Questions tagged [account-recovery]

For questions about recovering access to a user account

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6 views

Facebook Account Disabled for Age Error

I tried changing my age and birthday on my Facebook account. When I originally setup the account over 10 years ago, I used a fictitious birthday. Today, I edited it but accidentally clicked this year ...
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2answers
84 views

Cannot complete Google's "Verify your account" with SMS

I'm trying to verify my account as: https://support.google.com/accounts/answer/114129?hl=en Now, I can login to gmail and send and receive messages. However, I cannot update the verification phone ...
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5 views

google recovery/twostep verification questions [duplicate]

How do I recover my account if I put a two step verification, but don"t have my 8 digit codes?
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93 views

Why can't I use the Facebook confirm identity recovery process for lost access to 2FA?

Background I have managed to loose access to my Facebook account/Messenger by accidentally logging out all connected devices when doing something on the Messenger app (can't remember which action; ...
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7 views

how to reset gmail without device and moved to a different country? [duplicate]

I badly need to get that account back, i lost my phone, forgot my password and i moved to a different country how can i recover it? It there any possible way that i could recover my gmail account and ...
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0answers
14 views

I forgotten my gmail password and sim card [duplicate]

Unfortunately i forgotten my gmail password and sim card my mobile was snatch thats why I need email recovery for this email bismaali4455@gmail.com And please send all details about above account on ...
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175 views

I had my personal page hacked and deleted. Can I attach my business page to a new personal facebook account?

I had my personal facebook page hacked and deleted. now I can't gain access to my business page connected to it, neither can my other administrator. Can I attach my business page to a new personal ...
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61 views

My Twitch account cannot be reclaimed

I hadn't logged into my account in probably a year or two, maybe more, and moved to a different country 6 years ago. I tried to signup, but I thought it'd be easier to just create a new password and ...
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1answer
434 views

Why Google asking me to verify myself with my old phone number?

I lost my phone and my phone number but luckily my account was still logged in my iPad, so I went to my Google account in my iPad and I removed my old phone number and I added a new one. Somehow I got ...
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260 views

Gmail won't let me in despite correct password (device not recognized)

Gmail won't let me sign in to my old account which I haven't used for years (last time used probably even in different country). After providing correct password it responds with: I don't have this ...
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1answer
307 views

Can I get back a deleted Gmail account after a long time if I still have access to its recovery email?

I have a Gmail account which has been deleted for over a year and not been recovered. Lets call it 'X'. I also have another Gmail account which is the recovery email for 'X'. I still have access to it....
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239 views

Is it impossible to access old Google accounts even with access to all credentials (no 2FA set up)?

I have two old Google/Gmail accounts which I haven’t used in a long time. I’ve been trying to log into them again on several occasions over the past few months (even using different browsers), without ...
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5 views

gmail account access problems_ [duplicate]

Happy Father's Day to all you Fathers!!! well, I am trying access my old gmail account; i've read all the typical answers that lead me to the same head banging conclusion. I dont quite remember my ...
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347 views

Retrieve passwords saved for multiple Gmail accounts in Chrome browser

I have 3-4 Gmail accounts along with my primary Gmail account. Whenever I logged in to any of these through Chrome, the login was directly done without asking for password. But once I did some ...
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1answer
277 views

Google account recovery when hacker has added their phone

About 15 minutes ago someone managed to log in to my gmail account, and then added their phone number. I tried to follow the suggested steps but the problem is when it gets to the recovery part google ...
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1answer
124 views

How to identify the Super Admin email of your GoogleApps

Our network guy left sometime ago, covid n all. He never told us which/what email was the super admin in our org. been over 5 months now. We are trying to add new users, how can we add new users to ...
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0answers
158 views

I changed my mobile number but I forgot to change it on my Instagram account and I'm locked out, someone tried to hack into my Instagram account

Someone tried to hack into my Instagram account and I'm temporarily locked out I forgot to change my mobile number and now I've can't get back into my account can someone help me, please.
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331 views

Login to my account

PayPal make my day, can't pay my invoices, can't access to my account, can't contact support because need anyway verify it by phone or text and my old number is inactive. Is not even possible to post ...
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1answer
215 views

I can't get password reset for LoL on Outlook

I have an outlook email for many years that receives all emails as expected but recently I needed to reset my password for a League of Legends account. The password reset email never appears. Not in ...
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0answers
100 views

How can I regain access to my Instagram account if I no longer have that number

My Instagram was suspended after I was using an app on my second phone for and linked to my Instagram. I've been using it for over a week no issue and the Instagram account isn't new. I no longer have ...
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0answers
3 views

Secret question [duplicate]

I forgot my password on yahoo and I wanted to know do I get the option of secret questions to reset my password? I don't have access to the number linked on my account.
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0answers
17 views

Password recovery [duplicate]

I can’t get into my Google account from my old phone. I don’t remember the password for my old phone gmail account. It keeps saying they are sending a code to my old phone, but I don’t have it!
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0answers
247 views

How to recover hacked Google account? [duplicate]

How do I get into or recover 1 of my 3 Gmail accounts that's been took or hacked? This is my 3rd account that has been hacked and I don't have the phone number for them.
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0answers
9 views

One month ago we switched service providers and after that I was unable to be recognized by Google. How do I access my old account? [duplicate]

Last month we changed service providers for the internet. I believe they also changed the modem/router at the same time. As a result Google no longer recognizes me and I can not access my old account. ...
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0answers
100 views

Recovery Instagram page

Just logged in to Instagram with my number(Not connected to email and Facebook either). Now I have forgotten my password. When I forget the password, it sends me a page recovery link, but the problem ...
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0answers
174 views

