Questions tagged [account-recovery]
For questions about recovering access to a user account
174
questions
-1
votes
1answer
41 views
Google sent me a code to reset my password but no link to enter the code. What do I do? [closed]
Google sent me a reset code for my password but no link. How do I get to where I need to be to enter that code without waiting another 120 hours for another one.
0
votes
0answers
47 views
I had my personal page hacked and deleted. Can I attach my business page to a new personal facebook account?
I had my personal facebook page hacked and deleted. now I can't gain access to my business page connected to it, neither can my other administrator. Can I attach my business page to a new personal ...
0
votes
0answers
23 views
+50
My Twitch account cannot be reclaimed
I hadn't logged into my account in probably a year or two, maybe more, and moved to a different country 6 years ago.
I tried to signup, but I thought it'd be easier to just create a new password and ...
0
votes
1answer
145 views
Why Google asking me to verify myself with my old phone number?
I lost my phone and my phone number but luckily my account was still logged in my iPad, so I went to my Google account in my iPad and I removed my old phone number and I added a new one. Somehow I got ...
0
votes
0answers
76 views
Gmail won't let me in despite correct password (device not recognized)
Gmail won't let me sign in to my old account which I haven't used for years (last time used probably even in different country). After providing correct password it responds with:
I don't have this ...
0
votes
1answer
161 views
Can I get back a deleted Gmail account after a long time if I still have access to its recovery email?
I have a Gmail account which has been deleted for over a year and not been recovered. Lets call it 'X'.
I also have another Gmail account which is the recovery email for 'X'. I still have access to it....
0
votes
0answers
76 views
Is it impossible to access old Google accounts even with access to all credentials (no 2FA set up)?
I have two old Google/Gmail accounts which I haven’t used in a long time. I’ve been trying to log into them again on several occasions over the past few months (even using different browsers), without ...
-1
votes
0answers
11 views
Google account recovery, phone number email changed what should i do? [duplicate]
someone changed my password and phone number i cant access my account and nor google is asking me for any question. what should i do to get to the point where google ask me question im using the same ...
0
votes
0answers
5 views
gmail account access problems_ [duplicate]
Happy Father's Day to all you Fathers!!! well, I am trying access my old gmail account; i've read all the typical answers that lead me to the same head banging conclusion. I dont quite remember my ...
0
votes
0answers
250 views
Retrieve passwords saved for multiple Gmail accounts in Chrome browser
I have 3-4 Gmail accounts along with my primary Gmail account. Whenever I logged in to any of these through Chrome, the login was directly done without asking for password. But once I did some ...
0
votes
1answer
163 views
Google account recovery when hacker has added their phone
About 15 minutes ago someone managed to log in to my gmail account, and then added their phone number. I tried to follow the suggested steps but the problem is when it gets to the recovery part google ...
0
votes
1answer
108 views
How to identify the Super Admin email of your GoogleApps
Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now.
We are trying to add new users, how can we add new users to ...
0
votes
0answers
128 views
I changed my mobile number but I forgot to change it on my Instagram account and I'm locked out, someone tried to hack into my Instagram account
Someone tried to hack into my Instagram account and I'm temporarily locked out I forgot to change my mobile number and now I've can't get back into my account can someone help me, please.
0
votes
0answers
234 views
Login to my account
PayPal make my day, can't pay my invoices, can't access to my account, can't contact support because need anyway verify it by phone or text and my old number is inactive.
Is not even possible to post ...
0
votes
1answer
104 views
I can't get password reset for LoL on Outlook
I have an outlook email for many years that receives all emails as expected but recently I needed to reset my password for a League of Legends account. The password reset email never appears. Not in ...
0
votes
0answers
77 views
How can I regain access to my Instagram account if I no longer have that number
My Instagram was suspended after I was using an app on my second phone for and linked to my Instagram.
I've been using it for over a week no issue and the Instagram account isn't new.
I no longer have ...
