Questions tagged [account-recovery]
For questions about recovering access to a user account
163
questions
0
votes
0answers
17 views
account review during COVID-19 [closed]
It's been over a month now, still waiting for the facebook to rewview my ID that they asked. How longer is it going to take? Why was i blocked from accessing my own accout when i had not posted any ...
0
votes
0answers
43 views
How can I get back my Facebook account?
Today, my account was disabled. I asked folks online for help. Someone reached out and was able to get me a security code which fb sent to my email. It says:
“To help us confirm your identity on ...
0
votes
0answers
41 views
I have an old gmail account and I can't get access to my emails [duplicate]
I have an old gmail account don't remember the password. Have tried the recovery steps still can't get access. Can someone please help
0
votes
0answers
73 views
Facebook Security Code - Which Browser?
I REALLY need help! I forgot my password to FB, so I went through the recovery process. The only valid contact information was my cell number as my email contacts are no longer valid. I did set up ...
0
votes
0answers
156 views
How can reuse my gmail username of permanently deleted
In 2015, I created an Instagram account with my Gmail, later changed the original Gmail with my new Gmail on Instagram, and permanently deleted the old Gmail! Now, five years, Instagram wants me to ...
0
votes
0answers
34 views
Instagram gmail
In 2015, I created an Instagram account with my Gmail, later changed the original Gmail with my new Gmail on Instagram, and permanently deleted the old Gmail! Now, five years, Instagram wants me to ...
-1
votes
1answer
342 views
Is it possible to access a Google account using a recovery address without changing the password?
I realized that the password of one of my Google accounts has probably been compromised for more than a year or so. I already changed the password of that account, however I am worried about other ...
0
votes
0answers
94 views
How to retrieve files being held hostage by OneDrive?
I've recently encountered a very frustrating issue where all of my friend's important documents were on OneDrive when he had a compromised Microsoft account.
I called many Microsoft numbers to reset ...
1
vote
0answers
219 views
How do you reset a lost Facebook password?
*See edited info at the bottom.
I've been trying to reset my Facebook password for the last months with no luck.
According to this FAQ, you have to go here to reset a lost password.
The first wrong ...
0
votes
0answers
385 views
Google account can't login because I forgot the password hint question. Even with the password remembered. What can I do?
I have an account named some1234.com@gmail.com (some1234.com is a domain owned by me, but this is a placeholder)
Current situation of mine:
I have the password. I am sure of this.
I own the domain ...
3
votes
0answers
189 views
How to recover Instagram handle using Facebook page?
I lost access to my mail which I used to sign in to Instagram (business) handle.
Now can I use my Facebook page linked to that Instagram account to recover it?
0
votes
0answers
245 views
Recovery Code being sent to previous Employer Email id
I have been struggling past more than a year now to recover my password.
I put the code recieved on my phone.
Then on next page it says try another way and asks to recover code..where it is sending ...
1
vote
1answer
257 views
Can I change the email for my steam account without logging in?
I made a Smurf account a while back and forgot my email. Now I can't log in because I forgot the Username/password and email. So is there anything I can do to get it back?
I have the account as a ...
0
votes
0answers
414 views
Attempt to access the mailbox redirects to https://www.google.com/intl/en/gmail/about/; cant simply sign in again
A friend of my aunt says that she is still logged in to her Google account (or at least going to google.com says so) but she cannot simply access her mailbox as she used to. Clicking 'Gmail' on google....
0
votes
0answers
207 views
Facebook account recovery
I am helping a relative of mine (Ben) to login to his account. Ben's account is two factor enabled but Ben didn't save the backup codes. We did a account recovery. Facebook emailed Ben the reset code ...
0
votes
1answer
331 views
Recovering an ancient YouTube account
I have a YouTube account that dates from at least 2011, before the Google Accounts were fully integrated.
I know the username and the email address, but not the password.
Here's where it gets tricky....
0
votes
0answers
41 views
SOMEONE CHANGE MY BOSS GMAIL ACCOUNT PASSWORD AND PHONE NUMBERY [duplicate]
Please i need help to recover my boss email account some hackers change the password and phone number how can i recover it back
0
votes
0answers
90 views
Can't sign in my gmail account [duplicate]
I just reset my phone by mistakely.
I remember my gmail I'd but not password.
And the number which were I added to my gmail I'd Is also not working. The google saying that this account is not found
0
votes
0answers
336 views
Spouse linked my gmail address to his and when i try to recover my username google cant find account [duplicate]
Spouse changed everything for my Gmail account and now I can't get in
0
votes
0answers
272 views
I forget my Gmail password. How do I recover it? [duplicate]
I want to recover my Gmail password and am unable to recover that please help me.
0
votes
1answer
2k views
How do I recover my email account [duplicate]
I need help recovering my old accounts and I have a bunch to find and I've tried looking up by phone number and it didn't work
0
votes
0answers
192 views
I’ve forgotten my google account details,how can I recover? [duplicate]
I want to recover my google account deatails to access my new smart tv
0
votes
0answers
66 views
How to retrieve Google lost account [duplicate]
My phone was stolen for2 3 months ago and now I've forgot my google play games password n g mail
0
votes
0answers
38 views
I have tried everything [duplicate]
I have been trying to get into my Facebook account and it keeps telling me that I have to have my second authorization code which I cannot access anymore so what do I need to do I have been sent ...
0
votes
0answers
442 views
Recover Twitter account signed up with phone number only
I have signed up my Twitter with my phone number only and no email. Now I forgot my username and I can't access my account because there's more than 1 account registered with my phone number. I have ...
