103
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How do I unblock our Instagram account?
We use Instagram for our organisation and the Instagram account is linked to our business.facebook.com account. Earlier today, when my colleague attempted to log into our Instagram account, they were ...
- 101
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0
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21
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Facebook password recovery
I have my phone number, but I do not have access to the email that I used to log into Facebook. At some point I sat two factor authentication apparently. When I try to login to Facebook it will not ...
0
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0
answers
105
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Wrong format for Gmail recovery email. cant access account
I want to recover my account but the recovery email is in the wrong format.
It's: example@outlook.com.com
Instead of: example@outlook.com
I know the email, but I must have added an extra .com when ...
user294021
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44
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Instagram password reset
My account was hacked so now I am changing all my passwords. The email I received has a hyperlink on the "let us know" is this legit of a Instagram reset email?
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13
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Azure doesn't permit me to log in. What to do?
Some time ago I created an account in outlook and I was using azure.microsoft.com and also Azure ML Studio without problems.
Today for "security reasons" it asked me for an alternative email ...
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0
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118
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Instagram hacked
I have an Instagram account and a "side" Instagram account, that I believe has been hacked, I am unable to access a code that is sent from Instagram as it goes to a dead mobile phone.
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0
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66
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Can I retrieve an old WhatsApp account with a different phone number?
I have deleted my old WhatsApp account after changing my number thinking I can retrieve it once I set it up with my new number. But I can't. I really need some of the messages from my old account......
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1
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15
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Instagram could not login [duplicate]
My phone and sim is lost . I cannot login to my Instagram account as verification code is sent to sim which I have deactivated and to my mail ID which I cannot access. How can login to my Instagram
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137
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I have been locked out of a Google account because I changed phone numbers [duplicate]
I have an old Google account I would like to get into. I know to a certainty the following:
username
password
phone number I registered the account with
I changed phone numbers so I can't receive ...
- 75
0
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2
answers
509
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Cannot complete Google's "Verify your account" with SMS
I'm trying to verify my account as:
https://support.google.com/accounts/answer/114129?hl=en
Now, I can login to gmail and send and receive messages. However, I cannot update the verification phone ...
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0
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561
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Gmail won't let me in despite correct password (device not recognized)
Gmail won't let me sign in to my old account which I haven't used for years (last time used probably even in different country). After providing correct password it responds with:
I don't have this ...
- 111
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1
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652
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Can I get back a deleted Gmail account after a long time if I still have access to its recovery email?
I have a Gmail account which has been deleted for over a year and not been recovered. Lets call it 'X'.
I also have another Gmail account which is the recovery email for 'X'. I still have access to it....
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0
answers
502
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Is it impossible to access old Google accounts even with access to all credentials (no 2FA set up)?
I have two old Google/Gmail accounts which I haven’t used in a long time. I’ve been trying to log into them again on several occasions over the past few months (even using different browsers), without ...
- 173
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1
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560
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Google account recovery when hacker has added their phone
About 15 minutes ago someone managed to log in to my gmail account, and then added their phone number. I tried to follow the suggested steps but the problem is when it gets to the recovery part google ...
0
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1
answer
174
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How to identify the Super Admin email of your GoogleApps
Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now.
We are trying to add new users, how can we add new users to ...
- 101
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1
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1k
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I can't get password reset for LoL on Outlook
I have an outlook email for many years that receives all emails as expected but recently I needed to reset my password for a League of Legends account. The password reset email never appears. Not in ...
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104
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Recovery Instagram page
Just logged in to Instagram with my number(Not connected to email and Facebook either). Now I have forgotten my password. When I forget the password, it sends me a page recovery link, but the problem ...
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0
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432
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How can I find my Outlook account using phone number only
I have created my Outlook mail before 2.5 years. Now I have forgot the email and password. I have only mobile number with me what I used while created account.
I have tried this link:
https://account....
- 119
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1
answer
216
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Locked out of Facebook [duplicate]
I no longer have access to the phone number not email address that I used to create my account and I have sent a copy of my ID to Facebook several times and still didn't get a response. What should I ...