0
votes
0answers
3 views
Secret question [duplicate]
I forgot my password on yahoo and I wanted to know do I get the option of secret questions to reset my password? I don't have access to the number linked on my account.
0
votes
0answers
16 views
Password recovery [duplicate]
I can’t get into my Google account from my old phone. I don’t remember the password for my old phone gmail account. It keeps saying they are sending a code to my old phone, but I don’t have it!
0
votes
0answers
246 views
How to recover hacked Google account? [duplicate]
How do I get into or recover 1 of my 3 Gmail accounts that's been took or hacked? This is my 3rd account that has been hacked and I don't have the phone number for them.
0
votes
0answers
9 views
One month ago we switched service providers and after that I was unable to be recognized by Google. How do I access my old account? [duplicate]
Last month we changed service providers for the internet. I believe they also changed the modem/router at the same time.
As a result Google no longer recognizes me and I can not access my old account. ...
1
vote
0answers
100 views
Recovery Instagram page
Just logged in to Instagram with my number(Not connected to email and Facebook either). Now I have forgotten my password. When I forget the password, it sends me a page recovery link, but the problem ...
0
votes
0answers
171 views
I can't access my old Yahoo! account
I have a Yahoo! account that I made years ago. I left it unused for a while and I tried to open it recently but it wants me to verify my account by sending a code to my mobile number that I do not ...
1
vote
0answers
211 views
How can I find my Outlook account using phone number only
I have created my Outlook mail before 2.5 years. Now I have forgot the email and password. I have only mobile number with me what I used while created account.
I have tried this link:
https://account....
0
votes
1answer
182 views
Locked out of Facebook [duplicate]
I no longer have access to the phone number not email address that I used to create my account and I have sent a copy of my ID to Facebook several times and still didn't get a response. What should I ...
1
vote
1answer
682 views
Help me get back into my account [duplicate]
My old phone was lost or stolen so I'm trying to log into my Google account from a different phone but I dont remember my pass word and I didnt have a recovery email..I tried to use my girlfriends ...
0
votes
1answer
330 views
Facebook login hacked; how to regain access to my account
I think my Facebook has been hacked as I can no longer log in. I no longer have the email associated with the Facebook .
I have tried to reset password by sending messages to friends and getting codes....
0
votes
0answers
410 views
Can I have the verification code to reset my password sent to my backup account associated with my original Facebook account
I cannot remember my password to my Facebook account. I don't have access to the main email account it is liked to. I do have access to the backup email account I added to that account but I see no ...
0
votes
0answers
157 views
Can’t log into my PayPal account because I don’t have the number I used to set up the account
I can’t access my PayPal account because I don’t have access to the phone number that it wants to send a code to to log into the account. I can find anywhere that you can say that you don’t have the ...
0
votes
0answers
59 views
Gaining access into and/or closing a LinkedIn business account without an email or password
I have recently started working with a new company, and we have been struggling with getting access to our businesses' LinkedIn page.. Nobody at the office knows who started the account, or the email ...
1
vote
1answer
72 views
Dropbox paid account that has email deleted
In brief
How to recover Dropbox account that has email deleted?
Details
I have purchased my Dropbox account to Plus and been using it and love it.
Until last month, the email account I used with this ...
0
votes
0answers
95 views
Forgot Yahoo password, but auto-signed in
I've forgotten my Yahoo password. I can already see from the similar questions box that this is a common question on this site. But fortunately, my situation is better than most: I'm already signed in,...
0
votes
1answer
160 views
Is it safe to sync passwords that have been deleted on another device?
A little while ago, I deleted my passwords in Google Chrome, thinking that this would only apply to that particular device. Unfortunately, I found that this action had been synced to all devices, ...
0
votes
0answers
4k views
i am trying to reset my messenger password without having a Facebook account i am doing all the step with success but the process still failed?
Ok here is the steps that I follow.
First of all, I click on forgot password field.
In a box will pop up with the original phone number or email address you used to sign up initially, it asks me to ...