I can't access my old Yahoo! account

I have a Yahoo! account that I made years ago. I left it unused for a while and I tried to open it recently but it wants me to verify my account by sending a code to my mobile number that I do not ...
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0answers
222 views

How can I find my Outlook account using phone number only

I have created my Outlook mail before 2.5 years. Now I have forgot the email and password. I have only mobile number with me what I used while created account. I have tried this link: https://account....
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1answer
188 views

Locked out of Facebook [duplicate]

I no longer have access to the phone number not email address that I used to create my account and I have sent a copy of my ID to Facebook several times and still didn't get a response. What should I ...
1
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1answer
696 views

Help me get back into my account [duplicate]

My old phone was lost or stolen so I'm trying to log into my Google account from a different phone but I dont remember my pass word and I didnt have a recovery email..I tried to use my girlfriends ...
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1answer
350 views

Facebook login hacked; how to regain access to my account

I think my Facebook has been hacked as I can no longer log in. I no longer have the email associated with the Facebook . I have tried to reset password by sending messages to friends and getting codes....
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0answers
421 views

Can I have the verification code to reset my password sent to my backup account associated with my original Facebook account

I cannot remember my password to my Facebook account. I don't have access to the main email account it is liked to. I do have access to the backup email account I added to that account but I see no ...
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0answers
178 views

Can’t log into my PayPal account because I don’t have the number I used to set up the account

I can’t access my PayPal account because I don’t have access to the phone number that it wants to send a code to to log into the account. I can find anywhere that you can say that you don’t have the ...
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0answers
60 views

Gaining access into and/or closing a LinkedIn business account without an email or password

I have recently started working with a new company, and we have been struggling with getting access to our businesses' LinkedIn page.. Nobody at the office knows who started the account, or the email ...
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1answer
75 views

Dropbox paid account that has email deleted

In brief How to recover Dropbox account that has email deleted? Details I have purchased my Dropbox account to Plus and been using it and love it. Until last month, the email account I used with this ...
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0answers
105 views

Forgot Yahoo password, but auto-signed in

I've forgotten my Yahoo password. I can already see from the similar questions box that this is a common question on this site. But fortunately, my situation is better than most: I'm already signed in,...
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1answer
177 views

Is it safe to sync passwords that have been deleted on another device?

A little while ago, I deleted my passwords in Google Chrome, thinking that this would only apply to that particular device. Unfortunately, I found that this action had been synced to all devices, ...
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0answers
5k views

i am trying to reset my messenger password without having a Facebook account i am doing all the step with success but the process still failed?

Ok here is the steps that I follow. First of all, I click on forgot password field. In a box will pop up with the original phone number or email address you used to sign up initially, it asks me to ...
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0answers
1k views

How can I get back my Facebook account?

Today, my account was disabled. I asked folks online for help. Someone reached out and was able to get me a security code which fb sent to my email. It says: “To help us confirm your identity on ...
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0answers
750 views

Facebook Security Code - Which Browser?

I REALLY need help! I forgot my password to FB, so I went through the recovery process. The only valid contact information was my cell number as my email contacts are no longer valid. I did set up ...
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1answer
615 views

Is it possible to access a Google account using a recovery address without changing the password?

I realized that the password of one of my Google accounts has probably been compromised for more than a year or so. I already changed the password of that account, however I am worried about other ...
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0answers
297 views

How do you reset a lost Facebook password?

*See edited info at the bottom. I've been trying to reset my Facebook password for the last months with no luck. According to this FAQ, you have to go here to reset a lost password. The first wrong ...
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0answers
212 views

How to recover Instagram handle using Facebook page?

I lost access to my mail which I used to sign in to Instagram (business) handle. Now can I use my Facebook page linked to that Instagram account to recover it?
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1answer
276 views

Can I change the email for my steam account without logging in?

I made a Smurf account a while back and forgot my email. Now I can't log in because I forgot the Username/password and email. So is there anything I can do to get it back? I have the account as a ...
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1answer
915 views

Recovering an ancient YouTube account

I have a YouTube account that dates from at least 2011, before the Google Accounts were fully integrated. I know the username and the email address, but not the password. Here's where it gets tricky....
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1answer
2k views

How do I recover my email account [duplicate]

I need help recovering my old accounts and I have a bunch to find and I've tried looking up by phone number and it didn't work
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0answers
4k views

Cannot login to www.messenger.com but can login to Facebook Messenger Android app

I installed Facebook Messenger but I do not have a "regular" profile at Facebook for privacy reasons. Now FB Messenger will not let me log in at www.messenger.com but my password is correct because I ...
0
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1answer
260 views

Microsoft Outlook 2016 Error 0x800ccc0e

I changed my password for my Outlook account on my phone. Now I can't update my inbox on my computer. When I try and send/receive all folders I am getting an error message (Error 0x800ccc0e). I tried ...
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1answer
3k views

how do I recover my previous google account? [duplicate]

Out of desparation I opened a new google account an hour ago because I was getting nowhere trying to recover my old one which worked fine yesterday
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2answers
4k views

Preventing someone from trying to steal my Gmail account using account recovery

Gmail is asking me if it's me that's trying to recover my account (from another continent!) and I of course say no every time (happens every few days, always from the same place). Am I at the mercy ...
1
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1answer
1k views

Recovering deleted Gmail account [duplicate]

Can someone please let me know if I can reopen my old Gmail address? I deleted it about 2 years ago. I need to use this email again as I posted comments on YouTube video that I need to look at again. ...