1
vote
1
answer
723
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Help me get back into my account [duplicate]
My old phone was lost or stolen so I'm trying to log into my Google account from a different phone but I dont remember my pass word and I didnt have a recovery email..I tried to use my girlfriends ...
0
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1
answer
547
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Facebook login hacked; how to regain access to my account
I think my Facebook has been hacked as I can no longer log in. I no longer have the email associated with the Facebook .
I have tried to reset password by sending messages to friends and getting codes....
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1
vote
1
answer
141
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Dropbox paid account that has email deleted
In brief
How to recover Dropbox account that has email deleted?
Details
I have purchased my Dropbox account to Plus and been using it and love it.
Until last month, the email account I used with this ...
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0
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139
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Forgot Yahoo password, but auto-signed in
I've forgotten my Yahoo password. I can already see from the similar questions box that this is a common question on this site. But fortunately, my situation is better than most: I'm already signed in,...
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1
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253
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Is it safe to sync passwords that have been deleted on another device?
A little while ago, I deleted my passwords in Google Chrome, thinking that this would only apply to that particular device. Unfortunately, I found that this action had been synced to all devices, ...
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8k
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i am trying to reset my messenger password without having a Facebook account i am doing all the step with success but the process still failed?
Ok here is the steps that I follow.
First of all, I click on forgot password field.
In a box will pop up with the original phone number or email address you used to sign up initially, it asks me to ...
0
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1
answer
652
views
Where do I use the unique code to get back in to Facebook? [closed]
Luckily I can still get in on my phone, but it's suddenly using an old, discontinued, company email. I went through all the steps with Facebook and they have "mailed" me a 6 digit code, but ...
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1
answer
640
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Is it possible to access a Google account using a recovery address without changing the password?
I realized that the password of one of my Google accounts has probably been compromised for more than a year or so. I already changed the password of that account, however I am worried about other ...
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0
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304
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How do you reset a lost Facebook password?
*See edited info at the bottom.
I've been trying to reset my Facebook password for the last months with no luck.
According to this FAQ, you have to go here to reset a lost password.
The first wrong ...
- 111
4
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0
answers
222
views
How to recover Instagram handle using Facebook page?
I lost access to my mail which I used to sign in to Instagram (business) handle.
Now can I use my Facebook page linked to that Instagram account to recover it?
0
votes
1
answer
438
views
Recover Facebook account, without access to email and
We have the following scenario:
Alice is authenticated on Facebook on her phone.
She forgot the password of her Facebook account
Can't access the email associated with the Facebook account and does ...
- 1,406
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1
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288
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Can I change the email for my steam account without logging in?
I made a Smurf account a while back and forgot my email. Now I can't log in because I forgot the Username/password and email. So is there anything I can do to get it back?
I have the account as a ...
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1
answer
2k
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Recovering an ancient YouTube account
I have a YouTube account that dates from at least 2011, before the Google Accounts were fully integrated.
I know the username and the email address, but not the password.
Here's where it gets tricky....
- 161
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1
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2k
views
How do I recover my email account [duplicate]
I need help recovering my old accounts and I have a bunch to find and I've tried looking up by phone number and it didn't work
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4k
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Cannot login to www.messenger.com but can login to Facebook Messenger Android app
I installed Facebook Messenger but I do not have a "regular" profile at Facebook for privacy reasons. Now FB Messenger will not let me log in at www.messenger.com but my password is correct because I ...
0
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1
answer
276
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Microsoft Outlook 2016 Error 0x800ccc0e
I changed my password for my Outlook account on my phone. Now I can't update my inbox on my computer. When I try and send/receive all folders I am getting an error message (Error 0x800ccc0e). I tried ...
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1
answer
3k
views
how do I recover my previous google account? [duplicate]
Out of desparation I opened a new google account an hour ago because I was getting nowhere trying to recover my old one which worked fine yesterday
2
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2
answers
4k
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Preventing someone from trying to steal my Gmail account using account recovery
Gmail is asking me if it's me that's trying to recover my account (from another continent!) and I of course say no every time (happens every few days, always from the same place).
Am I at the mercy ...
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