0
votes
1answer
239 views
Microsoft Outlook 2016 Error 0x800ccc0e
I changed my password for my Outlook account on my phone. Now I can't update my inbox on my computer. When I try and send/receive all folders I am getting an error message (Error 0x800ccc0e). I tried ...
0
votes
0answers
645 views
Unable to access my Twitter account
I tried to login to my Twitter account but I got this message from them!
Once I clicked on the "Call me" button, it would bring "sorry, the request failed. Please try again later."
I've tried all ...
-3
votes
1answer
2k views
how do I recover my previous google account? [duplicate]
Out of desparation I opened a new google account an hour ago because I was getting nowhere trying to recover my old one which worked fine yesterday
0
votes
0answers
45 views
Recover my account [duplicate]
pls can i recover my gmail account, my phone got stolen and i have to retrieve an important mail, so how can i in anyway get it, cause i have try my numbers,my last password and even send the email ...
0
votes
2answers
2k views
Preventing someone from trying to steal my Gmail account using account recovery
Gmail is asking me if it's me that's trying to recover my account (from another continent!) and I of course say no every time (happens every few days, always from the same place).
Am I at the mercy ...
1
vote
1answer
1k views
Recovering deleted Gmail account [duplicate]
Can someone please let me know if I can reopen my old Gmail address?
I deleted it about 2 years ago.
I need to use this email again as I posted comments on YouTube video that
I need to look at again. ...
0
votes
1answer
2k views
How can I create a new password for my Gmail account?
How can I create a new password for my Gmail account?
-1
votes
1answer
1k views
How to reset password without phone [duplicate]
My mobile phone has been stolen and I have blocked my number and bought a new sim with same mobile number. When I reset password and followed the instructions, it shows at the end of page:
Google ...
0
votes
0answers
80 views
Cannot recover my account in any way [duplicate]
I cannot recover my Gmail account password in any way. It asks me when I created my account month/year. I have no idea. Also sends verification code and says it cannot identify my account. I also ...
0
votes
0answers
640 views
Suspicious sign-in prevented on Google account after changing password
Yesterday I received a "suspicious sign-in prevented" email on my University google account.
The email said that someone used MY PASSWORD to access my google account from a suspicious app.
I ...
2
votes
0answers
1k views
How to restore Gmail password if I still have an access to this account by redirection
I added another Gmail account to my primary Gmail account years ago through the Accounts and Imports option. I can get and send emails to/from this account, but I cannot log in into this account ...
1
vote
0answers
40 views
Google sign in with 2 step verification but no longer have that number [duplicate]
I have a Google account that has over a thousand pictures of my daughter that was killed last year at the age of 23. My back up phone number was that of friend who also passed away around the same ...
2
votes
0answers
2k views
How can I get Google account recovery to recognize an email address with periods?
Okay so I have two Gmail accounts: one is for business and one is for personal use. Let's just say my business account is jane.doe@gmail.com, and my personal is johnsmith@gmail.com. These are all old ...
1
vote
1answer
6k views
Gmail account phone number change
How can I edit my contact number in Gmail account? there is no option coming to edit it. The option is coming that recovery number and send a verification code but I can't get it because my number has ...
1
vote
1answer
3k views
Removing Gmail Recovery Options as G Suite Super Admin
I am a Super Admin for my company's G Suite. I need to access the inbox of a former employee. Despite resetting the password, an attempt to log in says that my computer is not recognized and it ...
0
votes
1answer
1k views
Account Recovery for Gmail failure
My private gmail account didnt recognize my password, answered all account recovery questions and it says it cannot recognize my account but i still have access to my email on my phone? I use this ...
3
votes
1answer
3k views
How can I get back a Gmail account I deleted forever 10 days ago?
10 days ago I deleted forever by mistake a Gmail account that I need to recover (in the next couple of days).
Is this doable? And if yes, how?
1
vote
1answer
500 views
Can't log into my Blogger account
I haven't been able to log into my Blogger account for my blog or into the Gmail of the same account. I remember the recovery mail that I'd connected and I've tried using the account recovery several ...
0
votes
1answer
9k views
How to login on Gmail without the phone? [duplicate]
My phone was stolen, I'm trying to login to Gmail, but since Gmail sends a code when you log in I can't get the code. I still know my password but it still asks for the code.
I tried my recovery mail ...
0
votes
0answers
838 views
Facebook - ask three friends to confirm your account
I'm in a very stupid situation. I'm not much into social networks and I have tried to created and account on Facebook three times over these years. Every time I end up blocked without a way to recover ...
0
votes
0answers
1k views
Select how you want to unlock your account: Unlock e-mail sent
When I went to reset my spam trap account on iCloud, to see how it operates, I was presented with:
and:
Why is my "real" account worse-protected by not allowing me to reset the password?
My "spam ...
0
votes
0answers
770 views
Choose the option to reset your security questions
I expect to see:
but see:
and then:
Not knowing the phone number, how do I proceed?
The clear, explicit, and wrong directions specify:
Reset your security questions
Go to iforgot.apple.com.
...
-1
votes
1answer
403 views
Facebook Information
A new feature that permits downloading our Facebook information seems to be a very interesting feature, but I have a question:
If we download our information, and after that my Facebook account was ...
2
votes
2answers
7k views
Where do I input Facebook's recovery codes?
I don't have any problem with my account at all, all 100% fine. I'm just trying to TEST the recovery codes of this page. When clicking on "show codes", I can see the 10 alphanumeric two word codes ...
0
votes
2answers
554 views
Is it possible to contact Facebook asking them to recover an account?
If someone can't recover his Facebook account by any mean. Is it possible to send his ID to Facebook and ask them to recover his account?
Because earlier this year I filled a form asking Facebook to ...