0
votes
0answers
1k views
How can I get back my Facebook account?
Today, my account was disabled. I asked folks online for help. Someone reached out and was able to get me a security code which fb sent to my email. It says:
“To help us confirm your identity on ...
0
votes
0answers
721 views
Facebook Security Code - Which Browser?
I REALLY need help! I forgot my password to FB, so I went through the recovery process. The only valid contact information was my cell number as my email contacts are no longer valid. I did set up ...
-1
votes
1answer
590 views
Is it possible to access a Google account using a recovery address without changing the password?
I realized that the password of one of my Google accounts has probably been compromised for more than a year or so. I already changed the password of that account, however I am worried about other ...
1
vote
0answers
297 views
How do you reset a lost Facebook password?
*See edited info at the bottom.
I've been trying to reset my Facebook password for the last months with no luck.
According to this FAQ, you have to go here to reset a lost password.
The first wrong ...
3
votes
0answers
211 views
How to recover Instagram handle using Facebook page?
I lost access to my mail which I used to sign in to Instagram (business) handle.
Now can I use my Facebook page linked to that Instagram account to recover it?
1
vote
1answer
275 views
Can I change the email for my steam account without logging in?
I made a Smurf account a while back and forgot my email. Now I can't log in because I forgot the Username/password and email. So is there anything I can do to get it back?
I have the account as a ...
0
votes
1answer
839 views
Recovering an ancient YouTube account
I have a YouTube account that dates from at least 2011, before the Google Accounts were fully integrated.
I know the username and the email address, but not the password.
Here's where it gets tricky....
0
votes
1answer
2k views
How do I recover my email account [duplicate]
I need help recovering my old accounts and I have a bunch to find and I've tried looking up by phone number and it didn't work
0
votes
0answers
4k views
Cannot login to www.messenger.com but can login to Facebook Messenger Android app
I installed Facebook Messenger but I do not have a "regular" profile at Facebook for privacy reasons. Now FB Messenger will not let me log in at www.messenger.com but my password is correct because I ...
0
votes
1answer
259 views
Microsoft Outlook 2016 Error 0x800ccc0e
I changed my password for my Outlook account on my phone. Now I can't update my inbox on my computer. When I try and send/receive all folders I am getting an error message (Error 0x800ccc0e). I tried ...
-3
votes
1answer
2k views
how do I recover my previous google account? [duplicate]
Out of desparation I opened a new google account an hour ago because I was getting nowhere trying to recover my old one which worked fine yesterday
1
vote
2answers
4k views
Preventing someone from trying to steal my Gmail account using account recovery
Gmail is asking me if it's me that's trying to recover my account (from another continent!) and I of course say no every time (happens every few days, always from the same place).
Am I at the mercy ...
1
vote
1answer
1k views
Recovering deleted Gmail account [duplicate]
Can someone please let me know if I can reopen my old Gmail address?
I deleted it about 2 years ago.
I need to use this email again as I posted comments on YouTube video that
I need to look at again. ...
-1
votes
1answer
1k views
How to reset password without phone [duplicate]
My mobile phone has been stolen and I have blocked my number and bought a new sim with same mobile number. When I reset password and followed the instructions, it shows at the end of page:
Google ...
0
votes
0answers
83 views
Cannot recover my account in any way [duplicate]
I cannot recover my Gmail account password in any way. It asks me when I created my account month/year. I have no idea. Also sends verification code and says it cannot identify my account. I also ...
2
votes
0answers
1k views
How to restore Gmail password if I still have an access to this account by redirection
I added another Gmail account to my primary Gmail account years ago through the Accounts and Imports option. I can get and send emails to/from this account, but I cannot log in into this account ...
2
votes
0answers
2k views
How can I get Google account recovery to recognize an email address with periods?
Okay so I have two Gmail accounts: one is for business and one is for personal use. Let's just say my business account is jane.doe@gmail.com, and my personal is johnsmith@gmail.com. These are all old ...
